ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 23หน้า

Our First Visit to Ubud no Mori All of the staff were incredibly kind and spoke to our dog so warmly. Thanks to them, we felt welcomed and comfortable from start to finish. The food was absolutely delicious—we were more than satisfied!! We even got to enjoy the late-night soba, which made the evening even happier. Being able to relax and have such a wonderful time with our dog became a truly special memory for us. We would love to visit again! Thank you so much for a wonderful stay!

We stayed here for a live concert at LaLa Arena TOKYO-BAY in Minami-Funabashi and to enjoy Tokyo DisneySea the next day. Since it’s a Hotel directly connected to Maihama Station, it was very convenient that we could leave our luggage both before check-in and after check-out. Breakfast starts at 6:30 a.m., which was great because we had plenty of time to line up before the park opened. You can also choose amenities freely, and there were plenty of options that helped relieve the fatigue from all the walking. The Room was a twin (Casual 2). It’s slightly compact, but it wasn’t an issue as we could spread our luggage out on the bed. We’d like to stay again.

Although it is located in a place that is hard to reach without navigation—after driving quite a while up a narrow uphill road from the national highway—once you step onto the property, you immediately feel like you are at an Izu Onsen. The sound of wind chimes in the lobby eased half of my driving fatigue, and while the large public bath and open-air bath were of course wonderful, the indoor bath in the Room was exceptional and completely melted away my tiredness. The bathtub, water volume, and water temperature were all perfect. Another highlight you can’t experience in a city apartment was the sheer amount and power of hot water from the shower—it was impressive. Dinner featured an excellent salt-grilled ayu and lava-grilled beef, along with a variety of dishes served on many different plates that were fun to look at. And the rice was delicious.

We were kindly offered an upgrade to a special Room. In addition to the wonderful Room, the service was excellent. We truly enjoyed a relaxing vacation. In particular, a front desk staff member (I regret I don’t remember their name) recommended great places for delicious grated soba and apple pie, which my wife and I both enjoyed. It was an Accommodation we would definitely like to visit again.

This was our first time staying here, and because my mother has a disability, you kindly assisted us from the parking Reservation onward. You also changed our room to a universal room, and thanks to your outstanding hospitality, we had a comfortable stay. There are many restaurants inside the Hotel building, which was very helpful as we didn’t have to worry about the weather. We would love to stay again! Thank you very much to everyone at the Hotel.

The meals were truly delicious—we were absolutely delighted! The view from the Room was also wonderful. All of the staff were very kind, and we felt completely refreshed. This time, we stayed with my daughter and her friend’s family, but next time we’d love to visit with our whole family. Thank you very much!!

We stayed for one night during extreme heat. The Hotel was very clean, and we were completely satisfied with the Room facilities. The staff’s service was flawless, making our stay extremely satisfying. There doesn’t seem to be much nearby for walking and exploring, but the Hotel itself has a pool for dogs and a slightly small dog run, so it seems like there’s plenty to enjoy in summer. The food was delicious, and service was quick—we never had to wait after ordering drinks. I even had seconds of rice! If I had to mention one thing, travel might be faster if there were more expressways or toll roads—though that’s separate from evaluating the Hotel. We’d like to stay again.

From check-in to strolling around the grounds, relaxing with coffee on the terrace, an in-room bath, delicious Italian cuisine, a drink by the fireplace, and an outstandingly tasty hokke breakfast—everything was wonderful! I wasn’t familiar with Accommodations in this area, so I carefully considered my options on IKYU and choosing this place was absolutely the right decision! I’d love to stay again.

A spacious, stylish Room. The lush green trees seen through the large windows were wonderful. The open-air bath had excellent water quality and the temperature was just right—so relaxing. All of the staff were very kind and lovely. We chose the counter kappo dining, and each dish prepared right in front of us and served with plating and explanations was deeply flavorful and delicious. With the Shuttle Service, we also visited Aquaignis, where we fully enjoyed the large public bath, spa treatments, bread, desserts—everything. At the summit of Mt. Gozaisho (reached by ropeway), it was a bit cooler and perfect for a pleasant walk. I’d love to visit again in a different season. If we choose another Room that caught our interest and select different meals, it feels like it would be a completely different trip. Though honestly, the counter kappo was so good that we might choose it again. My mother was also very happy. Thank you very much. The breakfast rice, grilled nori seaweed, and local chicken miso soup were especially delicious.

