전국 × 고객 서비스 평가가 높은 호텔·료칸 - 26페이지

We were very satisfied with both the Facility and the meals. In particular, we were truly impressed by the wonderful thoughtfulness of all the staff—those at the front desk, those who served our meals, those who saw us off at the entrance, and those who kept the property clean. Thanks to you, it was a wonderful trip and we are very grateful. Thank you very much.

The lake could be seen from our Room, the dining area, and even the bath, and we were able to truly relax from the heart. The meals were gentle and beautifully presented without overpowering the natural flavors of the ingredients, the portions were just right, and everything was absolutely delicious. The proprietress’s thoughtful care and the kindness of everyone at the Accommodation could be felt in so many ways. It’s far away so we can’t visit often, but this time we even got to enjoy fireworks as a special treat, and staying at your Accommodation became a truly wonderful memory.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

The “Small-portion Gourmet Kaiseki” was just the right amount for seniors, and over our two-night stay the dinner was excellent in terms of ingredients, preparation, and seasoning. The breakfast also offered a variety of small dishes, and we were very satisfied from the morning with both dried fish and sashimi. The Onsen, Facility, and Room were clean and well maintained, and the staff were extremely attentive throughout our two-night stay. True to its name, it provided a five-star experience and made our trip to Izu a wonderful one.

The views from the window—an unmanned station and the sea—were beautiful, and we were able to relax at a leisurely pace. Every dish was delicious, and we thoroughly enjoyed the crab and shrimp. The Accommodation was quiet throughout, with a soothing atmosphere that made time feel as if it were gently passing by, allowing us to forget everyday life and truly unwind. It’s an Accommodation I’d love to visit again in a different season.

Although I was worried about the earthquake’s impact, I decided to visit from Kumamoto Airport. Perhaps because a week had passed since the quake, I hardly noticed any effects and was able to stay with peace of mind. Above all, I was amazed by how delicious the meals were. Dinner featured duck hot pot, miso soup, and rice cooked in a traditional pot; breakfast included nori seaweed, natto, and French toast. Every dish felt heartfelt, and I ended up eating far more than I expected. The Onsen was just as described in advance and helped relieve my fatigue. It was a truly satisfying stay. Lastly, I asked about the period “.” after Seifuso’s name that had caught my attention. Despite all the hardships you have faced—including the earthquake—I was deeply moved to hear that it represents putting a “.” (period) on these hardships and creating a new Seifuso going forward. Thank you very much. If I have the chance, I would love to stay again.

This was my first visit in about six months. I’m always impressed by your thoughtful hospitality—attentive without being intrusive. You also took our previous stay into consideration and prepared a menu with plenty of variety. We hope to visit again this autumn.

It had been a while since we last gathered—this time, all our children and grandchildren came together to celebrate my wife’s and my birthdays. We chose a long-established Ryokan located at the gateway to beautiful Nara Park, just a 2-minute walk from Kintetsu-Nara Station—an ideal meeting point for our family coming from both the Kanto and Kansai regions. The Shosoin-inspired building we had often admired on the way to Nara Park turned out to be Kasuga Hotel. It was our first stay, and it proved to be a wonderful Accommodation that stands at the entrance to historic Nara Park. Here are a few memorable moments from our visit. With its major restoration now underway—the first in about 120 years since FY2022—Kofuku-ji Temple’s National Treasure Five-Story Pagoda will be something we look forward to enjoying again from our Room once the work is completed.

This is the best Business Hotel in Osaka. Of course, there may be better Hotels at higher prices, but I think it’s the best option for under 10,000 yen per night. The peace of mind that comes from being served by Japanese staff is excellent. The only downside is that it’s hard to make a Reservation. I check it first whenever I go to Kansai, but it’s rarely available.

We truly enjoyed both dinner and breakfast, savoring delicious dishes made with local ingredients. The in-room bath was a luxurious free-flowing Onsen, available anytime for a relaxing soak. The Room was spacious and comfortable, and our whole family was very satisfied with choosing this Accommodation.

I chose this Hotel because I like the SOIL brand, and it was an even better stay than I expected! I really loved the exterior that blends into the scenery of the Nagato Yumoto area, and the interior design that seems to value natural colors. The staff kept a comfortable level of distance, and I also enjoyed dinner at the restaurant. The sauna on the top floor had just the right humidity, so it didn’t feel too intense even when staying in longer than usual despite the temperature. Relaxing while listening to higurashi cicadas may end up being this summer’s highlight!

The front desk staff were very kind, courteous, and helpful. I was also surprised by the cable car from the parking lot—it was a wonderful experience. We enjoyed both the private family bath and the large public bath, and felt truly refreshed. Although our stay was No Meals Included, we took a stroll around Ikaho’s Onsen town and had a relaxing time. The Room was spacious enough, and we had no inconvenience with the Facility amenities. This is an Accommodation we would love to stay at again if we have the chance to visit Ikaho. Thank you very much.

Although it’s a bit far from Shimoda Station, they offer not only a Shuttle Service from the station but also a Shuttle Service to Sotoura Beach. If you plan to relax nearby, you won’t feel inconvenienced at all even without renting a car. There is a complimentary drink bar inside the property, and it was great that we could even enjoy beer and highballs. The pool is also available, and all the staff were very kind and helpful. What stood out most was the excellent service for children. They handed out “Rock-Paper-Scissors Rally Cards,” and if kids won three times against staff members, they received fireworks. At night, we used them to have fun on the beach, and our child was absolutely delighted. Just as the Reviews we checked in advance said, this really is a wonderful Hotel. If we have another chance to visit Shimoda, we would definitely stay here again.

This was my fourth stay. Once again, I had an exceptional time. I was comforted by the warm hospitality of everyone, including the manager. The delicious sushi and perfectly paired sake were outstanding! From the carefully prepared breakfast dishes—starting with the local vegetable salad—to the grilled dried nodoguro, everything was exquisite. This is an Accommodation I would love to visit again. Thank you very much.

I stayed with you during Golden Week, and I had been hoping to bring my mother next time. She was truly delighted as well. This time, thanks to IKYU’s Diamond benefits, we were able to spend an even more elegant and relaxing time. By chance, we stayed in the same Room as last time, and the Room number matched my eldest son’s birthday, which felt like a wonderful connection. We were also warmly welcomed back with “Welcome home,” which deeply moved us. Your wonderful Hotel and the hospitality of your staff always impress us. Everyone is friendly and easy to talk to with a smile, making our stay truly comfortable. I would love to visit again soon. Thank you very much.

It was my first stay, but this was a wonderful Hotel that felt warm and reassuring—like coming home. What impressed me most was the staff’s perfect sense of distance: refined, top-class service while still friendly, making the entire stay truly comfortable. The Room was also impeccably cleaned down to every detail—perfectly spotless wherever you looked. You can really feel how much the staff cherish this Hotel. The room service beef curry I had in the Room had an astonishing depth of flavor—absolutely outstanding! I was completely satisfied with every aspect of my stay: service, cleanliness, and food. I’ve found a special Hotel I can recommend with confidence. Thank you for such an amazing time that left both body and mind fulfilled. Without a doubt, this is a special place I’d love to make my regular Accommodation.

It was the first time in a while that I was able to stay at a Hotel that exceeded its price. Everyone at the front desk was friendly, and the shared spaces were clean. The Room is compact but well cleaned, and I had no issues at all with any odors from the towels or pajamas, making it completely stress-free. The Facility was excellent. The location is outstanding, and I would like to stay here again on my next trip to Tokyo.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.