ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 145หน้า

Having stayed at Intergate Hiroshima before and knowing the lounge’s wide range of services, I decided to make a Reservation in Kyoto. Choosing the attractive breakfast plan naturally increased the price, but thanks to IKYU.com’s system that lets you use Earn Points right away, it ended up being cheaper than anywhere else. I was also surprised by how many points were awarded. On the day, I enjoyed coffee, sweets, wine, and ochazuke; the large public bath was very relaxing. The next morning brought smoothies and a delicious breakfast buffet. I was able to take my time exploring Kyoto and also enjoy a relaxing staycation.

As last year, we stayed for two nights in a Junior Suite to celebrate our grandchild’s birthday. The forecast was wrong, and the sun came out all three days, so we were able to fully enjoy Iritahama Beach and the pool instead of Nabeta. The staff’s consistently warm hospitality made our stay even more wonderful. Breakfast was great, but on the second day some items changed, and our grandchild was disappointed that their favorite shigure-ni from the previous day was no longer available, so I rated it 4. We’re looking forward to visiting again next year. They say they’d like to stay three nights next time.

This was our first stay, and it was a wonderful place—thank you so much! Everyone who assisted us was very kind and welcoming, and we felt truly comfortable. The Room had been beautifully renovated, and the bath was very relaxing. Dinner featured excellent ingredients and seasoning in every dish, and breakfast offered a wide variety that we really enjoyed (including the Oiri soft-serve!).

We had a wonderful time as a family. Thank you very much. We had stayed in Shima Onsen before, but this time we did a lot of research and chose Shima Tamura, which has both a Hotel and a Ryokan. There were so many baths that I wondered if we could possibly try them all, and it was exciting. Each one had its own character—such as a bath with the lovely scent of hinoki cypress and another where you can see a waterfall—and we truly enjoyed them. There was also a mixed-gender bath that I wanted to try, but you have to be completely nude in the changing area, so my family stopped me and I ended up being the only one who couldn’t bathe… I regretted not bringing a swimsuit. What also made me think, “If only I were really male…” were “Iraka-no-Yu” and “Mori no Kodama” on the 3rd floor by the river. Of course I couldn’t go in, but the men’s baths felt brighter and more open. From an opening above the women’s bath at “Iraka-no-Yu,” you can clearly see into the men’s bath! The rectangular hinoki pouring-bath (like a small rectangular hinoki tub) was wonderful as well. My husband said, “Iraka-no-Yu was my favorite!” The women’s bath was a bit dark, and it was disappointing that the hinoki pouring-bath (like a rectangular hinoki tub) had its lid on and couldn’t be used. At “Mori no Kodama,” the men’s bath is on the first floor with an unobstructed view of the waterfall right in front of you, while the women’s bath is on the second floor so it feels like viewing it from above. I wondered if rotating access might work… Of course, since “Mori no Kodama” on the men’s side can be seen from parts of the women’s side, I understand there may be difficulties—but if possible, I would have loved for women to enjoy that view up close too. We chose our Room in Suiryokan. It was spacious enough for our family to relax comfortably. Although we expected an older Accommodation, everything was very clean and well maintained, which made us happy. Often when an Onsen Accommodation has great baths, we end up disappointed with the Room—but at Tamura we could truly unwind. However, it was very disappointing that one of our Room bath towels smelled like cigarettes. Since I have asthma and am sensitive to cigarette odors, I left it in our Onsen basket (sorry). We used our own hand towel and bath towel instead. Other than that, everything was truly excellent. All staff members were kind and friendly, cheerful yet polite. Most of all—and this made us especially happy—even though we hadn’t mentioned my husband’s birthday anywhere beforehand, one of your dining staff thoughtfully arranged flowers in his sake cupware and offered heartfelt congratulations “from the proprietress,” doing everything she could to celebrate him. Thank you again very much. We would love to stay again many times in the future.

The sashimi set dinner featured local vegetables, and the sashimi was very fresh and delicious. The other dishes were also excellent, and we were very satisfied. The staff were kind, courteous, and attentive, making this a wonderful Accommodation. We would love to stay again. Thank you very much.