Thank you again for your warm hospitality, delicious meals, and wonderful baths. I truly appreciate your kindness in celebrating my friend’s birthday and for your thoughtful consideration regarding my husband’s sudden passing. Thank you very much. We will visit again with our family, and we look forward to seeing you.

This is a dog-friendly Hotel, and both the Room and the dog run were clean. The bath was also excellent, so we had a very comfortable stay. The late-night tantanmen was delicious as well! Above all, all of the staff were very pleasant. In particular, the staff during meals and the chef who made the tantanmen were wonderful, which made our trip even more enjoyable. Thank you very much. We would love to stay again.

Stayed on August 5th for the fireworks day. Everyone at the front desk, the dinner venue, and the fireworks guidance staff were cheerful and wonderful. The meal also included dancing abalone. The private bath was free, and it was an open-air bath with an ocean view! The Room was clean and didn’t feel old at all. We were very satisfied!

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

I stayed here on a solo trip as a treat for myself. From the moment I arrived, I was comforted by the staff’s warm and attentive hospitality. The meals were packed with fresh vegetables, with generous portions—I was completely satisfied. On top of that, the all-you-can-drink option, pre-dinner snacks, and dessert service made it a truly pampering stay. I was so full after dinner that I unfortunately couldn’t eat dessert, but next time I’d like to plan my appetite better so I can enjoy it. Even when we drove past the Hotel on our way out, the staff waved to me with big smiles, and it left me feeling warmly happy—almost to tears. Next time I’ll come with my family. Thank you for such a wonderful time.

Two nights for sightseeing. The location is perfect. Bunmeido Sohonten is just nearby, and there’s a great Italian restaurant close by as well. You’re also near Youme Town. It’s a good idea to check the parking in advance—I drove past it. Breakfast was delicious too. We had a wonderful stay. Thank you very much.

We stayed on a last-minute Reservation with my elderly parents and my sister, four of us in total. We arrived a little before our scheduled 3:00 PM check-in, and we were delighted to be warmly welcomed by the Accommodation staff lined up to greet us. The Room we were shown to was old, but very clean and comfortable. We went to the Onsen first, but my mother unfortunately felt unwell from the hot bath and couldn’t make it to dinner at 5:30 PM. Even so, everyone was incredibly kind—preparing rice porridge for her and checking in on her even if they weren’t our assigned staff member. We were truly grateful for their thoughtful care. Thanks to that, she recovered by evening—enough to enjoy the Onsen again. Of course, the other three of us were still able to fully enjoy the delicious meal. We also only found out after arriving that it was the day of the Atami Fireworks Festival. My parents were able to watch comfortably from an open Room on an upper floor of the Accommodation, while my sister and I walked about 15 minutes to the beach and were guided to a guest-only viewing area right in front of us. It was an amazing experience. This was our first time staying here with a sudden Reservation, but we were deeply impressed by the heartfelt hospitality from such wonderful staff. Thank you very much. My mother says she would love to enjoy your delicious dinner next time as well, so we hope to visit again soon!

Because we enjoyed our previous stay so much, we came back again. It was convenient to leave our luggage at the information center in front of Kintetsu Nara Station. The Room had an even better view than last time, and my mother was delighted. We were able to relax in a private dining room for both dinner and breakfast. The meals were delicious as well. Thank you very much.

We stayed here as a couple. The Room was a Japanese-style room where we could relax, and the staff were very courteous, which we truly appreciated. There was information saying the Onsen has radium-rich water that is good for the body, so we went in three times. The meals were so delicious and beautifully presented that we wanted to take photos. We would definitely love to visit again.

On weekends, the business district is calm and quiet. The renovated, clean guest rooms, large bath, and breakfast made it a comfortable Hotel. The service that lets you check how crowded the bath is was also convenient.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.