ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 144หน้า

Thank you for your kind and attentive service, which made our stay comfortable from check-in to check-out. We look forward to staying with you again.

This is my second stay. Last time I visited with my husband, and I thought then that next time I wanted to come alone—to relax and unwind in the Onsen with some time just for myself. The large public bath was almost like having it to myself, and I could use the private bath as much as I wanted by reserving it with the magnet system. This Accommodation is perfect for enjoying peaceful solo time. The Room was well cleaned, and the service was excellent in my opinion. I will stay again.

The Onsen is mild, silky-smooth, and very relaxing. The Kiso River cormorant fishing season had also begun, and we could see it right in front of the Hotel. Both my friends and I were truly impressed. The Hotel staff were kind and took great care of us.

Since we were planning to arrive at night, we made a Reservation here because of the spacious parking lot. There was no comb among the amenities, so we bought one at the nearby Sugi Pharmacy. The shower water pressure in the bath was strong, and with a good night’s sleep, breakfast, and free parking, it felt more than sufficient.

Free parking, a large public bath, complimentary breakfast, and pajamas provided. Conveniently located next to the station, with dining options and a supermarket nearby. A clean Facility. The only drawback was that 2 of the 3 coin-operated laundry machines were out of order, so there was a wait to use them.

This was my second stay, following last year. The calm atmosphere throughout the Hotel truly felt like “THE Ginza”! The Room was stylish yet functional, and I stayed in great comfort. In particular, the Tokyo night view—including Tokyo Tower—made me feel how wonderful it is to be in Ginza. And I thoroughly enjoyed the breakfast I had been looking forward to; it exceeded my expectations. I was deeply moved that a staff member remembered my stay last year and spoke to me. Everyone on the Hotel team is kind, attentive, warm, and friendly. Seeing the younger staff work with bright eyes was beautiful, and it made for a soothing stay—my personal oasis in Tokyo.

Clean and spacious, with attentive staff. Surrounded by cozy izakayas and restaurants, making it convenient to return to your Room after a drink. This Hotel offers very reasonable pricing compared to the recent rise in Hotel rates. Highly recommended for business travelers heading to work from nearby Jimbocho Station or students taking entrance exams in the area. For two guests, the 20-square-meter Superior Twin Room is a great choice.

Both the location and the Room quality are excellent. It is quiet, and once you are in the Room you cannot hear the noise of the city, making it an ideal environment to relax and recover from fatigue. The service is attentive without being intrusive, and it is a comfortable Hotel. Most guests are international travelers, so it feels almost like being abroad. There is a convenience store on the first floor; it can get crowded, but it is very convenient.

We stayed for a Multiple Night Stay to take day trips to Rishiri Island and Rebun Island. The ferry terminal was within walking distance, which was very convenient. The Onsen was also within a 20-minute walk, and we received a drink discount voucher in the lobby and used it. The Room was clean and very nice. We arrived earlier than the check-in time on the first day, but thank you for preparing our Room for us. If we have another chance to visit Wakkanai, we would love to stay with you again.

I left an item behind during my previous stay, and it was mailed to me. Thank you for your courteous assistance. I look forward to staying again.

We stayed here as a couple. We used the 1-night, 2-meals included, drinks-inclusive Plan. The property was clean, and all staff provided courteous service. The meals were excellent and gave us a wonderful escape from everyday life. We were very satisfied. We would definitely stay again.

We stayed one night in the Modern Japanese Suite for our 2-year-old child’s birthday. The building, service quality, and food were all outstanding. Just as rumored, the impressive architecture, interiors, and many artworks felt extraordinary and were a joy to take in. The Room was also wonderful—the bay view was beautiful, and the clean, simple design made it very comfortable. The bath area was very spacious, with lounge chairs throughout where you could relax. Drinks were available inside as well, making it a bath you could happily stay in for hours. The changing room was kept clean too, with staff frequently replacing towels. In particular, the open-air bath at the large public bath on the first floor was surrounded by nature and truly excellent. And true to its name “King’s Buffet,” the selection was abundant and everything was delicious. The dinner steak and the seafood rice bowl at breakfast were of a quality you wouldn’t expect from a buffet—we were extremely satisfied. Because it was our child’s birthday, they took commemorative photos in the lobby at check-in and gave us printed photos at check-out. We were deeply impressed by their hospitality as well. It was a truly wonderful one-night stay. This is a Hotel we would definitely love to stay at again. Thank you very much.

