Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 145Halaman

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

This is my third stay. Since the bath is an Onsen, I don’t use the in-Room bath, so even if it’s small, it’s not a problem. They offer body scrubbing, and I use it every time—the staff member is friendly and does careful work, which I really like. Dinner and breakfast are included as a service, and breakfast in particular is very satisfying. I had beer and wine at night (paid separately each time), and the wine was especially delicious. The Hotel rate is affordable too, so I’ll definitely stay here again next time.

I stayed here on a trip with friends.\n\nWe used this Hotel as a base for visiting Ritsurin Garden, which I had long wanted to see. Located up a steep hill, the Hotel also offered beautiful night views. Perhaps because it was a weekday, it never felt crowded, and we were able to relax and enjoy our time. The staff’s service was very pleasant, the meals were delicious, and we were very satisfied.\n\nThe Room had Facilities that conveyed a sense of history, but everything worked properly and was well maintained. One thing: the entrance door was a sliding door designed like shoji screens, so when our conversation got lively, we suddenly worried whether we were being too loud in the hallway or disturbing others. It would have been perfect if we could have chatted without worrying about that.

The surprise flower arrangement was a success, and we also enjoyed strolling around the Gero Onsen town. We thoroughly enjoyed both baths! We were very satisfied with the meals as well. It was great that the two of us could relax and spend time together. We ended up saying we want to come back together again, so I think we’ll visit again soon! Next time, we’ll stay here as a married couple!

The entrance gate was impressive—I could really feel the history and prestige. Our guest Room was a Japanese-style Room, and it had plenty of space for a family of three. It was also nice that they provided a power strip to make up for the lack of outlets, which is common in Japanese-style Rooms. The service was polite, and the staff were attentive, which left a great impression. The bath was natural Onsen water and felt wonderful, but it did feel a bit limited with only one open-air bath in addition to the indoor bath and sauna. We only had breakfast; being able to choose what we liked from the buffet was great, but compared with other Accommodations, the selection felt somewhat limited. The food tasted good. Overall, I have no real complaints—just minor points—so I’m satisfied. I’d love to stay here again when I visit Kochi.

This Hotel offers excellent value for money, and I always stay here whenever I visit Tokyo. Once again, I was very satisfied with the cleanliness, the attentive yet unobtrusive service, and the convenient location.

This was our second visit, and we had a wonderful, very satisfying 1-night, 2-day stay! We’ve stayed at many Hotels across Hokkaido, Kanto, and Kansai with children aged 0–5, and among family-friendly Accommodations, this is by far our favorite Hotel. We visit around our child’s birthday, and we really appreciate the many perks that make kids happy. The food is also delicious. The only minor concern is that when traveling with children, bath times tend to overlap with other families, so it can get crowded. We’d love to stay again next year.

I stayed here the last time I visited Hokkaido and loved it, so this is a repeat stay. Although it’s a bit of a walk from Susukino Station, the price is reasonable and the bath and amenity quality is excellent. The large public bath is especially spacious, and with the open-air bath included there are plenty of baths to choose from. The natural Onsen feels amazing! The sauna also allows you to do loyly freely, and you can adjust the temperature as well. Even the toothbrush was sturdy enough that it felt wasteful to throw away after one use, and the skincare amenities were Sekkisei! The Hotel itself may be older, so there are some inconveniences like slow elevators that take a while to arrive, but overall it’s a very good Hotel. I’d like to stay here again when I come back to Hokkaido.

I have stayed here many times. The Facilities are excellent, the Room is clean, and I always enjoy a comfortable stay. As I often visit Chinatown and the Yamashita Park area, I chose this Hotel for its convenient access. I also really appreciate being able to use the ReFa hair dryer and hair iron. I would like to stay here again in the future.

Thank you very much for a comfortable stay the other day. The Room was very clean, and the staff were courteous and attentive. I was extremely satisfied and would love to stay again. There is just one point I noticed. The TV in the guest Room seems to have a maximum volume limit set at 25, which was perfectly fine for regular TV broadcasts. However, when playing streaming services such as Netflix, the audio is relatively quiet to begin with, so even at the maximum of 25 it did not become loud enough, and I found it difficult to hear clearly. I understand that setting a volume limit is likely out of consideration for other Rooms, so I think it is generally fine as it is. That said, if a guest requests to watch streaming content, allowing the volume limit to be raised slightly only during that stay (if possible) might make things more comfortable for many guests. This is just one suggestion, but I would appreciate your consideration. Although there was one small concern regarding the Facility equipment, overall it was still a very satisfying stay. Thank you again in advance.

