ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 129หน้า

I always stay at Kiraku when I’m on a business trip to Yamaguchi. The experienced woman at the front desk always greets guests with a warm smile and friendly service, and she even said, “It’s been a while,” which made my stay even more comfortable. I look forward to staying again.

I chose this Accommodation because it seemed to have a great view from the Room, and with the good weather it was even more wonderful than I imagined. The meals were truly delicious! All of the staff were very pleasant, and one staff member was from overseas but explained everything carefully, which I really appreciated. Visiting Aso has become a very special memory for me. Thank you very much.

Conveniently located near Tokoname Station, and close to the Pottery Footpath for sightseeing. Pros 1. The beds are spacious! A twin Room with two beds (one single and one double). 2. The bath is large and clean! It was almost private, so I could relax. 3. Free ice cream after the bath service and lots of manga. There were many titles I wanted to read if I had more time. 4. They stored my luggage before check-in. Cons 1. The Hotel name isn’t displayed near the entrance (it’s faded and hard to read). 2. It was hard to figure out how to turn on the Room lights. It would help to have clear instructions on the table or somewhere visible. 3. I was looking forward to the massage chairs after the bath, but they were out of order. 4. Since the elevator goes up to the rooftop, I went up hoping to see the stars, but it was locked and I couldn’t go out. Overall, it’s a Hotel I can recommend.

It was a typical Business Hotel, but the breakfast buffet was satisfying, and I felt it offered excellent value for money.

We decided to celebrate our wedding anniversary with crab, so we made a Reservation at the last minute. When we arrived, the proprietress welcomed us with a warm smile, and after check-in at the front desk, she kindly showed us to our Room. The building itself has a sense of history, and there are stairs and steps throughout, so it may be a bit challenging for guests with mobility issues. The Room isn’t large, but it was spotless, and thoughtful touches—like a heated carpet laid over the tatami—made it feel especially comfortable. After changing into yukata, we headed straight to the Onsen. We started with the large public bath only; even the baskets in the changing area were lovely and lifted our spirits. Once inside, we were impressed by the very high ceiling and stylish design—stained-glass doors and an elegant layout that created a wonderfully open atmosphere. Then came dinner—the highlight we’d been looking forward to. First was a refreshing sudachi aperitif that was delicious. The sashimi starter featured sweet shrimp that were wonderfully plump, and the firefly squid dressed with vinegared miso was surprisingly tender—the gentle flavor of the miso dressing was perfect. I’m not enough of a crab connoisseur to confidently tell all the differences (like tagged crab), but since it was a special occasion, we chose a Plan that included Taiza crab sashimi—and it had an incredible melt-in-your-mouth sweetness... We could enjoy it not only with crab vinegar but also with sudachi or salt—truly outstanding! That alone almost would have satisfied us—but this is where things really began: fragrant grilled crab; a rich yet clean-tasting Taiza crab miso soup; then crab hot pot followed by rice porridge; dessert of crab ice cream; and even chocolate mousse to celebrate our anniversary. It’s frustrating that all I can say is “delicious,” because everything really was. After dinner, we relaxed in the private bath we had reserved without worrying about anyone else around us, changed into pajamas (a very welcome touch!), and drifted off completely satisfied... The next morning we visited the bath with an open-air tub. This outdoor bath also had an ocean view and felt wonderful—we soaked slowly and enjoyed every moment. Breakfast was classic Japanese style—simple but delicious... It was my first time trying heshiko, and it was so good that I even used the discount voucher on our way out to buy some. They saw us off with warm smiles until the very end, making this an incredibly satisfying wedding anniversary trip. Thank you very much!

Although it is a small Hotel, the staff were kind. The amenities were plentiful, and the welcome drink (alcohol) was a nice touch. It was disappointing that dinner was not available, but breakfast offered a wide variety of delicious dishes. The staff were also very helpful, explaining how to enjoy the food and letting us know when items were freshly cooked, which made for a pleasant start to the day.

It was conveniently located with easy access from Kamata, and the room was very clean and well maintained. The large public bath isn’t very big, but it wasn’t crowded, so it was comfortable. We could hear singing from a nearby karaoke place or snack bar, which was a bit noisy. Perhaps due to the neighborhood, it was noisy at night.

About a 5-minute walk from the station, and there was a city facility along the way, so we could cool off as we walked. The hospitality was excellent, including welcome drinks and bath salts. Next to the elevator, there is a posted list of nearby restaurants with votes from guests. It was very helpful since it was our first time in Uwajima. At first I wondered about breakfast being a bento box, but the fish was delicious. I would love to stay again.

