รีวิวและความประทับใจจากผู้เข้าพักที่ Keio Prelia Hotel Kyoto Karasuma Gojo

During the COVID-19 ...

During the COVID-19 pandemic, I occasionally stayed at this accommodation when visiting Kyoto. It is close to home, has a large public bath, and is always well-cleaned, so I often stayed here when I wanted to relax. However, this time I was concerned about the room's cleanliness. The air purifier was dusty, and there was an unpleasant smell in the toilet... While switching from plastic bottles to a water dispenser is understandable, it’s inconvenient to only have lidless tumblers in the room for use. At check-in, staff used to be very polite regardless of who assisted me; however, this time they seemed overwhelmed with handling foreign tourists and luggage storage requests. There were no greetings either, which felt a bit disappointing. This has been one of my favorite hotels; I hope to stay again once things settle down.