รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Trifito Miyakojima Resort

A new and clean Hotel... but

This was my first time using this service. It was also my first visit to Miyako Island, and I chose this Hotel because it is close to the airport. As seen online beforehand, the building was new, clean, and comfortable to use. Additionally, having coin-operated laundry machines on each floor was a big plus. However, I found the customer service at the front desk disappointing. Most of the staff seemed young and perhaps strictly adhered to manuals. First: When I mentioned that there were no green tea bags in the lobby, they simply replied curtly that they were available at the entrance of the restaurant on the second floor and asked me to pick them up there—no smile or even an "I'm sorry." Incidentally, no green tea bags were replenished in the lobby for two days afterward either. Second: Another front desk staff member responded with their hands on their hips when I inquired about taxis (judging by their name, they might be of foreign nationality). There was no sense of attentiveness or willingness to accommodate customers' needs. While employees and customers are equals, such behavior seems inappropriate. Wouldn't it be better to have more experienced staff members as well?