ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 137หน้า

It was rainy on the day we arrived, so we couldn’t use the open-air bath we had been looking forward to, which was a bit disappointing. The next morning, I went to the open-air bath first thing at 6:00 and enjoyed it. With the indoor bath on B1 and the open-air bath on the 9th floor, it felt a little inconvenient to use.

The Room had a great layout, especially the spacious, easy-to-use closet. The sofa by the window was also roomy and very comfortable, making the stay truly relaxing. Also, the “Tamatebako” in the dinner menu was carefully prepared item by item. We enjoyed it in order from the appetizer to the vinegared dishes, and everything was delicious. I especially loved the clam dobin-mushi. The eel kamameshi was tasty, but I would have liked a bit more eel. Thank you for your hospitality.

We stayed for one night with three people. In addition to the three beds, there was a table and chairs, and we were able to open two suitcases on the floor. It was also nice that the toilet and washbasin area were separate. The hair dryer in the Room was a Dyson. Unfortunately, the springs in the extra sofa bed were so painful even just sitting on it that it was hard to sleep. Also, one of the chairs was wobbly and unusable. If the sofa bed and chair are replaced, it would be perfect. My family said that when the public bath is crowded, the changing area is small and difficult to use. I used it comfortably when it wasn’t busy. It would be nice if we could check how crowded it is from the Room.

Although I checked in late, the staff assisted me courteously. It was my first stay at a Route Inn Hotel, and it was a good experience—the Business Hotel breakfast was delicious.

Conveniently located near the Kamitori Shopping Arcade and the tram stop, with great value for money. The sauna and large public bath are also very comfortable. Compared to the Sakuramachi area it’s a bit quieter, but around Kamitori there are vintage clothing shops and stylish stores tucked away in small side streets, giving it a Shimokitazawa-like vibe that’s fun to explore. Parking isn’t an issue either, as there’s a nearby affiliated large multi-story parking garage. However, if you take your car in and out, you can no longer use the parking validation ticket.

Checked in late at night and enjoyed the Onsen. Breakfast the next morning was delicious no matter what I ate! The potato salad with mentaiko was the best, haha.

Because a typhoon was approaching on our last day, they kindly recommended that we move to Naha and quickly processed a shortened stay due to the weather. I’m very grateful to the female staff member who provided such pleasant and appropriate guidance. They also happily cut up fruit we bought at a local market and stored it in the refrigerator for us. We felt so comfortable that we wanted to stay until our final day in Okinawa, but we’ll be back!

We stayed in a detached annex. The website said “indoor bath type,” and there were no photos, so we expected a regular bath—but it pleasantly exceeded our expectations. I really think you should post photos of that bath on the website! We originally planned to use the open-air bath, but ended up using the in-room bath the whole time (lol). Also, I believe it was fully booked, yet while we were in our Room we couldn’t hear any voices or noise from other guests at all. You can definitely feel its age, but as a Ryokan it had everything we were looking for. Both dinner and breakfast were delicious and very generous in portion size. In particular, I made a Reservation for the half steamed chicken at dinner and it was quite an experience (in a good way). From the website photos I (wrongly) imagined a bone-in thigh, but it truly was “half.” It was very tasty, but you’ll need to save room in your stomach (especially women). When we asked, they even prepared the leftover steamed chicken so we could eat it in our Room! All staff members were wonderful—everyone was pleasant and welcoming. This quiet mountain Ryokan fulfilled everything I wanted: simply enjoying the Onsen and great food. Thank you very much.

As it’s new, it was clean and the Facility was great. However, it was inconvenient that I couldn’t reach the front desk by phone. I left something behind and had to communicate by email. I was able to go there in person and retrieve it safely.

This was our second stay at a Hiramatsu Accommodation, and we were able to relax and unwind. As always, the staff’s service level is exceptionally high. It was our first time staying in Atami, and it exceeded our expectations. When we arrived, so many staff members welcomed us that we were genuinely moved—I still don’t know how they knew exactly when we would arrive. We weren’t asked about checkout or taxi arrangements until the next morning, so we could take our time without feeling rushed. We truly appreciated all the thoughtful attention to detail. We would love to stay again.

The building is spread out horizontally, so depending on where your Room is located, it can be quite a walk to the restaurant, baths, and lobby. Other than that, there were no particular issues or complaints. It was a truly wonderful Accommodation. Although the large public bath is not an Onsen, it offers three different water temperatures (high/medium/low) and water types, plus a carbonated bath. Other guests also mentioned that it might be more effective than some Onsen. The restaurant (buffet-style) had a wide variety of dishes, and the staff were excellent—one thoughtful touch was that they even informed us that ice cream could be taken back to our Room. I believe drinks inside the facility were reasonably priced as well—for example, a 350 ml can of beer was 350 yen. The souvenir shop opens from 7:30 a.m. It has a great selection, and you can probably find most things you need there.

The Room was more than spacious enough and felt very clean. I was especially surprised that the shower and bathtub were in separate areas. It was extremely relaxing. I would like to stay again next time.

This time I stayed for three nights and made a Reservation here after researching various options. It was a charming, classic Hotel. Some parts of the Room felt old, but some items had been updated. Although it was a smoking Room, there was an air purifier, and even though it was a single Room, it felt spacious. The front desk staff and the cleaning staff were both excellent. Even though I put my things outside the Room just before going out, the cleaning staff responded quickly—thank you very much. I would like to stay again if I have the chance. Thank you for a comfortable stay.

Great location right by the station with easy access. The Room was clean even for a Business Hotel, and the in-room amenities were good. After check-in, it was fun to choose the amenities and bath salts you needed. The restaurant was also clean and the food was delicious. Everyone at the Hotel was very kind.

It’s close to Aomori Station, and we chose it because the bathroom and toilet are separate. The Room was clean, spacious enough, and easy to use. The selectable amenities offered a wide variety, with many items that women will appreciate. Having a convenience store on the first floor is very convenient. This is a Hotel I would like to stay at again.

I think this Accommodation is perfect for a stay during the Gion Festival. I also enjoyed both the Italian and Japanese cuisine. Watching a maiko dance during my stay became a wonderful memory—thank you very much. It seems that, in exchange for opening the lounge, the drinks in the refrigerator have been limited to mineral water only. However, because the lounge has short opening hours, it was not very convenient. I usually stay at Hiramatsu-level Accommodations, but this was the first time I had to buy sparkling mineral water at a convenience store during my stay. That said, it is still a great Accommodation, and I would be happy to stay again.

A clean Hotel. The bath was excellent. The pillow was quite firm, and I couldn’t sleep. The blackout curtains were good. The shower pressure was strong and great.

Many of the staff are from overseas, and I was truly impressed by how carefully and thoughtfully they worked. Both the Room and the bath were clean, and I felt they provided perfect service despite limited space, staffing, and pricing. The curry was delicious! Thank you very much!

The building and room were very clean, and my family was satisfied. Thank you very much.

The Room was a twin, and we stayed comfortably. Above all, we slept soundly with the Tempur bedding. There was parking nearby, and there were also restaurants and a convenience store close by, so we had no inconvenience during our stay. Both the Room and the bathroom were very clean. Thank you very much for your hospitality.