ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 16หน้า

I stayed with my puppy. This is the Hotel my previous dog loved. I had decided that our first overnight stay would be at this Hotel. It has been over a year since my previous dog passed away, and it was probably more than two years since our last stay. Even though it had been quite some time, thank you for your kind thoughtfulness toward my previous dog. You even prepared an offering meal for him (there was a small mistake in the kanji, but that just made us smile). At checkout, you also gave us an offering as well. I was so moved that I couldn’t stop crying. In fact, during our second stay with the puppy last month there was a small mix-up; when I wrote about it in a Review, you responded immediately and I truly appreciated it. I feel embarrassed that I quickly wrote a Review about my complaint, yet delayed writing this thank-you Review for what you did for my previous dog. I am very sorry. The hospitality and Facilities—everything—are wonderful at this Hotel. We will definitely visit again. Thank you very much.

This is my absolute favorite Hotel. I love traveling and have stayed in many places, but One Suite is the only Hotel that makes me want to come back again and again. I’m so happy to have found such a wonderful Hotel in Okinawa, which I love so much. The food was incredibly delicious, and the staff’s thoughtfulness was outstanding—truly an amazing Hotel. I would be so happy if more and more people could discover it. Congratulations on your 5th anniversary! I’m looking forward to seeing all of the staff again!

From the Accommodation’s architecture to the bath and cuisine, every detail reflected excellent taste, allowing us to enjoy an elegant and special time of relaxation surrounded by art. As there seem to be various Room types available, we would love to return and stay in a different Room next time. Thank you very much.

This was my second stay, and once again I had a wonderful time thanks to the excellent service. The Room is always clean, and I’m always very satisfied with the drink service and more. I’m looking forward to my next visit.

With its rich history and tradition, along with the pleasant hospitality of the young staff, we were able to spend a truly comfortable time. I have heard that maintaining a historic building involves many challenges, but I sincerely hope it will be preserved just as it is for years to come. A clean Room, delicious meals, and a wonderful garden We would love to visit again.

Both the meals and the bath were excellent.

You’ll head toward the mountains on a narrow road that might make you wonder if there’s really a Ryokan up ahead. When we finally arrived, it felt like a hidden Accommodation—so exciting! The building was spotless and well maintained, and the staff were friendly, making it truly relaxing. The Onsen had a sulfur scent, and the meals—centered around fish—were delicious down to the pickles. I couldn’t stop going back for more rice! We made our next Reservation as soon as we arrived—it was that wonderful!

The lake view from the Room, the dining area, and even the bath was wonderful, and we were able to truly relax. The meals were gentle and beautifully presented without overpowering the natural flavors of the ingredients. The portions were just right, and everything was absolutely delicious. We could feel the hostess’s thoughtful care and the kindness of everyone at the Accommodation in so many ways. It’s quite far so we can’t visit often, but being able to enjoy a fireworks treat this time and stay at your Accommodation became a truly wonderful memory.

Everyone—from the front desk to the dining staff and the housekeeping team in the morning—greeted us with warm smiles, which was wonderful. Both dinner and breakfast were delicious. We would love to stay again.

I often visit Kamakura. This Hotel is in a great location, and this time I chose a tatami Room, which was very nice. The soba restaurant on the first floor was refined, spacious inside, and the food was delicious. The staff were also very pleasant and helpful. I would like to stay here again.

We arrived a little early, kindly left our car, and took a stroll around the area. Right away, we visited Suwa Taisha Shimosha Akimiya Shrine next door. In the backstreets of this historic townscape, you can find Onsen springs here and there—perfect for wandering at leisure. Both inside and outside the property felt very clean, showing careful management throughout. The staff’s smiles, service, and conversation were all refined; we truly felt their hospitality and attentiveness, which made our stay very comfortable. From the Room we stayed in—named “Kirishima”—we enjoyed a view of the grove surrounding Suwa Taisha Shimosha Akimiya Shrine, full of charm and atmosphere. Both dinner and breakfast featured local ingredients, and everything was delicious. We could also sense how dedicated the staff were, which made dining even more enjoyable. Bathing in the panoramic large public bath while looking out over the townscape glowing at dusk was exceptional. The water was a gentle Onsen that seemed to softly cling to the skin. Although it wasn’t in our original plans, we stopped by Harmo Museum about 7–8 minutes away by car after receiving a recommendation as we checked out. Driving along the well-maintained lakeside of Lake Suwa and enjoying wonderful paintings became a great memory for us. It was a truly relaxing Accommodation for adults—wonderful in every way. Thank you very much.

