รีวิวและความประทับใจจากผู้เข้าพักที่ Riga Place Kyoto Shijo Karasuma

(เกียวโต/เดินประมาณ 2 นาทีจากทางออก 6 ของสถานีรถไฟใต้ดินชิโจ (Shijo)) [ทั้งหมด 92 ห้อง]
คะแนนรวม
3.64
(33)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.61
  • สิ่งอำนวยความสะดวก
    3.58
  • การบริการลูกค้า
    3.79
  • อาหาร
    4.57
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.06
  • ความพึงพอใจ
    3.58
  • 2.20
    ごばば

    A bit disappointing.

    I stay at this affordable Hotel for medical appointments. I have always used it without any issues, but this time I was disappointed. After checking in and entering the Room, there was an empty plastic bottle on the floor. The bathtub was full of trash, and the showerhead was covered in black mold (around the spray holes and around the pipe). Had it not been used for a long time? I felt sorry that this reflected on the RIHGA name.

  • 5.00
    念念さん

    My return stay was comfortable.

    I stayed here on a business trip. This was my second stay, and it was very comfortable. The location is excellent, close to the subway, Hankyu line, and bus stops, and right in the city center, making it easy to get to work the next morning. The bed is spacious, so I could relax well. Both the Room and bathroom are clean. Last time, breakfast was very delicious, so I chose a plan with breakfast again this time. The handmade rice balls are amazing. A hearty meal helps me start the day feeling energized. The staff at both the front desk and dining area provide great service, which makes me feel at ease. I would like to stay here again.

  • 4.83
    念念さん

    Very satisfied.

    Although I stayed for a business trip rather than leisure, the front desk staff were very helpful, and the Room was clean and comfortable. The location is great, making it easy to go out for meals or shopping, and it was also convenient to have a subway station nearby. I chose the plan with breakfast included. I could select the fillings for handmade onigiri, and they were very delicious. I chose Japanese side dishes as well; Nishiri pickles and obanzai were excellent, and I was able to enjoy a satisfying meal to start a long day. Just one point: the Room air conditioner blew cold air, but the vent seemed to be broken, so I rated “Facility & Amenities” as 4. I would like to stay again if I have another opportunity.

  • 4.00
    やどよやく

    A clean and comfortable stay

    I was a bit ambitious and went to both Minamiza Theatre and Osaka Shochikuza Theatre, and the location was very convenient with easy access to both. Also, as it seems to be a new Hotel, the unit bath is compact but kept very clean, so I had a comfortable stay. I have two requests. First, regarding bed making: because the duvet was tucked in deeply at the foot of the bed, it didn’t reach my shoulders unless I slid quite far down under it. You could say it was neatly made, but compared with other hotels the difference is significant. Second is the access guidance to the Hotel: you recommend Exit 6 from the nearest station, but there is no elevator there, which makes it difficult for guests with large or heavy luggage. I think it would have been helpful to add that Exit 4 has an elevator.

  • 3.83
    ころここりん

    The breakfast rice balls are delicious!

    I made a Reservation because I was drawn to the breakfast onigiri. They were delicious as expected, and the hojicha tea bags in the breakfast area were also excellent. The bread looked great too, and the coffee from the machine next to the front desk was good. The Room was compact and quiet, but I could hear some noise from next door. I also found it difficult to adjust the shower direction, temperature, and water pressure, and the drainage wasn’t very smooth. I wished there had been a luggage rack so I could use the sofa or chair for sitting.

  • 4.00
    近代建築大好き

    Travel Memories

    At the breakfast buffet, they made onigiri right in front of me. Choosing my favorite from four different fillings was fun, and the rice was shaped perfectly—so delicious! The nori was crisp as well, and it made me feel happy from the morning. Thank you very much.

  • 2.17
    さんお

    “The RIHGA” name doesn’t live up to its reputation…

    + Positives: The Facility was new, and the rate on my stay date was unexpectedly low. - Negatives: The front desk staff seemed very inexperienced, and the Room was far too small (the bed size was just barely acceptable). I had a certain level of confidence and expectations from the name “Rihga,” but I was disappointed. Is this “Rihga” unrelated to the “Rihga Royal Hotel” group I know? Even considering staffing shortages, check-in took far too long, and I had to wait standing the whole time. They said it was due to a PC issue, but I did not hear any apology—this is not an appropriate response for a service business. The location has excellent access, so first-time visitors and international guests may choose it, but I will not. I want to believe I was just unlucky.

