Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 144Page Number

I stayed here for an event at Ebisu Circuit. I’ve used this Accommodation many times, and I’m truly grateful for the consistently excellent service. It’s a convenient location, as you can get around easily with the Hotel as your base!

The Onsen is mild, silky-smooth, and very relaxing. The Kiso River cormorant fishing season had also begun, and we could see it right in front of the Hotel. Both my friends and I were truly impressed. The Hotel staff were kind and took great care of us.

Free parking, a large public bath, complimentary breakfast, and pajamas provided. Conveniently located next to the station, with dining options and a supermarket nearby. A clean Facility. The only drawback was that 2 of the 3 coin-operated laundry machines were out of order, so there was a wait to use them.

We took our first family trip to Awaji Island to celebrate my husband’s birthday and our wedding anniversary. We chose this Accommodation because we love Onsen, and above all, we were drawn to the name “Senshin Waho.” After staying here, it truly became a place we thought, “We absolutely want to come back the next time we visit Awaji Island.” When we arrived, the staff kindly carried our luggage from the car. While listening to the soothing sound of wind chimes, we were served blended tea, and orange juice for our child. Just as we had seen in Reviews, everyone’s hospitality was outstanding. My husband was delighted and said it was “the best Accommodation I’ve ever stayed at,” which made me happy too. Our Room had a beautiful ocean view. Simply watching the sea made all our everyday fatigue melt away. Dinner featured many dishes that truly captured Awaji Island, and everything was delicious. Since it was my husband’s birthday, they even prepared a celebration plate for him. Thank you so much for that and for all your warm thoughtfulness. And then the Onsen we had been looking forward to: a rare free-flowing natural hot spring on Awaji Island. There was chlorination and heating, but no added water. There was no noticeable chlorine smell, and the water felt soft and gentle on the skin. The amenities were also from SYMPURTE—one of my favorites. The large public bath even had hair oil available, and their original shampoo/conditioner as well as face & body soap had a pleasant aroma that didn’t overpower the Onsen atmosphere. They provided slippers and yukata for our child, and at meals they arranged seating in a tatami room rather than at the counter. They also noticed that I’m left-handed, and even at breakfast the next morning they quietly accommodated me with thoughtful attention. Every detail of their care meant so much—it really showed how closely the staff pay attention to each guest. Onsen quality, amenities, service, cleanliness, meals—everything exceeded our expectations. The beach just a short walk from the Accommodation was wonderful too: not crowded at all. We collected sea glass with our child and watched the sunset—those simple moments became cherished memories of our trip. The baths were never crowded either; most of the time there were only one or two people there besides us, so we could relax comfortably. This is an Accommodation that makes us want not only to return to Awaji Island again—but specifically to stay at Senshin Waho again. Thank you very much.

Both the location and the Room quality are excellent. It is quiet, and once you are in the Room you cannot hear the noise of the city, making it an ideal environment to relax and recover from fatigue. The service is attentive without being intrusive, and it is a comfortable Hotel. Most guests are international travelers, so it feels almost like being abroad. There is a convenience store on the first floor; it can get crowded, but it is very convenient.

I stayed here while sightseeing in Sakae and Osu. There is a book café on the 1st floor that you can use 24 hours a day. I received a welcome drink and was able to relax while reading any book I liked, and the Room was clean as well. It was a little disappointing that the bathroom only had a shower.

Very clean and quiet—perfect for a relaxing stay. I would love to stay here again.

I’ve stayed at many hotels, and this one had the best service. The large public bath and breakfast were excellent, but above all, I was truly impressed by the warm hospitality of the staff.

I come to Wakayama once a month and stay here each time. This time, the front desk was extremely helpful, and I really appreciated it—thank you to the front desk staff. Also, when I write my requests on the in-room questionnaire, they are sometimes fulfilled later on. I’m very grateful. I also like the Facilities, such as the large parking lot, public bath, and breakfast service.

This was my first stay, and the hotel’s convenient location near the station, the late-night curry, and the excellent breakfast were especially appreciated for a business trip. It’s also close to Nakasu’s yatai food stalls and Tenjin, making it easy to get a feel for the local atmosphere—great for conversation topics during business meetings.

My spouse and I stayed with our two dogs. Both dinner and breakfast were delicious. The dog meals also seemed tasty—our dogs finished them in no time. We were happy that the staff treated our very energetic dogs kindly. Everyone we interacted with—the front desk, the restaurant staff, and the Room service staff—was pleasant and welcoming. We stayed in a Room with a private garden, but unfortunately it rained, so we’d like to come again on a sunny day. Thank you very much.

The front desk staff were very helpful, and the Room was clean and well equipped.

This was my first stay. The Room was spacious and very comfortable. For dinner, I enjoyed Hida beef—the meat was delicious, and the fat had a pleasantly sweet flavor. The breakfast curry also contained plenty of Hida beef and was very tasty. Overall, it was a very satisfying Hotel.

After watching kabuki at Shochikuza and having dinner in Dotonbori, I stayed here. The rate was reasonable for a Saturday night, and the location was close by and very convenient. The Room was compact, and the amenities were well stocked. The shampoo and other toiletries were from DHC, which felt nice rather than cheap. Since my plan was No Meals Included, I had breakfast at a stylish yet affordable cafe on the first floor of the Hotel. The banana smoothie in particular was delicious. I’d like to stay here again when visiting this area.

This was my first time staying here. When I made the Reservation, I requested a high floor, and my Room was upgraded. The view from the very high floor was truly wonderful (even though it rained). The Room was excellent, and the bed was incredibly comfortable. Breakfast was also delicious—just as highly rated. Thank you for such a pleasant stay. I’ll be back!

I stayed here after hearing that the breakfast is highly rated. It really was delicious—well-made, clearly homemade, and truly satisfying. I’m glad I stayed. It was my first time staying at a Hokke Club, and it made me want to stay at Hokke Club hotels in other locations as well. I really appreciate being able to enjoy local specialties so deliciously. Thank you for the wonderful meal.

The price is reasonable, yet the meals are excellent. I love the fig wine compote—it makes me happy to see this season come around again. I stay here 6–7 times a year; it’s my favorite Accommodation. The sauna is wonderful—I go in and out and spend about an hour there. The bath temperature suits me perfectly. I’ll be staying again at the end of this month. Highly recommended.

There is no bathtub, but the massage chair and rain shower were very relaxing. The area is convenient, with many commercial facilities nearby and the station within easy reach.

Conveniently located near the station and easy to access. The staff are polite and kind. The complimentary late-night ramen is delicious. It’s also nice that the Room has a small massage device and that pillows can be borrowed. The large public bath can get crowded when there are group guests.

I have stayed with the Hotel Mets brand several times, but this was my first time in Omori. Thanks to your efforts to accommodate my Room assignment request as much as possible before check-in, I had a comfortable stay. The front desk staff also kindly supported me during the check-in process, so everything went smoothly without any major issues. The Room cleanliness and Facilities were what I have come to expect from Mets, and overall I was satisfied. In particular, I needed to use the internet in my Room for an online interview this time, and it worked without any problems. However, I felt the carpet design in the guest Room was a bit busy, and I would have preferred calmer colors and a simpler design. For foreign tourists like me, the Omori area feels a little far out, but since I was satisfied overall, I would consider staying here first if I have another chance to visit Tokyo.