I stayed at Dormy Inn Aomori on a solo trip. I often use a Business Hotel when traveling alone, but this Hotel was far too wonderful to be called just a Business Hotel. First, the breakfast: a buffet with many local dishes—I ended up eating more than I should in the morning. Next, the baths: the water was very pleasant, and there is also an open-air bath and a sauna. I was disappointed to see a foreign parent and child soaking and throwing towels in the tub, but aside from that I could relax at ease. It was also fun to enjoy the complimentary ice cream while looking at the night view after bathing, and the late-night soba service was great as well. With smaller noodles and a light broth, even an elderly woman like me could enjoy it. It’s about a 7-minute walk from Aomori Station. The route is straight so it’s easy not to get lost, and it was convenient that there is an airport bus stop right in front of the Hotel. The male front desk staff were also very kind. Overall I was extremely satisfied except for a faint smell of cigarette smoke in my Room. I will definitely visit again. Thank you very much.

This was a Hotel I’d wanted to stay at for a long time, and it was exactly as I’d hoped—the open-air barrel bath on the top floor and the terrace at night were amazing. I arrived late for breakfast and was told once that the scrambled eggs were sold out, but they quickly made more and brought them to me. Parking was also free for 24 hours per night, making it a great Hotel I’d truly like to stay at again. The only disappointment was that there was some dust left under the window when I opened the blinds. Still, all of the staff were kind, which made my stay even better.

We stayed for a Multiple Night Stay this time, and the atmosphere throughout the Hotel was calm and relaxing, allowing us to unwind comfortably. When we visited the bar on the top floor, a live piano performance happened to begin, and we were able to enjoy a special moment with delicious drinks and snacks. We also had a course meal at the top-floor restaurant; every dish was excellent, and we truly appreciated the careful explanations of each course. When we mentioned that we were on our honeymoon, they added a chocolate message plate with our dessert, and even took photos for us and provided printed copies—it made us very happy! The next time we look for a Hotel, we would definitely love to stay here again.

This was my first stay. At check-in, the female staff member handled the process efficiently with just the right level of friendliness, which left a great impression. Breakfast was exactly as described in the reviews—excellent. I also spoke with a regular guest who seems to visit often, and it really felt like a hotel that guests genuinely love. On the other hand, at check-out all of the front desk staff were men, and they seemed a bit too low-energy. I understand it can be tough after night shifts or from daily fatigue, but even just 10% more energy when seeing guests off would make an even better impression. As for the room, there were some details that caught my eye—scorch marks in the bathroom and grime around the rim of the trash bin. While overall cleaning seemed fine, those small noticeable spots stood out. Breakfast again was just as other reviews said: an excellent variety and great value for money. In particular, beef steak at breakfast might seem surprising to some, but it’s a nice way to start the day with energy. There’s also a wide selection of breads, which makes breakfast something to look forward to.

Although we arrived a little early, they kindly welcomed us in. The service could feel a bit rough at times, but the staff were friendly and warm. Rather than the “extraordinary” feel of a luxury hotel, it had that uniquely Japanese sense of comfort and hospitality. When we got to our room and opened the sliding door (fusuma) to view the garden, some insects had come in through small gaps—probably due to the age of the building—and ended up on the inner window. If you’re not good with bugs, it may be worth keeping this in mind. Other than that, everything was comfortable. The building has a charming old-fashioned character, so I think anyone interested in traditional inns or historic architecture will especially enjoy it. The entrance and garden are particularly impressive. The food was excellent—no complaints at all. Thanks to this stay, we were able to relax and truly enjoy our holiday.

This was my second stay. The moment I stepped through the entrance, it felt like a different world. The meals were delicious, the staff’s hospitality and manners were excellent, and our Room was upgraded—everything was taken care of. I would love to stay again. I’m also looking forward to trying the open-air bath next time. Thank you very much for such a wonderful experience.

