Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 137Page Number

We stayed as two couples (my parents and us), making a Reservation for two Rooms for four people, and they kindly arranged adjoining Rooms for us. The lounge service was available for a long time, so after the bath we relaxed for over an hour enjoying beer, honey, and more. The calm atmosphere makes it enjoyable even if you’re traveling alone. The large public bath was not crowded, so we could take our time in the open-air bath as well. Since the baths switch between men and women the next day, we were able to enjoy both comfortably. Meals were served in a semi-private setting, and all staff were very courteous. When we were looking for something we had misplaced, they helped us kindly; we found it later, but their thoughtful support really stood out. We were completely satisfied with everything, and my parents said they would like to go again—so I’m glad I brought them. I’d love to visit again in a different season.

The unit bath was a bit dated, but I had a comfortable stay. I had plans in Ginza the following week, so I booked another Hotel in the same group with confidence.

Thank you very much.

I stayed here for a live show in Sendai. It’s close to the station, the staff were friendly, the Room was clean, and breakfast was free with a great selection. I’ll definitely stay again. Thank you!

I stayed here on a business trip to Tokyo. From check-in onward, the staff were very courteous, and the view from my Room was great, allowing me to relax and enjoy my stay. Thank you as well for kindly answering my questions about how to get to the station and the breakfast venue.

From check-in onward, there were various services offered throughout the day, and it was my first time staying at a Hotel with such extensive services. My cousin, who stayed with me, was also very pleased. I was happy with the wide variety and delicious taste of the breakfast as well. However, it was inconvenient that there was no phone in the Room, so I had to use my own phone to call the front desk for questions or confirmations.

It was convenient to take the JR train from New Chitose Airport to Otaru, and from the station you can walk there through the covered arcade. The canal is also within easy walking distance, and the former Bank of Japan Otaru Branch is nearby as well—great location. The Room was simple, and amenities such as hair ties were provided in the Room. However, the vanity area in the Room had a slight musty smell. The soup curry at breakfast was excellent. You can make your own Eggs Benedict, which our child really enjoyed. The vegetable salad was fresh, and the fruit—especially blueberries and plums—was very tasty. Since it was during summer vacation, there was a line for breakfast, so it’s best to go as early as possible. The night parfait on the 11th floor had a great atmosphere and looked adorable—we loved it—but it wasn’t clear whether certain time slots or a Reservation were required. It seems to be only for one hour starting at 8:00 PM, and making a Reservation is recommended.

Thanks to the excellent location and kind staff, we had a comfortable stay. The Facility was well equipped, and the curry was very delicious. Although the Room felt a bit small, our overall satisfaction was so high that it didn’t bother us at all, and it became a wonderful memory.

The Room and bathroom were clean, and I was able to relax comfortably. Checkout is at 11:00, and there was a coffee machine in the Room, so I was happy to enjoy my morning coffee at my own pace. However, I’m not sure if it was cleaning after checkout or other guests, but the noise from around 8:00 a.m. woke me up. It’s conveniently located near Kawasaki Station and convenience stores, so I’d like to stay again if I have another chance to visit Kawasaki.

- The bath was large and very satisfying. - The entrance was a little hard to find. - There were many international travelers.

This time, I stayed in a Japanese-style Room. The view from the Room was great, and I was able to relax—I was extremely satisfied. I used it for a business trip this time, but next time I’d like to stay here again for a family trip. The bath and sauna were both clean and relaxing, and the breakfast was delicious!

We stayed here for two consecutive years for snorkeling in Nishi-Izu. During the summer vacation period, we really appreciated the festival-style activities and fireworks, as well as toy rentals and the kind way the staff spoke to our child. There was also a baby bath at the Onsen, so we were able to go to the large public bath with our one-year-old. The only thing we noticed was that the air conditioning in the dining area was a bit too strong both at breakfast and dinner, and it felt cold. The Room was also kept very clean, and it’s an excellent Accommodation for the price—we’d love to visit again next year.

The Room was spacious and well equipped with amenities—truly a first-class Hotel. Breakfast was plentiful and very satisfying. Perks included complimentary drinks in the refrigerator and access to the lounge. Late check-out was extended from 11:00 to 12:00, so we were able to relax and take our time. We would definitely stay again. Thank you for your hospitality.