  • 3.67
    ミステリーかず

    A Dramatic Transformation!

    During my previous stay, I left some harsh feedback about the front desk staff, but this time there was a dramatic improvement. No one engaged in private chatter; everyone worked efficiently with a smile, and they saw me off with a smile at check-out as well. It truly lived up to the RIHGA group name. Although there was an incident at breakfast this time, I received a sincere apology (including a polite apology again at check-out). Thanks to that, I was able to start the day feeling refreshed. Thank you very much.

  • 2.83
    奈良からの旅

    Bathtub cleaning?

    Overall, I was satisfied, but I was disappointed that the bathtub had not been cleaned thoroughly. When I filled it with hot water and touched the tub while bathing, it felt rough and there was grime on the surface overall. Is it because international guests don’t usually fill the bathtub?

  • 1.33
    ゲスト

    I booked with confid...

    I booked with confidence because it’s part of the RIHGA Group, but: - There was an unpleasant smell coming from the drain. - The toilet smelled so bad that I couldn’t sleep. - Dust had built up in the corners of the Room. - The hair dryer was also covered in dust. - The bed duvet was set sideways. - The front desk service felt unprofessional. - The breakfast onigiri were tasty, but there were too few side dish options for the price. Even though it’s a RIHGA Group property, it felt like a budget version aimed at inbound travelers. It lowered my impression of the RIHGA Group. I made a Reservation because it was inexpensive.

  • 3.00
    yurihi

    Delicious Breakfast

    I chose this Hotel for its convenient access and used it for the first time. The Room was very cold, amenities were quite limited, and there was some mold in the bathroom, but overall I was satisfied. However, unfortunately, the staff at the front desk seemed inexperienced; none of them provided service with a smile or friendly interaction, so do not expect this. Additionally, after checking out and leaving my luggage at the front desk, when I returned to retrieve it later, my luggage had somehow been grouped with someone else's belongings. Even when I pointed out that it wasn’t mine, their response was indifferent. While having five staff members at the front desk without any smiles or greetings is one thing to overlook, mixing up luggage could lead to serious issues if someone takes another's belongings intentionally or by mistake. This should be addressed carefully moving forward. The Japanese-style breakfast focused on quality over quantity; each item was delicious—especially the rice balls which I would love to have again. Considering how affordable it was overall, my experience here was good despite some concerns!

  • 4.67
    なおみみ

    It was calm and peaceful.

    A little getaway at the end of the year... We stayed for one night, though it was close to home. Conveniently located near the downtown area but tucked away enough to feel calm and peaceful. The interior was clean and not very spacious, but comfortable. The 24-hour ventilation noise was a bit loud. The breakfast with rice balls and side dishes had a gentle flavor and was so delicious that I ended up eating too much!

  • 2.33
    ミステリーかず

    Front desk: Terrible! Kitchen staff: Excellent!

    At the breakfast venue, you can request rice balls, which are carefully made with heartfelt care by a kind lady. The rice balls are very soft and delicious. However, at the adjacent front desk, male and female staff were chatting continuously. It felt more like a school festival than a professional setting—please focus on your work!

  • 3.40
    Ik19

    Moderate

    A relatively low-cost Hotel, the twin-bed Room was quite small, but the bed, bathroom, and toilet were all functional without any issues. It was also quiet with no noise from neighboring rooms, allowing for a comfortable stay. However, it was disappointing that the air conditioner's vent had not been cleaned and had accumulated dust. The front desk staff were efficient and stored our luggage without any problems.

  • 4.17
    ユウバナ

    The breakfast rice balls were delicious.

  • 4.50
    はちわれニャーさん

    Conveniently located in Kyoto city! A brand-new Hotel.

    I stayed with my sister who came from afar. The accommodation was new and clean, conveniently located near the subway station, and easy to find just off a small alley. Many international guests seemed to be staying here. The room had Japanese tea bags, but coffee was available from a machine next to the front desk. There were no amenities like lotion provided. The air conditioning might not have been very effective or the temperature setting was too high, as I woke up feeling hot during the night. We chose a breakfast-included plan, which turned out to be an excellent decision! You could order rice balls from several options, and they were brought to your table once ready. While the buffet selection wasn’t extensive, it was just right for breakfast and everything tasted great. There were also some Western-style options like bread and cereal, but the rice balls were so delicious that they alone were satisfying enough. If I have another opportunity in the future, I would definitely stay here again!