Wonderful. To enjoy such delicious dinner and breakfast at this Accommodation rate made us incredibly happy! On top of that, there was a surprise stay perk, and our whole family was thrilled again! By the way, the perks were worth over 3,000 yen. We’ll work hard so we can visit again next year!

I stayed here on a girls’ trip. This is an Accommodation I’d admired for a long time ever since I saw it on YouTube. Before check-in, I stopped by to confirm the location and told them, “This is my dream Accommodation.” After sightseeing, when I checked in, they said, “A Room has become available, so we’ve moved you to that one.” In fact, I had reserved a “special conditions” Room. They added, “Because you said you’ve been admiring our Accommodation.” At that moment, my excitement went through the roof. The meals were also more of a simple set-meal Plan, but the portions were more than enough. Having both dinner and breakfast served in the Room was great too—I could chat freely with my friend without worrying about anyone else. Next time, I’d like to visit alone and spend as much time as I want just relaxing.

I stayed in the new wing, and the Room was clean and comfortable with a spacious desk. The staff were also very kind. The bath facilities are new as well, and the water is silky—truly feels like an Onsen. The sauna wasn’t too hot, and the cold bath wasn’t too cold, so it felt gentle on the body. It was very relaxing. Sauna mats were also provided. However, there is no trash bin inside the bathing area for disposing of used amenity items such as body towels or facial wash packets, so everyone had to return to the changing room trash bin while still wet. I would appreciate it if a small trash bin could be placed next to the shampoo area or near where sauna mats are returned. There were also manga and massage chairs in a space near the lobby, which helped me relax even more after bathing.

I can relax at a leisurely pace and enjoy delicious food, so I visit almost every year. This time, I came with a group of seven, including first-time guests. Everyone enjoyed the peaceful scenery of the white birch trees and Lake Megami along with the wonderful cuisine. We were all very satisfied, and everyone said they would like to come again next year.

I chose this Hotel mainly for its convenient location, and the front desk staff were courteous and the Room was clean, so I had a very pleasant stay. I would like to use it again when I have the chance. Thank you very much.

It’s very easy to use, and the thoughtful updates clearly reflect guest feedback, making it truly comfortable. I’d love to stay again.

The main building's bath was spacious, and the annex's open-air baths were also large and numerous, which was amazing. I felt very relaxed. The meals were a luxurious buffet featuring plenty of local specialties, which left me completely satisfied. I would love to visit again if I have the chance.

We stayed here as a family of four—my husband, my mother, my son, and me. There is a supermarket called Himawari Market nearby, as well as a bakery called TRIFFLE, so we had no trouble at all even without meals included at the Accommodation. The bed sheets were soft and comfortable, and we really enjoyed staying in this log cabin with its clean wooden scent! Thank you very much. We would love to stay again!

I stayed here during a typhoon due to work and other commitments. I am truly grateful for the staff’s thoughtful care. The Room was spacious, and I enjoyed using the washer and dryer; the bathroom was also clean, and I had a great time. The meals were delicious. The drinks were delicious as well. I was able to enjoy the atmosphere of Yokosuka, and thanks to the staff’s smiles and considerate support, I felt very at ease throughout my stay. I often stay in Tokyo for work, but compared with overpriced Hotels that feel superficial, this Accommodation offered excellent service, which made me very happy. I’m also grateful for the thoughtful attention from the staff at the drink counter. I will visit again. Thank you very much.

Despite the cold weather, they came out to greet us, and their service was kind and attentive. The portion sizes were just right. At checkout, we also received a discount voucher for our next visit, so we would like to stay again.

Despite my sudden late-night stay, you kindly checked me in. Thank you so much...! It was a single room, and the bed was quite fluffy. Breakfast mainly featured Chinese congee, and there were also rice dishes. I had the seafood congee, and it was very delicious! However, since the lobby is on the second floor, you might be a little confused when entering. I was too... Also, because it was late at night, I entered from the elevator-only entrance rather than the main entrance. USB adapters can be borrowed from the front desk counter.

This was my second stay this year, and I visited with my mother. My mother is nearing her 88th birthday, but she still has a great appetite and finished everything, even having seconds from the rice tub. I visited long ago with my mother and grandmother as well, so I feel truly happy to have an Accommodation we can return to across three generations—my grandmother, my mother, and me. Unfortunately it rained this time, but thanks to that the signature stones and garden trees were gently wet, letting us enjoy a different kind of beautiful scenery than usual. Thank you again for your warm hospitality. I look forward to visiting again.