I booked this Hotel after researching various options because I was visiting an acquaintance in Toyohashi, and it said there was a large public bath available on a time schedule for men and women. However, on weekdays it was for men only, which was a bit disappointing. I was happy to have complimentary shaved ice, drinks, and alcohol. Near the Hotel there was a Toyohashi specialty—miso dengaku tofu shop—which was delicious. The Hotel staff were kind and helpful. Thank you very much.

The location was great, and the bed was large and very comfortable. The complimentary breakfast had a good variety of options and was very satisfying. I would like to stay here again.

Close to the station and very convenient. The Room was clean and well-prepared, making it very reasonable for the price. This time, I had an early departure, so I couldn't enjoy the breakfast at leisure despite the variety available, which was unfortunate. Next time, I plan to have a schedule that allows for a relaxed morning.

We stayed in a detached annex. The website said “indoor bath type,” and there were no photos, so we expected a regular bath—but it pleasantly exceeded our expectations. I really think you should post photos of that bath on the website! We originally planned to use the open-air bath, but ended up using the in-room bath the whole time (lol). Also, I believe it was fully booked, yet while we were in our Room we couldn’t hear any voices or noise from other guests at all. You can definitely feel its age, but as a Ryokan it had everything we were looking for. Both dinner and breakfast were delicious and very generous in portion size. In particular, I made a Reservation for the half steamed chicken at dinner and it was quite an experience (in a good way). From the website photos I (wrongly) imagined a bone-in thigh, but it truly was “half.” It was very tasty, but you’ll need to save room in your stomach (especially women). When we asked, they even prepared the leftover steamed chicken so we could eat it in our Room! All staff members were wonderful—everyone was pleasant and welcoming. This quiet mountain Ryokan fulfilled everything I wanted: simply enjoying the Onsen and great food. Thank you very much.

The entire Accommodation feels spacious throughout. The Room is also large, making it a place where you can truly relax—almost too comfortable for just one night. Even without any plans, simply unwinding in the Room makes staying here feel worthwhile.

Although check-in is set for later, I was able to leave my luggage with no problem. I relaxed with some tea at the café in front of the front desk, went sightseeing, then came back to check in. I had made a Reservation for a single Room, but they kindly upgraded me to a slightly larger Room, and thanks to that I had a comfortable two-night stay. The free-flowing Onsen soothed my body, and breakfast offered a good variety; there were also some menu changes from the first day, so I enjoyed it. It was my first time visiting Beppu to attend an event, and I would love to stay again if I have the chance.

Japanese-style double Room with breakfast and dinner included. I also requested a pick-up from Yamagata Station. On the way back, I took the bus to Yamagata Station from the Zao Onsen Bus Terminal, just a few minutes’ walk away. I arrived early, but was able to leave my luggage and explore freely. The staff member who assisted me felt unexpectedly curt, which seemed different from the Reviews. The person who showed me to my Room also didn’t seem to notice a fairly large dead insect right by the door when it was opened. That was disappointing. I was very satisfied with the Room, meals, and baths. The entire building is covered with tatami mats and you take off your shoes, which feels great, and everything was well maintained. All staff were pleasant in both their service and greetings. Since the baths switch between men and women, you can use both areas; I enjoyed the warm feel of wood and traditional atmosphere. Some Reviews said it was small, but as a woman I didn’t find it cramped since there weren’t too many people using it at once. Both dinner and breakfast were delicious—I finished everything. The Yamagata beef shabu-shabu was truly excellent. There is a portable air conditioner in the Room (I think), but because its duct runs out through the window, the top of the window doesn’t close completely tight; I couldn’t help noticing that gap. I saw a similar setup in the lounge as well, so I assumed it’s installed as a measure against summer heat. There is no elevator—only stairs—which I actually liked very much. Around this time of year we could hear spring cicadas (maybe), which was soothing. From the entrance you can see a gentle slope leading down to the main road, along with steam rising from the Onsen—an impressive location. It’s a small but comfortable Accommodation with a warm atmosphere—thank you very much.