ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 169หน้า

For our first night in Kyoto, we wanted to go bar-hopping, so we chose the RIHGA Royal Hotel near the station. There is a free Shuttle Service at certain times, but it’s only a 7–8 minute walk. From the welcome to being shown to our Room, the service was excellent. A fully separated bath and toilet is a must for us, so the Japanese-Western style Room was perfect. The bathtub is very spacious—comfortable even for men to stretch out—and it doesn’t take long to fill. Another big plus: two bath towels per person, two face towels per person, and bathrobes provided. The Room was also spotless and very well maintained. We checked out early in the morning, and they kindly accommodated us. It’s a Hotel I’d love to stay at again.

We visited this Hotel to celebrate a special anniversary. During the day, we enjoyed chatting in our Room, and with the Executive Floor benefits we spent an elegant time in the 1st-floor lounge while enjoying high-quality plated food and drinks. That evening, we had a celebratory dinner course at Ryuhou, the Chinese restaurant on the 2nd floor. The atmosphere was luxurious and refined, and the staff’s hospitality was outstanding. We were able to fully enjoy an elegant and delicious Chinese course meal. They even added a congratulatory message to our dessert plate, and being able to celebrate this once-in-a-lifetime anniversary at this Hotel—and at Ryuhou—made us truly happy! Our Junior Suite offered a panoramic view of Sakai City from a high floor. Separated from the bedroom area, there was a spacious sofa and table arranged comfortably. It was quiet, and since the in-room minibar was complimentary, it was perfect for relaxing and chatting while enjoying canned beer and snacks. The bathroom area is also luxurious, with a separate shower booth and toilet, plus a jet bath function. From our east-facing Room, we could also faintly see the UNESCO World Heritage site of Emperor Nintoku’s Tomb amid the cityscape of Sakai. As a local sightseeing recommendation: Daisen Park is about 10 minutes by car from the Hotel. Within its grounds there is an attraction where you can ride in a hot-air balloon; from about 100 meters up you can take in the majestic view of Emperor Nintoku’s Tomb. I highly recommend taking a short trip for this balloon experience! The views from above—Sakai City, Osaka Bay, the Ikoma mountain range, and keyhole-shaped kofun burial mounds—are breathtaking. This Hotel has been my favorite for many years. I’ve stayed here for anniversaries like this one or simply to spend relaxing holidays. During COVID-19 restrictions when it was difficult to travel outside Osaka Prefecture, I refreshed myself by changing my mood in Rooms with beautiful views. One year when a typhoon was approaching, I also stayed here for safety reasons and spent the night with peace of mind. No matter what is happening around us, all of your staff have always provided consistent hospitality and welcomed me with calm smiles—I am truly grateful every time. With so many wonderful staff members here, I’m convinced once again that this will continue to be a beloved Hotel for years to come! I will definitely visit again!

I suddenly needed to stay overnight in Tokyo and was looking for a Hotel with a large public bath and sauna. The attached Onsen Facility was even better than I expected! There were many types of baths, the temperatures were just right, and I was able to relax. Since there is an additional fee, I only used it once during my stay, which was a bit disappointing. The Room was a twin Room and more spacious than I expected, so it was very comfortable. They also kindly accommodated my request to borrow a pillow. The station is close by, and there’s also a supermarket and convenience store in the building, so it’s very convenient! If I stay in Tokyo again, I’d definitely like to use this Hotel again.

Guest Room & Amenities: We had a twin room, and it was spacious. The view from the window was great. Amenities are picked up from in front of the front desk. There is a wide range of loungewear sizes, and I was happy that you can take different sizes for the top and bottom. There were only a few tissues in the room, so I used the ones I brought with me. The safe is small. Service: Very good. Onsen/Baths: The water was nice, but it’s puzzling that there are three bathing areas for women and only one Onsen bath. If heated water is necessary, wouldn’t just one be enough? The open-air bath had a lovely atmosphere and was great. Facility & Equipment: There is a sofa in front of where the air conditioner blows, so cold air hits you directly; it was too chilly to sit there for long. The parking lot is a bit narrow. The underground parking area would be tough for elderly guests to walk up from. Dining: Both dinner and breakfast were buffet-style, and everything was very delicious. It was disappointing that the spare ribs at dinner were overly dry and had become tough; otherwise, we were very satisfied. Overall Satisfaction: We stayed during Obon, but aside from the parking lot it didn’t feel overly crowded, and we were able to relax comfortably. We felt we’d found a great Hotel.

Everything was excellent—the Room, the baths, the food, the staff service, and the pool. We chose a loft-style Room, and it was very clean! However, for families with small children, we can’t recommend it because the ladder is steep and high. The baths were not crowded, so we could relax; the large public bath was very clean. We also had the pool almost to ourselves, and there were banana boats and other items available, which looked like a lot of fun. The buffet had a wide variety of options and everything was delicious. There were plenty of choices at breakfast as well. Our whole family loved it and we’d like to come again. Thank you very much.

This was my first stay, and the Hotel was very clean and well maintained. The staff were also kind. I truly appreciate how they accommodated our last-minute changes. Some hotels have a distinctive odor, but I didn’t notice any unpleasant smell here. I would like to stay again.

The location is excellent, right next to Sapporo Station. There are convenience stores nearby, as well as the morning market and easy access to buses and trains. The breakfast buffet is outstanding. The staff were courteous and left a great impression.

