전국 × 고객 서비스 평가가 높은 호텔·료칸 - 23페이지

I loved everything—the location of the Accommodation, the beautiful and calming interior, the spacious and impeccably clean Room with a semi-open-air bath, and the lush Japanese-style garden full of greenery. We chose the “Izu Seasonal Kaiseki” Plan, and both dinner and breakfast were outstanding in quality and generous in portion size. The free-flowing Onsen water could be enjoyed at our leisure in the private open-air bath, the large public bath, and in our Room. The Onsen water—said to be 120°C just five minutes earlier—was carefully temperature-controlled so it reached the tub at a perfect temperature: neither too hot nor too lukewarm. I also appreciated the thoughtful services such as matcha tea and traditional sweets at check-in, a pot of iced water delivered to the Room during dinner, and sherbet or coffee served in the lobby after bathing—but above all, what impressed me most was the attentive hospitality of every staff member. With unstable weather and days of rain leading up to our stay—and rain forecast for our dates—I was worried at first. Fortunately, we had good weather for both days we were there, and staying at such a wonderful Accommodation with such high service standards made this trip truly relaxing. Thank you very much. Of course I would love to return here again, and I also feel like visiting “Izu Kawazu-hama Isoaruki no Yuyado Shiogumo” and “Omuro no Mori Gyokusui.”

I always look forward to the seasonal parfaits, and whenever a new one comes out, I can’t help but come back. This time it was the grape parfait and the Shine Muscat parfait. I went for a drive with a friend from Yamanashi, then met up with my husband at the Hotel, and I checked in from the evening. I relaxed in the Onsen and slept soundly. For breakfast, I had my usual favorite cheese omelet. It was truly delicious—I keep wondering how they make an omelet that tastes this good. And then came the grape parfait. I shared it with my husband’s Shine Muscat parfait and enjoyed both. They were beautifully presented—like works of art—and absolutely delicious. I had them last year too and never forgot them, so I was happy to have them again this year. The staff’s smiles always make me feel at ease as well. I can’t wait to see what the next parfait will be!

Surrender to a serene space and listen to the sounds of the gorge as time passes quietly. The in-room Onsen, kept at a gentle temperature, invites you to soak slowly as body and mind unwind. This timeworn wooden building lives on, its age transformed into beauty. Every corner of the Accommodation is carefully maintained, and its presence carries unmistakable elegance. And then—clear dashi broth, the richness of local fish, and the fragrance of matsutake mushrooms. Each ingredient’s character is brought out with care, with thoughtful attention to layered flavors, lingering finishes, and the flow of each kaiseki course. An Accommodation where you can come close to the essence of beauty.

A quiet, relaxing Hotel with just 10 Rooms. The Rooms are spacious, and the staff are wonderful. Of course, the Japanese-Western fusion cuisine is truly satisfying—you can taste the quality of the ingredients. Location: Very convenient and close to Hakodate’s highlights (Ropeway [Mt. Hakodate] to historic buildings [Motomachi] to the Bay Area, etc.). *Some guests may notice minor details, but for us (an elderly couple), it was a very satisfying stay. *Thank you very much.

This was my second stay. As before, the hotel had a calm atmosphere and the breakfast was delicious, so I was very satisfied. The bed was large, and my wife and I were able to sleep comfortably. The location is directly connected to the station with easy access to central Tokyo, and I would like to stay here again in the future.

After arriving, we relaxed in the lounge with drinks and snacks. For dogs, amazake and ice cream are provided. The meals were delicious, and the sashimi was especially fresh. Drinks are all-you-can-drink, so you can enjoy plenty. The Room was clean and very nice, but the air conditioner airflow blew directly toward our faces, so we adjusted our position to make it more comfortable. We were able to spend a very relaxing holiday.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

I love food and have stayed at many inns known for their cuisine, but the meals here far exceeded my expectations. Every dish was carefully prepared with excellent ingredients and great attention to detail, and the four of us—my parents and my spouse and I—enjoyed them with genuine admiration. The room was spotless down to every corner, the furnishings were beautiful, and the open-air bath was spacious and wonderfully relaxing. The woman who assisted us in our room was also outstanding. We could feel her thoughtful attention in everything—from the timing of each course to countless small details—which made our trip truly special. This is an inn I would love to visit again, and one I can confidently recommend.

I finally got to visit Ureshino Onsen, which I’d been wanting to go to for a long time! I stayed with two female friends, making three of us. It rained that day, and we got a bit lost on the mountain roads before arriving—I was glad we didn’t get there too late at night. The Room was spacious enough even for three people. The cypress bath in the Room was wonderful—I lost count of how many times I used it. We also really enjoyed the large public bath! We couldn’t use the facilities over at Taishoya this time, so I definitely want to come back! The spring water quality was truly silky and lotion-like—an Onsen I absolutely loved. For meals, the tofu at breakfast was delicious, and the sesame soy sauce topping was amazing too! It had just the right amount of privacy, and all the staff were so kind—thank you very much.

We traveled with our 3-month-old baby. With breakfast and dinner served in the Room and a private bath, we were able to relax and take our time. The staff kindly laid out the futons early and spoke to us gently, and their warm hospitality was truly comforting. The meals at the restaurant were excellent—we even had seconds of rice. Both the Room and the garden were beautifully maintained, making our stay very pleasant. We had wondered if it would be an issue without an open-air bath, but the in-Room bath was more than enough for us to enjoy.

