전국 × 고객 서비스 평가가 높은 호텔·료칸 - 144페이지

Both the location and the Room quality are excellent. It is quiet, and once you are in the Room you cannot hear the noise of the city, making it an ideal environment to relax and recover from fatigue. The service is attentive without being intrusive, and it is a comfortable Hotel. Most guests are international travelers, so it feels almost like being abroad. There is a convenience store on the first floor; it can get crowded, but it is very convenient.

I stayed here while sightseeing in Sakae and Osu. There is a book café on the 1st floor that you can use 24 hours a day. I received a welcome drink and was able to relax while reading any book I liked, and the Room was clean as well. It was a little disappointing that the bathroom only had a shower.

I come to Wakayama once a month and stay here each time. This time, the front desk was extremely helpful, and I really appreciated it—thank you to the front desk staff. Also, when I write my requests on the in-room questionnaire, they are sometimes fulfilled later on. I’m very grateful. I also like the Facilities, such as the large parking lot, public bath, and breakfast service.

This was my first stay, and the hotel’s convenient location near the station, the late-night curry, and the excellent breakfast were especially appreciated for a business trip. It’s also close to Nakasu’s yatai food stalls and Tenjin, making it easy to get a feel for the local atmosphere—great for conversation topics during business meetings.

After watching kabuki at Shochikuza and having dinner in Dotonbori, I stayed here. The rate was reasonable for a Saturday night, and the location was close by and very convenient. The Room was compact, and the amenities were well stocked. The shampoo and other toiletries were from DHC, which felt nice rather than cheap. Since my plan was No Meals Included, I had breakfast at a stylish yet affordable cafe on the first floor of the Hotel. The banana smoothie in particular was delicious. I’d like to stay here again when visiting this area.

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

Although I was traveling alone, I stayed in a twin Room! The moment I opened the door, I couldn’t help saying, “So spacious!” The high ceilings and many mirrors made it feel even larger. The two-seater sofa by the window also had plenty of space. Since it’s a long-established Hotel, the overall atmosphere is a bit retro, but that actually gave it a sense of elegance and calm that I really liked. I’d love to stay again.

We were able to relax in the Room, and the view from the window was great. We could also check how busy the restaurant was for breakfast on our phone, so we felt comfortable going. We will visit again.

This Hotel offers the ultimate stay-in experience, where you can enjoy breathtaking views you don’t usually get to see from the sofa in your Room. With nothing around to block the view, you can take in Osaka from high above. Corner Rooms face west, so depending on the weather, you may catch a beautiful sunset sinking into Osaka Bay. With direct access to department stores and restaurants, and more shopping Facilities just a short walk away, it’s perfect for picking up a few things and then relaxing in your Room at your own pace. No matter when you stay, you’ll have an amazing time—this is a place you’ll want to return to again and again.

Thank you as always. Once again, the front desk staff were courteous and kind, and I had a very pleasant stay.

This stay allowed us to spend our limited time in great comfort. We were able to fully enjoy the rainbow, the night view, and the beautiful scenery from our Room, and we sincerely appreciate your Hotel’s warm hospitality. The edamame bread and watermelon bread we reserved were also very well received, and my whole family was delighted. Whenever we stay in Niigata, Hotel Okura Niigata will be our regular choice of Accommodation.

We chose the residence-type option to find a Room with flooring where our family member with limited mobility could stay barefoot, and it was very comfortable. It was helpful to have a microwave, refrigerator, and tableware for a stay of several days, and the bed was also very comfortable. We were satisfied with the kind support for our inquiries, including installing the bed guard we requested in advance.

I have stayed with the Hotel Mets brand several times, but this was my first time in Omori. Thanks to your efforts to accommodate my Room assignment request as much as possible before check-in, I had a comfortable stay. The front desk staff also kindly supported me during the check-in process, so everything went smoothly without any major issues. The Room cleanliness and Facilities were what I have come to expect from Mets, and overall I was satisfied. In particular, I needed to use the internet in my Room for an online interview this time, and it worked without any problems. However, I felt the carpet design in the guest Room was a bit busy, and I would have preferred calmer colors and a simpler design. For foreign tourists like me, the Omori area feels a little far out, but since I was satisfied overall, I would consider staying here first if I have another chance to visit Tokyo.

I stayed here when visiting Kobe for a concert at GLION Arena. It was very convenient and close to Sannomiya. The Hotel staff were very welcoming and left a great impression. I was able to refill drinking water for free, which helped me avoid heatstroke in the scorching Kobe heat.

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

It was a shame about the rain, but we enjoyed dinner thanks to the friendly staff. After checkout, I panicked because I forgot my wallet, but you handled it kindly and carefully. Next time we stay, I hope it will be sunny so we can take some great photos. Thank you again, and we look forward to staying with you again.

I stayed at Dormy Inn Aomori on a solo trip. I often use a Business Hotel when traveling alone, but this Hotel was far too wonderful to be called just a Business Hotel. First, the breakfast: a buffet with many local dishes—I ended up eating more than I should in the morning. Next, the baths: the water was very pleasant, and there is also an open-air bath and a sauna. I was disappointed to see a foreign parent and child soaking and throwing towels in the tub, but aside from that I could relax at ease. It was also fun to enjoy the complimentary ice cream while looking at the night view after bathing, and the late-night soba service was great as well. With smaller noodles and a light broth, even an elderly woman like me could enjoy it. It’s about a 7-minute walk from Aomori Station. The route is straight so it’s easy not to get lost, and it was convenient that there is an airport bus stop right in front of the Hotel. The male front desk staff were also very kind. Overall I was extremely satisfied except for a faint smell of cigarette smoke in my Room. I will definitely visit again. Thank you very much.

My daughter and I stayed here together. When we arrived, I dropped my daughter off at the entrance and was about to head to the parking area as instructed, but a staff member at the entrance noticed the maternity badge on her bag and immediately guided us to a nearby parking space. I was truly impressed by such thoughtful attention. We had many chances to speak with the front desk staff, housekeeping staff, and dining staff, and everyone was courteous and pleasant, allowing us to relax and enjoy our time. Thank you very much. We would love to stay again.

Although it was my first trip to Gifu and I arrived in the rain with a typhoon approaching, the Hotel was exactly as expected. The views between the Nagara River and Mt. Kinka—worthy of “Tenka Fubu”—along with the Onsen, meals, and wonderful hospitality were all excellent. Inside the Hotel, I even got to meet Nohime, making it an unforgettable trip. I would love to stay again.

This Hotel offers excellent value for money, and I always stay here whenever I visit Tokyo. Once again, I was very satisfied with the cleanliness, the attentive yet unobtrusive service, and the convenient location.