We had a great view of the Rainbow Bridge and could have watched it forever. Our Room was upgraded, which made the view even better, I think. Since we chose a Plan that included JPY 30,000 for in-room dining, we were able to enjoy tea and meals at a leisurely pace while taking in the scenery. Access to Shiki Theatre Company’s “Autumn” was also convenient—we arrived quickly on foot. I’d love to visit again someday.

As I was traveling without a car, easy access from the station was essential. The deciding factors for my stay at this Hotel were the shuttle bus service and the excellent Reviews of the Onsen. My Room was on a high floor with a great view, and I was truly impressed by the scenery from the window! The free-flowing natural hot spring water was also wonderful. Dinner was kaiseki plus a half buffet, and they kindly accommodated changes for ingredients I can’t eat. I honestly didn’t expect much from the Sansa Odori show, but it was thoughtfully put together—and I ended up completely captivated. It was fantastic. I even bought a Sansa Odori tenugui towel in town... One disappointing point: I don’t think the steam sauna was turned on. Please check!

The clean, new guest Rooms were wonderful, and the in-Room Onsen—100% free-flowing from the source with no recirculation—was also excellent. The especially outstanding part was the deeply retro, Showa-era Onsen you enter after moving to the Ryokan section. Some baths have fairly steep stairs and a step down to the bottom of the tub, so guests with weaker legs or hips should take care. There is also women-only time slots, which my wife enjoyed. All staff members, including those from overseas, worked very hard and were kind and courteous. It was great to experience both a new, stylish modern Hotel and a Ryokan section full of Showa nostalgia in a single trip.

The staff at the Japanese restaurant and the breakfast venue were very kind and welcoming. I was traveling with an elderly person, and I truly appreciated how they pulled out chairs for us and spoke gently. This was my second stay, and I have used the restaurant several times. I would definitely like to stay again.

A perfect stopover point for a long drive. New and clean. There’s also a bath, and they accommodated my requests. The staff provided just the right level of service. I wasn’t bothered by noise from neighboring rooms or outside. And it’s affordable. I stayed here on both the outbound and return legs of my trip home by car. It was great to be able to secure a parking space with a Reservation as well. For the return trip, I considered another Hotel, but choosing this one again was the right decision.

The bath in the Room is outstanding. I soaked in the rich, concentrated Onsen water from the natural spring—so generously flowing it felt almost wasteful—and took the in-room bath again and again, letting it seep into my body. I really felt its effects. The next day, after checking out, I visited an art museum and got home around 2:30 p.m. Maybe it was the Onsen’s benefits, but I fell into a deep sleep from about 4 p.m. to 10 p.m., then took a bath, ate only some watermelon, and slept soundly again until morning. I truly felt refreshed. The Room is spacious with an amazing view, and everything is excellent—from the impeccable Facility and attentive service to the great meals. Because a typhoon was coming this time, there are only two photos from this visit; the third photo onward is from my New Year’s stay.

We were lucky with the weather and could see both Mt. Chokai and the sunset sinking into the horizon from our Room. We stayed for a Multiple Night Stay, and the Hotel breakfast was excellent, with different menu items each day and seasoning that felt healthy (not too bland). The location is right by JR Sakata Station, with the highway bus stop directly in front. The city library is located on the lower floors of the Hotel. If you come to Sakata, this is a Hotel I would highly recommend!!

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

I stayed during Golden Week and thought it was a bit pricey even though the Room didn’t have an Onsen, but it exceeded my expectations in a great way! The rooftop Onsen had a wonderful view and was excellent. I usually don’t like buffet meals because the food can be mediocre and the atmosphere often feels unsettled, but this Hotel had a wide variety of options and everything was delicious, so I was very satisfied. I’d love to stay here again.

As with last year, we stayed for two nights in July. This year, it was sunny every day for the first time, and we enjoyed the ocean obstacle course for two days in a row with our 8-year-old! We fell into the sea a lot, but because the water is so clear and beautiful, it felt much less scary. The seaside pool gets hot, but there was a nice breeze and it was comfortable. We could enjoy the pool from morning until night, the food was delicious, and we had a great three days at the Hotel! We also had shaved ice on the pool terrace in front of the restaurant—it was creative and delicious! Last year, getting around by cart was tough because of rain and wind, so this year we chose a Room near the front desk. But since it was sunny this time, next time I think we might choose a Room with a jacuzzi on the terrace.

I stayed for one night. From the moment I arrived, the staff at the reception counter made me feel very welcome and at ease. I was able to take only the amenities I needed, which was efficient and convenient. Breakfast was excellent with a great selection—I ended up eating more than I planned. It was close to the station, so getting around anywhere was easy. It made for a very satisfying trip. I’d love to stay again if I have the chance.

My first time in Beppu Onsen. Everyone provided courteous service, and I was completely satisfied with all the Onsen facilities. If I had to mention one thing, as an older man I couldn’t figure out how to use the hair dryer. All the meals were delicious, but I would have been happy if there were a few more Kyushu-style dishes. If I have a chance to visit Beppu again, I’d like to stay here again. Thank you very much.

We visited Kamogawa Sea World for my daughter’s birthday and stayed at this Hotel for one night. We were looking forward to the dinner and breakfast buffets, and they were more luxurious than we imagined—we enjoyed plenty of sashimi and sushi. The sea bream kamameshi was so delicious I wanted a second serving. My daughter was very satisfied too, as she could eat lots of her favorite dishes. The breakfast croissants were also tasty. From our Room we had a panoramic view of the ocean, and the sound of the waves was soothing. The Onsen we enjoyed together left our skin smooth and felt wonderful. After returning home, my daughter and I talked about wanting to stay again.