ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 137หน้า

I booked this as a stopover for the middle of our Multiple Night Stay trip without knowing much about the area, and it was wonderful! The Room was spacious, and the futons were already laid out in the Japanese-style room. The bedding was very comfortable—perhaps with a mattress included—and I slept well without any body aches. The Onsen Facility was also very clean and enjoyable. Breakfast was delicious, and my wife and children were very happy. Thank you very much!

My most recent Reservation was for a smoking room, but the room was very clean, had no odor, and was comfortable. Breakfast could be chosen from three options, and free hot coffee and tea were available at the front desk. Since I only drink hot coffee, I really appreciated it. I would like to stay again.

The Room and the bath were both very clean and lovely. On the first floor, there was a library-like space where I could read magazines and enjoy drinks from the drink bar, which was very relaxing after taking a bath. All of the staff were pleasant and kind. I’d like to stay here again!

We stayed as two couples. We made the reservation based on the reviews. Upon entering the room, there was a Western-style area with twin beds, a small table, and chairs. Beyond that was a Japanese-style room with a low table and chairs. It was very comfortable to stay in. As for the bath, I personally thought it was nice, but my husband said it felt cold inside and only used it once at night. Dinner was just as delicious as mentioned in the reviews. In comparison, breakfast left a slightly disappointing impression. Overall, I think this accommodation offers great value for money. I would love to visit again if I have the chance!

We stayed here to celebrate our eldest son’s 20th birthday. The views from the room and from the bath were outstanding. Dinner was excellent in both taste and portion size, and we were very satisfied. The staff member who assisted us was also very kind.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

We stayed in a Japanese-style Room for three people, and it was spacious and very relaxing—thank you. We were also satisfied with the Onsen, and the breakfast was delicious. Thank you as well to the staff for their courteous service. Although recovery is still ongoing, we sincerely hope for the region’s full restoration.

The welcome lemon water was delicious. Being able to enjoy it for free anytime was wonderful. The staff greeted us cheerfully, which left a great impression. The shower curtain rail wasn’t straight but curved outward, so the bathroom felt more spacious. It may be a small detail, but I really appreciated it.

We stay here every year when visiting family graves. It is directly connected to the station, and the Shinkansen exit is close, which is very convenient. Since it has a train view, it’s perfect for children and train lovers. Even if you forget to buy something, there are plenty of shops so you won’t have any trouble. The Room is compact but clean.

I always stay at this Hotel. This time, I stayed with my older sister’s family and my younger sister to celebrate my retirement. Thank you, as always, for your very kind service. The meals were also delicious.

I stay here about once a year. The Mt. Fuji view is breathtaking, and the hospitality, Onsen, and cuisine are all outstanding in quality. The only minor drawback is that it can be hard to secure a Reservation—but that’s proof of how great it is.

This was our second stay this year. Last time we stayed in a triple room on the 1st floor, and this time we had a triple room on the 3rd floor—the view was wonderful. We were looking forward to the pool, but unfortunately the weather didn’t cooperate. Instead, we thoroughly enjoyed the hot springs, stone sauna, massage chairs, and karaoke. Thank you as well for the birthday message for my cousin during our meal. After dinner, we soaked in the hot springs, sang karaoke to work up an appetite again, and enjoyed the late-night soba—it was delicious. The breakfast ikura rice bowl (all-you-can-top) that I love was also excellent. This is a resort hotel that can be enjoyed by girls’ trips, families, or couples alike. I’m happy to have such a wonderful resort hotel here in Kanagawa Prefecture. We’ll be back again.

We had another wonderful stay. No matter which Fufu Accommodation we visit, we are always delighted by the consistently heartfelt hospitality and the truly careful, delicious cuisine. At Fufu Hakone this time as well, we were soothed by the warm welcome from all the staff and were able to enjoy a relaxing, luxurious time. An Accommodation that makes you want to come back—Fufu is still number one for me. This time, we also made use of a wonderful IKYU benefit, which made our stay even more enjoyable. I am truly grateful for this special opportunity. We will do our best in everyday life and look forward to coming back to Fufu again. Thank you very much.

The facilities and rooms were clean and spacious, and it was wonderful to be able to enjoy seven private baths free of charge. The buffet meals were also delicious. The staff were polite and kind as well.\nI believe this is common across Kyoritsu Resort properties, but the hospitality was exceptional—from welcome drinks to complimentary ice cream after bathing, free probiotic drinks in the morning, and even late-night soba.\nHowever, it rained that day, and since the parking lot was a bit far away, it was slightly inconvenient.

Our main purpose for this trip was to visit Odawara Castle. Although we booked at the last minute, the location was excellent, the room was very clean, and the breakfast had a great variety of options and was delicious. We would love to stay here again!

Thank you very much for taking care of us at Kamiyamada Hotel! The bathing facilities were wonderful—starting from the entrance to the large public bath, there was plenty of hinoki cypress, and it paired perfectly with the soothing scent of sulfur. The washing area was neatly divided into sections of just the right size and felt very clean, and we were also satisfied with the free-flowing hot spring water. In the open-air bath, the temperature was just right; it warmed us through to the core and left our skin silky smooth. The water quality was excellent, and with its charming atmosphere, it was a calm and relaxing space. We would love to come back again.

I regularly visit hotel lounges, and my wife said it was the first time she wanted to come back again. The meals were delicious, and they even made cocktails for us—everything was taken care of. At the nightcap, I was surprised they served motsunabe hot pot. It’s rare to get something that substantial at a nightcap, and it was excellent. The hospitality was outstanding as well. The staff spoke to us with just the right sense of distance, which felt very comfortable. The fitness center is open 24 hours, so I used it many times. One thing to note: the B3 parking lot is a mechanical parking system, which I’m not used to. I almost opened the trunk and hit something by mistake, so I’ll be more careful next time.

We reserved the Luxury D-type Room as a couple. We love traveling and visit great Accommodations all over Japan, and from the moment we arrived by car until we were seen off, we had a truly wonderful stay. First of all, the Accommodation was spotless. The staff’s greetings were excellent. Mainly during meals, international staff assisted us and did their best to explain each dish using challenging Japanese. The Room was also very clean—we were thrilled! Unfortunately it was cloudy, but even so, the view from the open-air bath was amazing. Including the large public bath and private baths, I can’t even count how many times we soaked in the baths... The dinner and breakfast were both delicious—we were completely full. Thank you for such a comfortable time. We would love to visit again.

We were completely satisfied with both the facilities and the meals! On top of the mountain, we noticed a smoky aroma—it turned out to be a campfire. We toasted marshmallows, and inside there was complimentary champagne service. The French cuisine was delicious, and we really enjoyed the wine. We were especially impressed by how tender the main beef dish was. The room was very clean, spacious, and comfortable. One small thing: it would be nice to have power outlets near the bed, and I also wished the mirror area were a bit brighter for easier use. Overall, we were very satisfied and would love to stay again.

Since my injury, we’ve been celebrating our birthdays here in a Room with an open-air bath. I love Onsen, but I was afraid to use large baths and had given up. Then, as a birthday gift for my husband, we came here, and using the bath in our Room helped me regain my confidence—so it has become our regular Accommodation ever since. It’s wonderful.