I had been curious about Ochiairo for a long time, and this time we were finally able to stay as a family of four. Seeing the striking plant-dyed noren hanging at the entrance truly made my heart leap. After we arrived, we were shown to the lounge, where we could freely enjoy drinks and sweets. The Room was beautifully appointed with a wonderful sense of tradition, and we could also see the garden from the Room—an incredibly calming experience. The free-flowing hot spring bath by the river was outstanding, and in particular, the open-air bath where you can bathe in swimwear was something our family enjoyed together while chatting. The cuisine was also excellent—each dish carefully prepared down to the smallest detail, with a comforting warmth throughout. Especially memorable was the sakura shrimp at breakfast; it was so delicious that I ended up having three extra bowls of rice. The Ryokan staff’s hospitality was exceptionally attentive, making our stay thoroughly pleasant. In every respect, this is a first-class Accommodation. It is well worth traveling just to stay at Ochiairo. We even made our next Reservation during our stay. It was such a wonderful Accommodation that it made me want to make it our regular place—no, I will. Thank you for such a lovely time.

The hotel has many international guests, so it felt like being abroad and I had a great time. The overseas guests also seemed to appreciate the clean, well-maintained environment and enjoyed following Japanese manners. The facilities and room were well cleaned, and I stayed comfortably with no issues. However, one point: among hotels with similar services and price ranges, what made me decide to book was the highly rated reviews and photos of the breakfast “jubako” box. I asked the staff about it as well, but they didn’t seem to know about it. With prices rising these days, I understand if it has been discontinued, but without the jubako as the main item, everything else felt like side dishes and wasn’t appealing. If it is no longer available, I think you should clearly state that it is not offered or remove the photos accordingly. Meals at accommodations are one of the pleasures of traveling...

I stayed on the Club Floor for two nights, and it was very good. The location was convenient, and I was able to relax in the lounge. I would like to stay here again when I come to Otaru. However, the breakfast venue was a little hot.

This was my first time staying here. I had originally planned to visit Nagoya on different dates, but due to the recent heavy rain, my schedule was uncertain and I made a last-minute Reservation. Even so, the staff were wonderful, and since my Room was on the top floor, I wasn’t bothered by footsteps from above and had a very comfortable stay. I didn’t notice when booking, but there was also a large public bath, which helped me feel refreshed. Perhaps because it was during peak breakfast hours, some items were unavailable. Personally, I would have been happy if there had been yogurt. That said, considering the price with breakfast included, the quality was very high and I was satisfied with the meal. It was also great from a hygiene standpoint that rice could be dispensed automatically at the push of a button rather than being self-served. Although it was an unplanned Hotel booking, I’m glad I stayed here. I’d like to use it again next time I visit Nagoya.

We stayed in a detached guest room with an open-air bath, and the Facility, bath, hospitality, and meals were all excellent. The Japanese garden is also beautifully maintained—truly an outstanding Accommodation. It is well worth spending a little extra to stay here.

This was my second stay this year. My supervisor joined me this time, and they were satisfied, including with the meals. My next stay is planned for about two months from now. I would like to stay here again.

I chose Ronshan again this time because I had a great first stay two months ago. The Room is well maintained, the bed is comfortable, and I really appreciate the convenient setup with separate bath and toilet. Above all, the front desk staff are wonderful. Both last time and this time, their service was polite and pleasant. They also helped me in various ways by storing my luggage before and after check-in, and I think the same woman handled my phone call as well—thank you very much for your courteous support! I expect to visit Sapporo about once a year going forward, so I’d love to stay at Ronshan again.

I stayed here to cheer on my daughter at a track and field meet. It was my first time in Kure City, and the location was excellent—easy access to sightseeing spots, restaurants, and cafés—so I had a very comfortable stay. The breakfast was wonderful and delicious; I was especially happy they had okonomiyaki. I would like to stay again if I have the opportunity.

I stayed here to attend my mother’s funeral and the 49th-day memorial service. The staff were courteous, and I felt it is a Hotel where you can stay with peace of mind. The bathroom facilities show their age, which is understandable, but everything else was very good. It is also conveniently located near the station, so I would like to stay here again.