There were other guests staying in the neighboring rooms, and it sounded lively when walking down the hallway, but at night it was completely quiet and I slept well. I was also satisfied that I could use the beautiful artificial Onsen at night. I usually go to the Onsen the next morning, but I slept so soundly that I missed it. I’ll save it for next time.

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to spend my time here very comfortably. The Room was also very clean, carefully cleaned down to every detail—perfect! There was an earthquake in the middle of the night and I felt a bit uneasy, but there was clear guidance on what to do in an emergency, so I could respond with peace of mind, thinking “I’ll be okay here.” I really felt their attentive care for guests, which was very reassuring. Once again, I had a safe and comfortable stay. Thank you for a wonderful time and great memories! When I come to Yokohama again for fan activities, I would definitely like to stay here.

I stayed at this Hotel for a business trip to Masuda City because it was close to the station. Just as in the photos, the interior was wonderful (both the shared areas and my Room). The large public bath was also clean and very pleasant to use. What I especially liked was the samue loungewear provided in the Room. The fabric felt great on my skin and it was very comfortable to wear (I later bought one online). Breakfast was also delicious. I would like to stay here again.

I’m sorry if I simply overlooked it at the amenities bar, but I believe only toothbrushes were available. I would have liked toothpaste as well. Also, it would have been nice to have small bath salts. Other than that, I was very satisfied! Thank you very much. Please note that the convenience store downstairs closes at 11:00 PM (when I stayed). When I went to buy bath salts, it was already closed.

We stayed as a two-generation family of four. Since my mother has difficulty walking and a barrier-free Room happened to be available, we chose this Room. It was very convenient, on the same floor as the lobby lounge. The Room was furnished as shown in the photos, but some pieces felt a bit in the way for moving around. The toilet door was heavy, and for an in-room toilet it felt oddly like a hospital-style door. There was also a large mirror directly in front of it; the placement wasn’t great because it was on the wall by the toilet and could be seen from the sofa while resting, which I didn’t like. The Room itself is very spacious, which is great. You can step out onto the balcony through the bay window and enjoy fresh forest air, which felt wonderful. The view wasn’t great since we were on the 3rd floor, but in return, the view from the 6th-floor bath area was unbelievably beautiful—something I’d never seen before—and I highly recommend using the baths. The food offered many dishes, and because the lobby area is spacious, getting around during meals was smooth—it really felt like being at a resort. Drink servers were set up so you could get beverages in various areas, and overall service was excellent. We could feel thoughtful service at every moment and truly enjoyed all-inclusive stay. For activities, there seem to be table tennis, karaoke, tennis, etc. Overall, it felt like most guests were Japanese.

This is a Hotel I’d always wanted to stay at whenever I visited Lalaport Toyosu. I finally got the chance this time, and I was more than satisfied—the Room was even better than expected, with a great view. The amenities were well stocked, and it was nice to have complimentary mineral water in the refrigerator. The Room layout flowed well, and the bathroom area in particular was very convenient to use. The open view from the bathtub in the Room made it feel especially luxurious and was fantastic. I used the large public bath in the morning; it was clean and spacious, and perhaps by chance it wasn’t crowded, so it felt almost like having it to myself. If I have the opportunity, this is a Hotel I’d definitely like to stay at again.

The staff were polite and had wonderful smiles. There were plenty of amenities, especially skincare products and face masks for women, which were very satisfying. It was fun to have a variety of tea bags available. Having water dispensers on each floor was reassuring. Overall, it made for a great trip. Thank you very much!

Although it was a smoking Room, there was very little odor and it was comfortable to stay in. The open-air bath on the balcony was also large, and we could relax and enjoy it. The front desk and staff were courteous, which made us feel very welcome. Of course, the meals were delicious as well. It became an Accommodation we would definitely like to visit again.

From welcome to farewell, the service was attentive and truly impressive. No matter where we were in the building, the staff noticed everything and took excellent care of us.\nOcean views from every Facility—the Room, the large public bath, and the lounge with complimentary drinks.\nWe also recommend taking a walk down the hill to Mihama Cape.\nThe ocean view from the outdoor lounge was in a perfect location. We relaxed with coffee while listening to the waves until sunset. Thank you very much.

We stayed for one night. Both dinner and breakfast were delicious and generously portioned, so we were very satisfied. The hot spring bath was also fed directly from the source, and it warmed us through to the core.