Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 128Page Number

The meals at the restaurant “Kado” were delicious, and we really enjoyed them. It was also very helpful that we could request both the morning and evening newspapers. They deliver them early, too—especially the morning paper, which is great since we like to read it carefully from early in the morning. These days, many Hotels no longer offer newspapers, so this service is truly valuable. We sometimes choose where to stay for that reason alone. Thank you as always for your kind hospitality.

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

It’s right across the road from Matsue Station, but you have to use an underground passage, which can be a bit inconvenient if you have luggage. The Hotel is clean, and amenities (including water) are available in the lobby for you to take what you need. The dinner and breakfast are buffet-style; the selection is neither too large nor too small, and felt just right. There are many dessert options, but I wished there were a bit more creativity—fewer choices with higher quality would be better.

It was rainy on the day we arrived, so we couldn’t use the open-air bath we had been looking forward to, which was a bit disappointing. The next morning, I went to the open-air bath first thing at 6:00 and enjoyed it. With the indoor bath on B1 and the open-air bath on the 9th floor, it felt a little inconvenient to use.

This was our family’s first trip to Sendai. It was also our first time staying here, and it had a charm that felt different from international hotel chains. The staff were extremely courteous, which made us feel at ease throughout our stay. Our child is no longer an infant, but we were impressed that the baby food service was properly divided into stages. If I come to Sendai again for work, I would like to stay here again.

I had stayed at the Richmond Hotel Kyoto several times and had a great experience, so I chose this Hotel when looking for Accommodation in Himeji. The Room was a comfortable size, the coffee was delicious, and although I didn’t have breakfast, it looked very appealing. This is a Hotel I would like to stay at again.

We stayed for one night with three people. In addition to the three beds, there was a table and chairs, and we were able to open two suitcases on the floor. It was also nice that the toilet and washbasin area were separate. The hair dryer in the Room was a Dyson. Unfortunately, the springs in the extra sofa bed were so painful even just sitting on it that it was hard to sleep. Also, one of the chairs was wobbly and unusable. If the sofa bed and chair are replaced, it would be perfect. My family said that when the public bath is crowded, the changing area is small and difficult to use. I used it comfortably when it wasn’t busy. It would be nice if we could check how crowded it is from the Room.

Thank you very much for your kind support again. The next time I stay in Hakata, I will definitely book with you again. Thank you.

We stayed here with our family to celebrate my birthday and his. The Room was spacious, and everything—the toilet, bath, and beds—was exceptionally clean. The open-air bath was also at a perfect temperature, and it was clear it had been well maintained. We ordered the BBQ dinner and breakfast! The Awaji beef was top quality—tender and absolutely delicious. All the other dishes provided were stylish as well, and everything paired perfectly with wine. I wondered if it would be enough… but it was more than enough—we couldn’t even finish it all! I debated choosing No Meals Included and bringing our own ingredients, but I’m really glad we ordered the meals. If I had to mention one thing… there weren’t quite enough dishes. In the morning, we planned to enjoy Sora Villa’s special sandwiches with coffee and onion soup, but there were only four mugs available—so I thought it would have been nice to have bowls for soup. In the morning too, we soaked in the open-air bath while listening to the waves rolling in at sunrise, then relaxed on the terrace with drinks and conversation. We were able to spend a truly relaxing and elegant time. Next time, we’d like to bring our dog as well—and visit again together.

I stayed here for a baseball game. It’s a bit far from the stadium, but I always choose the Hatchobori area because I plan to go bar-hopping. Having a separate bath and toilet was really appreciated after being out in the heat. There wasn’t any tea in the Room—maybe it was included with the amenities given at check-in? I’d like tea and coffee to be stocked in the Room.

A reliably solid Route Inn.\nWith a spacious public bath, I often stay here when traveling. No complaints except that the bath was a bit hot.

We stayed for a Multiple Night Stay on August 9 and 10. Both dinner and breakfast were delicious with just the right portions. The peaceful riverside view from our Room was so relaxing that we spent a long time enjoying it with our dog. The in-room Onsen bath was also spacious and very comfortable. The Room amenities were well equipped, so we could relax without any stress during our Multiple Night Stay. Most of the staff were from overseas, but their service was excellent, and their dedicated hospitality was truly outstanding.

It had been a while since my last stay, but once again I thoroughly enjoyed the spectacular views, delicious meals, and the silky-smooth Onsen water. While some parts of the Facility felt a bit dated, the hospitality more than made up for it. Next time, I hope to visit in winter to enjoy crab.

Conveniently located near the Kamitori Shopping Arcade and the tram stop, with great value for money. The sauna and large public bath are also very comfortable. Compared to the Sakuramachi area it’s a bit quieter, but around Kamitori there are vintage clothing shops and stylish stores tucked away in small side streets, giving it a Shimokitazawa-like vibe that’s fun to explore. Parking isn’t an issue either, as there’s a nearby affiliated large multi-story parking garage. However, if you take your car in and out, you can no longer use the parking validation ticket.

If you’re looking for a quiet Hotel where you can sleep well, JR Inn is the one. The lockers for storing luggage before and after your stay are located right near the entrance, which is helpful because you don’t have to go through the lobby. It’s also great that the Room has a bathtub where you can soak and relax. It’s nice that the amenities include bath salts, and I especially appreciate that the skincare products are Sekkisei. Having a trouser press permanently in the Room is also a plus. There’s a wide selection of pillows to choose from, and with an upgraded Simmons bed, I slept very well. Breakfast may be light, but it’s impressive: different breads each day, three kinds of soup, hygienic single-serve cups of potato salad, individually wrapped Hokkaido Camembert cheese, and even yogurt and milk pudding for dessert. Perhaps because it’s a light meal service, the breakfast area is quiet too, which feels relaxing. However, I noticed a yellow stain on the pillow I chose. I’d also like the refrigerator to be pre-chilled.

The bath was a natural Onsen, and it felt wonderful! However, the shower pressure was very weak, which was disappointing. The building is fully covered with tatami mats, which was great and dog-friendly. Overall, it feels a bit old, with steep stairs and a small toilet... But it was well cleaned and acceptable. The meals were served in the Room, so we could relax even with our dog. Everything was very luxurious and delicious!

Considering the price, we were satisfied with both the Room and the meals. The breakfast in particular was excellent.

We were very satisfied with every aspect of our stay, including the meals, the bath, and the staff’s service. The meals offered a wide variety of dishes and were delicious—we were truly pleased. The bath allowed us to enjoy the excellent water quality unique to an Onsen, and we had a relaxing, soothing time. All staff members were courteous, making our stay comfortable. We would definitely like to stay again if we have the opportunity.

Brand-new and truly flawless. The staff were courteous, and I was very satisfied with the complimentary breakfast. The bathroom was spacious. The building is well constructed, so it was quiet and I slept well. Even though there was a noisy festival outside. It felt like a completely different Hotel from the previous Alm.

I chose this Business Hotel because I wanted to stay out drinking late in the city. It was clean, and breakfast was included, so I felt it was more than adequate as a Business Hotel.