ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 128หน้า

I’ve stayed here many times. This time, three adults stayed, and the Room was spacious and very clean. I’m somewhat sensitive to smells, but I was able to use the pillows and towels without any concern. The towels were pure white, fluffy, and felt great. The amenities were also much higher quality than at other Hotels I’ve stayed at recently, which made me very happy. My favorite thing about this Hotel is the breakfast buffet. I look forward to it every time, and compared with my stay in spring, there was an even wider selection of delicious Akita specialties this time—I’m disappointed I couldn’t try everything. The hospitality of the person who makes the rice balls is wonderful every time, and it always moves me. I’m planning to stay again next month, so I’m really looking forward to it.

I stayed here for business, and the location was extremely convenient—close to the station with many restaurants nearby. The room was neat and clean, making my stay very comfortable. The front desk staff were very kind and left a great impression. If I visit Matsumoto again, I would definitely like to stay here. Thank you very much.

This time I booked a No Meals Included plan, so I can’t comment on the food, but the service (front desk and parking staff) was excellent and made my stay very pleasant. The Facility was also very well maintained for the price, and I was satisfied. There is a large public bath as well, which was perfect for me since I’m not a fan of unit baths. The location and adjacent parking were convenient too, and when I visit Toyama again, this Hotel will be the first one I look up.

Thank you very much for everything. A 5-year-old, a 35-year-old, and a 65-year-old—each of us was able to spend a comfortable stay. The bath was wonderful. The water was soft and the temperature was just right, and it helped us relax and recover from our fatigue. The nearby seafood izakaya you recommended was truly delicious. Thank you again for your hospitality.

We stayed for one night to celebrate my girlfriend’s birthday. The room was clean and spacious, the amenities were more than sufficient, the bath was spotless with a great view, the staff were courteous, and the food was amazing—there’s no end to what I could praise. We didn’t specifically mention that it was her birthday beforehand, but when we filled in our names and dates of birth on the day, they noticed and gave us a handwritten birthday card during dinner. That surprise meant so much to us. If I had one small concern: at dinner, we informed them of a dairy allergy and they kindly accommodated it. However, since the course included items like grilled spiny lobster and cake, I would have felt even more at ease if they had added a brief note such as “no butter used” or “made with soy milk” for those dishes. That said, both of us were truly impressed—we had an incredibly satisfying trip overall.

Everything was excellent. The Room even had a massage chair. The bathroom was separate from the toilet and very spacious. Bicycle rentals were also available. I can’t believe it at this price. I’d love to stay again!

Thank you for hosting us for two nights during our summer vacation. It was a wonderful Room with a great view of Sakurajima right in front of us. All the staff were courteous and professional, and we had a very pleasant stay. We would love to stay with you again next time. Thank you very much.

The Hotel is located due east of Lake Suwa. The main building has windows facing north and south, while the annex (Palace Wing) has windows facing east and west. Summer fireworks go up due north of the Hotel. If you are coming for the fireworks, it seems best to book a Room on the north side of the main building; if you want lake views and sunsets, a west-facing Room in the annex is recommended. (The “Floor Plan” on the Hotel’s official website is easy to understand.) Enter from the south side of the Hotel and head east into the large parking lot in front of the Hotel (south side). Leave your luggage with a bell person and park in an available space. Check in at reception. Your luggage will be taken to your Room on a cart. The Room is clean, stylish, bright, comfortable, and recently renovated. Along the large north-facing window there is a long counter and chairs. To the left you can see Lake Suwa; to the right, beyond the Japanese Red Cross hospital building, you can view Suwa town and the northern mountains. The night view is also beautiful. There is no view from the unit bath. At showtime, lights in buildings around town dim, and fireworks rise due north for about 10 minutes. There seems to be music as well, but it cannot be heard from inside the Room. The private bath “Anzu” is a scenic bath with a large window opening to the north. The private open-air bath “Karin” faces west but is screened by fencing for privacy. Both are spacious enough, have two washing stations each, and are clean. The Chinese cuisine is refined yet easy to enjoy. Most tables are families so it stays quiet, though there may occasionally be groups drinking loudly. The breakfast buffet is also excellent. There is a long counter on the west side where you can dine facing the lake as well (first come, first served). Breakfast hours are set generously long, and estimated busy times are posted as guidance. This Review rating reflects my personal impression assuming “3” means fair value for money at this price point.

