Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 23Page Number

From arrival to departure, it was a truly satisfying trip. The food was not only delicious, but also beautifully presented for the eyes to enjoy. The Room was spacious and clean, and with various types of Rooms available, you can enjoy staying here again and again. Because Gyokusui’s cuisine is outstanding, I had been wanting to visit other Gyokusui locations as well. When I was told there is a Gyokusui in Kawazu, I received a brochure and would definitely like to visit next time.

We stayed here for a maternity trip and to celebrate my husband’s birthday. We were impressed by Atagawa’s charming entrance and the refined elegance of the interior. The hinoki indoor bath, stone open-air bath, and luxurious amenities such as Sekkisei and Acca Kappa made our stay feel truly indulgent. Walking through the quiet stone garden to the dining venue, “Donkon,” we found an atmosphere so sophisticated it would suit a stylish wedding ceremony. The cuisine was lavish and beautifully prepared, and we enjoyed every moment. Two things especially moved us during dinner. One was the proprietress’s warm personality—graceful yet friendly—and she kindly explained highlights of each dish. The other was their thoughtful accommodation for pregnancy. When making our Reservation, I didn’t request any changes, thinking it would be easier to have my husband eat anything I couldn’t. However, upon arrival, the staff proactively offered an alternative and changed my sashimi to miso-grilled spiny lobster. It was delicious, and we were deeply touched by their consideration. We would love to return once our baby is born.

I always look forward to the seasonal parfaits, and whenever a new one comes out, I can’t help but come back. This time it was the grape parfait and the Shine Muscat parfait. I went for a drive with a friend from Yamanashi, then met up with my husband at the Hotel, and I checked in from the evening. I relaxed in the Onsen and slept soundly. For breakfast, I had my usual favorite cheese omelet. It was truly delicious—I keep wondering how they make an omelet that tastes this good. And then came the grape parfait. I shared it with my husband’s Shine Muscat parfait and enjoyed both. They were beautifully presented—like works of art—and absolutely delicious. I had them last year too and never forgot them, so I was happy to have them again this year. The staff’s smiles always make me feel at ease as well. I can’t wait to see what the next parfait will be!

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

Thank you for your very attentive service and thoughtful hospitality from our arrival to the end of our stay. As it was my grandmother’s birthday, you celebrated with us, and she was very happy. Thank you so much. It’s an accommodation we would love to visit again.

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

Although the property was originally built as a public lodging facility, it has been renovated so well that it didn’t feel particularly old, and we had a very comfortable stay. Above all, the service from the staff—starting with the front desk—was outstanding, and with only 24 rooms in total, it felt like everything was well attended to. It really reminded me how much a hotel’s quality depends on the hospitality of its staff. The meals were beautifully presented, delicious, and very satisfying. Thank you for a wonderful dining experience. After checkout, we realized our son had left something behind and contacted you; you handled it promptly and delivered it to our home two days later. We apologize for the trouble and would like to express our sincere thanks (though belated).

All the staff had a calm demeanor and provided pleasant service. The Facility and amenities are kept to the bare minimum, which may feel a bit lacking. Various wild birds came to the trees in the garden, delighting both the eyes and ears. Dake Onsen left a great impression—the Onsen town itself is compact, bright, open, and well maintained.

I finally got to visit Ureshino Onsen, which I’d been wanting to go to for a long time! I stayed with two female friends, making three of us. It rained that day, and we got a bit lost on the mountain roads before arriving—I was glad we didn’t get there too late at night. The Room was spacious enough even for three people. The cypress bath in the Room was wonderful—I lost count of how many times I used it. We also really enjoyed the large public bath! We couldn’t use the facilities over at Taishoya this time, so I definitely want to come back! The spring water quality was truly silky and lotion-like—an Onsen I absolutely loved. For meals, the tofu at breakfast was delicious, and the sesame soy sauce topping was amazing too! It had just the right amount of privacy, and all the staff were so kind—thank you very much.

I had to change my itinerary and made a last-minute Reservation, but I had a very comfortable stay. Security was excellent: for the free laundry, you get a key from the front desk to enter, and both the washer and dryer can be locked. The women’s bath is unlocked by entering a password, which made me feel very safe. The bath is open for long hours, much more spacious than expected, and both the showers and hair dryers were ReFa—I was thrilled. The welcome drink and cold-brewed tea were also delicious. I would love to stay here again when visiting Nagasaki.