I had to change my itinerary and made a last-minute Reservation, but I had a very comfortable stay. Security was excellent: for the free laundry, you get a key from the front desk to enter, and both the washer and dryer can be locked. The women’s bath is unlocked by entering a password, which made me feel very safe. The bath is open for long hours, much more spacious than expected, and both the showers and hair dryers were ReFa—I was thrilled. The welcome drink and cold-brewed tea were also delicious. I would love to stay here again when visiting Nagasaki.

Perhaps because it was a cloudy weekday, the Onsen town felt rather quiet and I briefly wondered if everything would be okay, but the Hotel itself was very comfortable. We were upgraded to a spacious Room with a great view, and we were able to relax in a beautifully maintained space. Both dinner and breakfast were generous in portion size, and everything—such as the peach pork stew and Tsuyama beef—was delicious. The dining area was spacious, so we could enjoy our meals in a calm atmosphere. In Japanese-style Rooms, outlets are sometimes tucked away in a corner and can be inconvenient for charging phones, but an extension cord was provided here, which was very helpful. We traveled as a pair this time, but I had never seen another place where a 14-tatami Room that can accommodate up to seven guests had two toilets; I think that is an excellent feature. I also appreciated how thoughtfully the amenities were arranged to avoid waste. The staff were courteous and pleasant as well. We truly enjoyed our Onsen trip for the first time in a while—thank you very much.

We stayed here for a trip to celebrate my husband’s birthday. The staff’s hospitality, the meals, and the atmosphere were all outstanding. As I am pregnant, we truly appreciated your thoughtful consideration with the food. It was our first trip together in a while, and we were able to feel completely refreshed! We’ve already been saying to each other, “Let’s go again!” We look forward to staying with you again. Thank you so much!!

Everything felt compactly arranged—tight, but everything you need is there. There is no complimentary bottled water, but there is a water pitcher in the Room and a water dispenser in front of the elevator. I did laundry in the Room, and there was an iron and ironing board in front of the elevator that I was able to use.

I’ve stayed at many Accommodations while traveling, but I don’t think I’ve ever experienced service this attentive at this price. The entrance is clean, security measures are in place, and each shower room is thoughtfully set up—with space to put your clothes, a seat for showering, and a choice of shampoos. Everything guests could want has been prepared. There’s also a welcome drink—nothing to complain about.\n\nIt’s also great that the Hotel is just one stop from the airport and right near the station. Whenever I go to Okinawa, I always make a Reservation here. It’s such a comfortable Hotel that I’d happily stay any number of nights.

My first time at Myoban Onsen. I’m excited to be able to stay at Okamotoya, which is highly rated in guidebooks. I was very satisfied with the milky-blue water. The Room was just the right size for one person and had a great view, and both dinner and breakfast were delicious. The dessert pudding and the orange juice at breakfast were especially appreciated since I don’t drink alcohol. Since this is a Multiple Night Stay, it really helped that they provided extra yukata and towels. Just one thing: at dinner on the first day, the rice and soup were a bit lukewarm (it was fine on the second day). Also, perhaps due to the season, the seating was quite close to other guests during meals, which made it a little hard to eat comfortably. Still, I’m so satisfied that I’d definitely like to stay again. Thank you very much.

Whenever I find some free time, I visit Sunset Susami to relax. But what impresses me most is the people who work here. No matter when I come, everyone is kind, and even the newly hired staff (including international staff) explain the dishes in Japanese—you can really feel how hard they are trying. From check-in to meals, they do their very best to provide warm hospitality, and it makes me feel grateful and comforted. There may not be flashy or luxurious facilities, but the rooms, lobby, and restrooms are always kept spotless and well cleaned. Whenever I stay here, I can always head home feeling refreshed. I didn’t get to see the manager this time, but please take good care of yourself.

My first impression was the female receptionist. Even before check-in, she kindly explained how to use the parking lot and store our luggage, and also introduced the amenities, recommending a shampoo and conditioner. She was friendly and very cheerful, which made me feel glad I chose this Hotel. The Facilities were well equipped—welcome drinks, massage chairs, and more. I also enjoyed the breakfast. I always make sure to have breakfast at Hotels, and I especially like Hotel curry; here it was horse tendon curry (I think), and it was delicious. I will definitely stay here again.

With a homely atmosphere and very kind staff, I had a truly comfortable stay. Every dish was delicious, and I was completely satisfied. The Facility was well cleaned and felt very fresh and spotless—an Accommodation where I could really relax. I also appreciated the warm hospitality from all the staff. I would definitely like to stay again next year!

I used the Plan with dinner and breakfast included. I ordered the salmon bento, and it came with a generous portion of rice. The miso soup was also delicious, with nutritious ingredients such as daikon radish and meatballs. Breakfast offered many small, homemade-style side dishes to go with rice. The main dish was a hearty omelet. When I mentioned there was no bread, they brought it right away, and their service was excellent. The front desk staff explained everything clearly, the room was very clean, and the location is close to the interchange with plenty of nearby shops—overall, it felt like great value for money.