    • Review Image
    • Review Image
  • 2.80
    KUSHIROさん

    Is it part of the RIHGA Royal Hotel group?

    Stayed for 2 nights. The spacious pink Room on the second floor facing the Muromachi side was very lovely. I would love to stay again next time. This time, I stayed to visit the Kansai Expo and left early in the morning, so I couldn't have breakfast at the Accommodation, but I definitely will next time. There was coffee and ice placed near the front desk, so I had iced coffee.

  • 3.00
    あんじぇりーな１２

    I used the Hotel as ...

    I used the Hotel as usual. At check-in, when they scanned my phone for Earn Points, they did not return it promptly, which left me feeling uneasy afterward. Even at the time of return, the points page was not displayed, which also seemed suspicious. While they may have been trying to be helpful, I now feel that I should not have handed over my phone in the first place. Clearer explanations would have been appreciated.

  • 2.83
    まちバス

    Stayed during the off-season.

    Stay in February, likely the lowest accommodation fee level of the year. Excellent location, close to Karasuma Station. Smaller accommodation-focused facility compared to the usual Rihga Royal Hotel. The room size is tolerable, but the unit bath is as small as a business hotel, making it inconvenient. Only a small bed table in the room felt somewhat inconvenient as well. On the other hand, breakfast was satisfying. Parking nearby was affordable and spacious, which was helpful. Considering the overall low accommodation fee, I am satisfied with my stay. However, if you expect Rihga's brand quality, you might feel slightly disappointed. Compared to low-cost lines of international brands, there isn't much difference noticed; it seems competitive enough though!

  • 5.00
    ぶるーれーす

    It was comfortable.

    Located slightly off the main street, it is conveniently close to the station and bus stops, with restaurants and convenience stores nearby. The breakfast buffet's rice balls were delicious, as you could choose the fillings and even specify the size before they were freshly made for you. While the buffet selection was not extensive, it felt sufficient for a light morning meal. Although there is no view due to adjacent buildings when raising the roller blinds, everything else was in order, making for a comfortable stay.

  • 3.83
    ma3mi

    I stayed here for th...

    I stayed here for the first time during a two-day business trip to Kyoto. The building is new, and the Room was clean. Most of all, I loved the breakfast and ended up eating a bit too much. You can choose the filling for your rice ball, which is freshly made with perfectly warm rice—absolutely delicious. I wish the sink was a little larger.

  • 3.00
    ＠Claire

    Close to the station, simple Hotel

    Located within walking distance from Subway Shijo Station and close to Shijo Karasuma Bus Stop, offering excellent accessibility. Basic amenities are provided, sufficient for a simple stay. However, there is no complimentary mineral water service. While Kyoto's tap water is said to be of high quality, there was no guidance indicating it as "safe for drinking." After check-in, I had to visit a convenience store to purchase water. Tea utensils and tea leaves (Gion Tsujiri) are available in the room; providing information about drinking water in the room or on the website would be helpful. Points of concern: 1) Room odor: There was an unpleasant smell that could not be identified—possibly residual body odor or lack of deodorizer—which was bothersome. Installing an air purifier would improve this issue. 2) Bathroom cleanliness: The cleaning seemed insufficient as there was a gritty residue on the lower side of the bathtub, making it uncomfortable to use; I opted for showering only instead. 3) Towels: The bath towels were noticeably yellowed and unappealing to use. Despite these three issues, this Business Hotel offers great convenience and would be worth revisiting if improvements are made!

  • 3.80
    eries

    The location is excellent.

    Conveniently located in the center of Kyoto, making it easy to go anywhere. There were many attractive shops around, and I enjoyed it. The twin room is slightly small, but the interior is tasteful, and the mattress on the bed was good, allowing for a good night's sleep. The Hotel was very quiet, which was nice. I was also pleased with the drink and ice service on the first floor. Thank you very much.

  • 4.00
    ルゴン

    As expected of the Rihga Royal Hotel group.

    A budget-friendly and compact room at a Rihga Royal chain business hotel with simple amenities, but there was a minor issue, and the manager responded courteously. As expected from a first-class hotel chain, the service instilled a sense of trust. I plan to stay again at the end of the year.

ดูรีวิวของผู้ใช้
Yahoo!トラベル ร่วมกัน

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น