I stayed here for a trip departing from Narita Airport. The Facility isn’t brand-new, but it’s more than sufficient for the price. The bath was spacious, so I could soak and relieve my fatigue. Amenities, including bath salts, are selected from in front of the front desk. There was a wide variety of tea, and options like honey tea were delicious. Buses to Narita Airport ran every hour starting in the 6 a.m. hour, so I took the first one and had plenty of time. When I wasn’t sure which departure time to choose, the front desk staff kindly said, “If it were me, I’d choose an earlier time,” which made me very happy.

We stayed here to celebrate my mother’s birthday. The meals were truly delicious, and I was especially happy to see my mother—who usually eats lightly—enjoy so much. Even while you were busy serving, you were very attentive, and when we shared how impressed we were with the dishes, you kindly explained the ideas and techniques behind them. It made for a wonderful time. We felt refreshed by the pleasant Onsen and your thoughtful hospitality. My mother is already excited to come back next time with her friends. I would also love to visit again in a different season. Thank you very much.

Thanks to the excellent location and kind staff, we had a comfortable stay. The Facility was well equipped, and the curry was very delicious. Although the Room felt a bit small, our overall satisfaction was so high that it didn’t bother us at all, and it became a wonderful memory.

So spacious for a Hotel right in front of the station! It was so affordable that I wondered if it was too good to be true, but the Review ratings were high so I made a Reservation—and it really was great. Bath salts and amenities were well stocked. I didn’t use the restaurant, but it was very lively, so I figured the food must be good. There’s also a convenience store nearby. The parking lot was full so I couldn’t use it, but there’s a paid parking lot right across the street, so it wasn’t a problem. I think it’s a very good Hotel!

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

I was able to enjoy my stay again this time with no complaints. Some people may have different opinions, but I was personally satisfied.

The location and access from the parking lot were excellent. The restaurant and front desk staff were also very pleasant and helpful. I would like to stay here again the next time I visit the Toyama area.

I realized the day before our stay that I had mistakenly made a Reservation for a smoking Room, and when I called, you kindly changed it to a non-smoking Room—thank you very much. Our trip could have been ruined otherwise. Also, as a pleasant surprise, we found out at the restaurant that alcohol was included with the meal. I wish this had been stated on the booking site. The children said there were not many soft drink options. The Facility itself is old, but the service was great and everyone left satisfied. The price is reasonable, so we would like to stay again.

Our first all-inclusive stay. We set off with high expectations for in-room dining and a private open-air bath in the Room! We’ve stayed at many Ryokan, but Umi no Hana, an Accommodation that feels like traveling through time, was truly outstanding in every way—Room, baths, meals, and service (many of the staff are from overseas, and their hospitality is excellent). We definitely want to stay again! Thank you so much to everyone at the Accommodation.

I stayed in Nakatsugawa the night before to attend the Kashimo Meijiza Classic Concert the next day. I arrived earlier than expected, but they kindly showed me to my Room early—much appreciated! Inside the building, you take off your shoes, which caught me off guard at first, but I had brought indoor slippers so I was able to stay comfortable. The cafe space has high ceilings and feels clean and uncluttered. Overall it doesn’t have a particularly relaxing atmosphere, but it’s comfortable as a place to stay. You can take a walk nearby, and there are plenty of restaurants around, so it was easy and pleasant to spend time there.

We stayed with 10 family members across three generations to celebrate my father’s 70th birthday. At check-in, we were given a number ticket and had to wait a bit, perhaps because there weren’t enough staff. However, drinks were free-flowing, and the lobby was lovely, so we didn’t mind waiting. We stayed in the renovated main building. The room was clean, spacious, and comfortable. There was one mishap—the bathroom door wouldn’t close—but staff came right away and fixed it so it would close (though it still made some noise). We booked a kaiseki dinner plan and went to the dining venue, but we couldn’t find the reception desk and there were no staff around, so we sat at the table number written on paper. Even after waiting for a while, no one came. When we spoke to a trainee staff member, they came to take our drink order. After that, an experienced staff member in charge of our table came over. Since I had noted in our reservation that this was for my father’s 70th birthday celebration, they brought a red celebratory vest (chanchanko). On top of that, they surprised us with an extra celebratory dish “from the kitchen” and even a gift from the hotel—my father was truly delighted. As expected from Hyakumangoku Hotel. We chose this hotel because we stayed here as a family about 25 years ago and remembered it well—my father said he wanted to stay here again. After the renovation made everything even nicer, being able to return together with more grandchildren than before felt very special. It became a wonderful trip to remember. Thank you very much!

A very spacious Room was prepared for us. The coastal view from the Room was wonderful, and the meals were also very delicious. However, there were several large stains on the carpet, which was a bit disappointing.