We traveled with our 3-month-old baby. With breakfast and dinner served in the Room and a private bath, we were able to relax and take our time. The staff kindly laid out the futons early and spoke to us gently, and their warm hospitality was truly comforting. The meals at the restaurant were excellent—we even had seconds of rice. Both the Room and the garden were beautifully maintained, making our stay very pleasant. We had wondered if it would be an issue without an open-air bath, but the in-Room bath was more than enough for us to enjoy.

About an 8-minute walk along the main street from Sendai Station, the moment you step through the front entrance you’re greeted by a refreshing fragrance—pleasantly stimulating to the senses. In the lobby, depending on the time of day, there are live piano or pipe organ performances, with plenty of Bach filling the space—another delight for the ears. Even in the large public bath, you can stretch out while listening to Bach—a soothing treat for a body tired from walking. At breakfast, small dishes made with carefully selected Tohoku ingredients are packed tightly across the spread—pleasing to both eyes and palate. With a typhoon approaching and heavy wind and rain outside, we still went to watch the Eagles! This was a wonderful Hotel that became an unforgettable memory alongside Maeken’s milestone 100th NPB win.

The open-air bath in the guest room while looking out at the sea was amazing. The weather was neither hot nor cold for the season, so I could soak in the Onsen and then enjoy the sea breeze. It felt like I spent half of my stay soaking in the Onsen. The meals were, of course, delicious as well. The Accommodation arranged a sightseeing taxi for us, and we were able to fully enjoy Iki. The service was excellent, and we had a very pleasant stay. Thank you very much.

Everything felt compactly arranged—tight, but everything you need is there. There is no complimentary bottled water, but there is a water pitcher in the Room and a water dispenser in front of the elevator. I did laundry in the Room, and there was an iron and ironing board in front of the elevator that I was able to use.

We stayed here for a trip to celebrate my husband’s birthday. The staff’s hospitality, the meals, and the atmosphere were all outstanding. As I am pregnant, we truly appreciated your thoughtful consideration with the food. It was our first trip together in a while, and we were able to feel completely refreshed! We’ve already been saying to each other, “Let’s go again!” We look forward to staying with you again. Thank you so much!!

Wonderful! I was very satisfied with the price and the facilities. The rate, in particular, was unbelievably low. I wasn’t expecting anything from breakfast (given the price), but it was actually good. Since there’s only a shower booth, I’m a bit concerned about staying in midwinter. In any case, among all the hotels I’ve stayed at (dozens), this one is by far No. 1 for value for money. It’s far from my home, so I’m not sure when I’ll be able to visit again, but there’s no doubt it’s a hotel I’d like to return to. I don’t know if it was because it was the off-season, but next time I’d like to stay in midwinter.

We stayed as a family of three. From check-in onward, the explanations and guidance were excellent, and the service was wonderful. We planned to use the parking lot, but we were told it was not available after check-out, and they kindly directed us to a nearby Chinatown parking lot. The breakfast buffet had a wide variety of options, and there were welcome drinks and alcohol as well—everything was thoughtfully provided. It’s a Hotel we would like to stay at again if we have the chance. Thank you very much.

I’ve stayed at many Accommodations while traveling, but I don’t think I’ve ever experienced service this attentive at this price. The entrance is clean, security measures are in place, and each shower room is thoughtfully set up—with space to put your clothes, a seat for showering, and a choice of shampoos. Everything guests could want has been prepared. There’s also a welcome drink—nothing to complain about.\n\nIt’s also great that the Hotel is just one stop from the airport and right near the station. Whenever I go to Okinawa, I always make a Reservation here. It’s such a comfortable Hotel that I’d happily stay any number of nights.

This is the best Business Hotel in Osaka. Of course, there may be better Hotels at higher prices, but I think it’s the best option for under 10,000 yen per night. The peace of mind that comes from being served by Japanese staff is excellent. The only downside is that it’s hard to make a Reservation. I check it first whenever I go to Kansai, but it’s rarely available.

There aren’t many hotels around Mizonokuchi Station, so this place is close to the station and within walking distance of my destination. The price is also about half that of nearby hotels (I’ve stayed here before when I couldn’t book elsewhere), so it’s extremely helpful if you just need a place to sleep. Perhaps because of that, it can be hard to get a reservation once your plans are set—this time I managed to book only by waiting for a cancellation, and it was my first time staying here. The staff were pleasant, and I felt there was nothing lacking or excessive. I’d like to stay here again when I’m in this area. I’ve also stayed at the Musashi-Shinjo location when I couldn’t book here, and the service there was excellent as well. However, it’s a bit farther from my destination, so Mizonokuchi is ideal for me.