I gave this as a Mother’s Day and Father’s Day gift for my parents. They were very pleased, saying they were satisfied with everything—the meals, service, Onsen, and Room—and that it was a wonderful Accommodation. The bus stop to the ropeway for Senjojiki Cirque is right in front of the Accommodation, and on our way home they noticed my father had forgotten his phone charger and staff kindly returned it to him. Thank you very much for your thoughtful hospitality. Thanks to you, my parents had a great trip, and I’m truly grateful.

The dog run was a spacious yard with no obstacles, so our 1-year-old dog could run around safely. The building itself was modern, stylish, and very clean, and everything was well maintained and comfortable. The meal ingredients were prepped in advance—just follow the recipe and it turns out absolutely delicious! During our stay, we heard cuckoos calling—something we never hear at home—and it was so soothing to see our dog react to the sound. Unfortunately, due to the typhoon it was cloudy and we couldn’t see Mt. Fuji, but we were more than satisfied just watching our dog relax and enjoy himself. We’ll definitely be back!

I was overwhelmed by the number of books at first. There is also a spacious garden, and the surrounding environment is wonderful—an ideal place to relax on a trip. The Room was clean and well maintained, and it felt very comfortable. Next time, I would love to book a Multiple Night Stay and unwind even more.

I stayed here with my mother. The Accommodation was spotless, and the meals were thoughtfully prepared and truly delicious! Above all, the hospitality from everyone at the Accommodation was outstanding. When I come to Yufuin again, it’s not just that I want to stay in Yufuin—I want to visit Yufuin so I can stay at this Accommodation.

It’s a modern-feeling Facility with well-equipped amenities. The Room is a bit small, but it was clean, and having a private toilet plus two separate sink areas was very convenient. The food was delicious, and the breakfast buffet in particular was excellent. With reasonable rates as well, it’s a Hotel I’d like to stay at again.

Although we made a last-minute Reservation the day before, we were given a Room on the top 12th floor with a view of Mt. Fuji, and our child loved the bunk bed. The amenities and breakfast showed a clear focus on organic options, and since ionized water is used, we felt comfortable drinking the water as well. Access is by passcode instead of a key, so there was no checkout procedure required, which was convenient. Many international guests were staying there, but the staff were courteous and left us with a great impression.

The Room was spacious, and dinner was delicious—we were very satisfied. We were warmly welcomed at the entrance and guided for parking, which made it feel like we were staying at a Ryokan. At this time of year in Zao Onsen, there are few places where you can have dinner, so choosing a plan with dinner included was the right decision. The Yamagata beef shabu-shabu was excellent.

We stayed at the accommodation to celebrate my mother-in-law's 60th birthday. When we arrived at the check-in time, the room we had requested in advance was prepared for us, which we truly appreciated. The staff's attentive and warm hospitality left a deep impression, and we were thoroughly satisfied with the beauty and comfort of the room. The onsen, with its silky smooth water quality, was among the best we've ever experienced. Additionally, both dinner and breakfast were meticulously prepared dish by dish, offering exquisite flavors that made for a luxurious meal perfect for such a special occasion. My mother-in-law was overjoyed and said she was truly glad to have come. It became a memorable stay that made this special day even more meaningful. With its quiet and serene atmosphere, impeccable service down to every detail—everything exceeded our expectations. Next time, we hope to enjoy a multiple night stay for an even more relaxing experience.

Everything was flawless. The service was perfect, and I was truly impressed. The dinner sashimi boat platter was very fresh and delicious. Breakfast also offered a wide variety of dishes, and it was a very satisfying Accommodation.