As with last year, everything was outstanding—from the staff’s hospitality and the meals to the baths and all Facilities. It also coincided with the fireworks festival, which made for a truly happy time.

Following last year, we stayed again this year in the West Wing corner suite. It’s our favorite Room—I couldn’t help saying, “I’m home.” Above all, this Ryokan’s Onsen in the large public bath has exceptional water quality, making it a place you’ll definitely want to return to. The “Takimoto Gozen” breakfast is very filling, and the welcome sweets are also delicious. We’ll be back next year as well, in a different season.

It was my first time in a while staying at this Accommodation. This time, the Room had a free-flowing Onsen bath, and with the large public bath as well, I was able to enjoy many baths—truly an Onsen-filled stay. The meals were delicious, and a woman who had come from overseas for training was very friendly and attentive, which made dining even more pleasant. However, it was raining heavily at check-in, so I felt a little disappointed that no one came out to greet me with an umbrella.

This was our fourth stay. As our children have grown, the way we enjoy it has changed, but everything is outstanding—the beach, pool, large public bath, dining, shopping, and starry skies. We truly love The Busena Terrace. Every staff member in every department was kind and welcoming, and it became a wonderful reward for all my hard work and a memorable experience. Thank you very much. Next time, we’d like to visit in winter.

We stayed on the No Meals Included Plan this time. From the moment we arrived at the parking lot, the hospitality was outstanding and truly impressed us. The meals looked delicious, so next time we would like to stay on a Plan that includes dining. Thank you very much for your hospitality.

I stay here almost every year. Part of the lobby floor has been renovated and now features a dark-brown themed space. It gives a great impression as well, but personally I also liked the pre-renovation atmosphere that felt like a long-established Hotel. The souvenir shop has been downsized, and it seems the number of items for sale has decreased, which was a little disappointing. I hope you will bring back the zodiac “Okiagari Koboshi” dolls for sale again. (Buying that year’s zodiac doll here was one of my annual highlights.) As always, the staff were wonderful—efficient and consistently attentive—and I truly wish staff at other Hotel brands would learn from their professionalism. This time I stayed in the Rainbow Wing. With large windows letting in plenty of light, the room was very bright, and the evening view of Hakone-Yumoto Station from the window was beautiful. The Onsen felt like proof that Yumoto Fujiya Hotel remains an authentic Onsen Ryokan, and I was able to relax deeply. I hope the outdoor corridor leading to the Onsen will return as part of the main route again, like it was a few years ago. The day’s humidity in Yumoto and the sound of insects coming from among the trees make it feel like a truly special corridor. The post-bath lounge was very comfortable (including air conditioning), and I ended up staying there for quite a while. It might be convenient to have a change machine near the paid massage chairs. Once again, everything—from check-in until leaving this Accommodation—was extremely comfortable.

From the warm welcome at the entrance to the private in-Room dining and all the way through departure, everything was outstanding. Beyond the excellent hospitality, having a private stone sauna and an in-Room Onsen bath felt truly luxurious, and it soothed both my mind and body. I wished I could stay here forever. I will definitely return.

This is a wonderful Hotel. IHG members can check out at 2:00 PM, so you can work up a sweat in the large public bath during a quieter time before heading home. Breakfast is delicious, and after you order an egg dish it is brought to your table, so you don’t have to wait for several minutes in front of the live kitchen—an appreciated touch. The “Bircher muesli” on the menu is especially recommended. Finally, the location is excellent: taking advantage of its convenient setting, you can drive about 10 minutes early in the morning to Ogizawa Station and reach Kurobe Dam from there—only about 30 minutes to this spectacular dam in the sky.