รีวิวและความประทับใจจากผู้เข้าพักที่ Keikyu EX Hotel Takanawa (formerly Keikyu EX Inn Takanawa)

• 4.60

  KONA(*

  วันที่โพสต์: 26/10/2026

  I stay here every two or three months. The property is clean, and I always enjoy a comfortable stay.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 18/10/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room - Non-Smoking
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay with us again. We are delighted to receive your kind words about the cleanliness of our facilities and guest rooms. We will continue to improve our service to ensure a comfortable stay for all our guests. We look forward to welcoming you back.

  ดูทั้งหมด
• 3.00

  punchiくん

  วันที่โพสต์: 8/10/2026

  Being close to the station is convenient.

  The location near Shinagawa Station was very convenient. Although the hotel has been renovated, the room size was neither too large nor too small, and I appreciated having a separate bath and toilet. However, there was something shiny on the floor next to the bed—when I looked closely, it was a contact lens. There was also hair in the bathtub, so it was disappointing that the cleaning did not seem thorough. The most disappointing part was the front desk service; since it’s a hotel, I would have appreciated a friendlier attitude. Both check-in and check-out were handled with an expressionless response, which was unfortunate.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า2
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ3

  • 6/10/2026～
  • 2 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We sincerely apologize for the inadequate cleaning, such as a contact lens left on the floor and hair in the bathtub, as well as for any issues with our front desk staff’s service. We will share your feedback with our team and work to make immediate improvements. We deeply regret that we caused you discomfort when you should have been able to enjoy a pleasant stay. Despite these shortcomings, we were pleased to read your kind comments regarding our convenient location. We will continue striving to provide a more comfortable stay and welcome you with a smile, and we would be grateful if you would choose to stay with us again when you have another opportunity. Thank you very much for taking the time to share your feedback. Keikyu EX Hotel Takanawa Front Desk Team

  ดูทั้งหมด
• 4.60

  KTtt

  วันที่โพสต์: 22/9/2026

  About the hair dryer

  The only disappointment was that the hair dryer had no adjustable settings.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 19/9/2026～
  • 2 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We sincerely apologize for any inconvenience caused regarding the hair dryer airflow adjustment. We will take your valuable feedback into consideration as we work to improve our Facility and services in the future. All of our staff look forward to welcoming you again. Keikyu EX Hotel Takanawa Front Desk

  ดูทั้งหมด
• 5.00

  りらぶらいす

  วันที่โพสต์: 20/9/2026

  Right in front of Shinagawa Station!

  Arriving at Shinagawa late at night by Shinkansen and leaving early the next morning—at times like that, a Hotel that is safe, easy to find, clean even at a late hour, and reasonably priced is truly valuable. I almost ended up heading into Shinagawa Prince Hotel, but despite the late-night rain and nearly taking the wrong entrance, I made it. It had been renovated not long ago and was very comfortable, with no sense of age. The Royal Host breakfast gave me energy for my departure. I also appreciated being able to pick up a Yomiuri Shimbun newspaper at the front desk.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 26/6/2026～
  • 1 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We also sincerely appreciate you taking the time to share your feedback. We are relieved to hear that you found our Hotel safe and easy to locate even at night. As you mentioned, we reopened after renovation at the end of February this year, and have been transformed into a cleaner, more modern atmosphere. Our Semi-Double Rooms have been fully renovated, so we would be delighted if you could try one on your next visit. We are also pleased to know that breakfast helped energize you for your departure, and that the Yomiuri Shimbun newspaper handed out at the front desk was helpful as well. All of us will continue striving to ensure our Hotel remains a place where guests can stay comfortably and with peace of mind, even when arriving late or departing early in the morning. We would be grateful if you choose our Hotel again when you are in the area. We look forward to welcoming you again. Keikyu EX Hotel Takanawa Front Desk

  ดูทั้งหมด
• 4.00

  Norite

  วันที่โพสต์: 19/9/2026

  A well-located, newly renovated Hotel

  Conveniently located near Shinagawa Station. You won’t have trouble finding places to eat or shop nearby, and the property has been renovated and is clean. However, when I entered the Room, there was a distinctive smell—I'm not sure what it was, even though it should be non-smoking. Although it’s described as having separate toilet and bath, the sink area is right in front of the toilet, so you end up changing clothes there; the space is small and not very comfortable. Aside from that, the layout is efficient with no wasted space, making it easy to move around. Next to the bed is a large vanity table, so I could take my time doing my makeup. The bed and pillows were very comfortable and I slept soundly. I didn’t find noise from the neighboring Room’s TV bothersome—probably because I left mine on as well. The bathtub was compact but deep enough to soak up to my shoulders; for one person it was more than sufficient and easier to use than an oversized tub. I didn’t add breakfast since I don’t eat much. Instead, I went to Royal Host next door. After eating, I took a walk along Sakurazaka. Check-out was at 12:00, so I could relax in the Room until then.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 17/9/2026～
  • 2 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We also sincerely appreciate you taking the time to share such detailed feedback about your stay. We are delighted to hear that you were satisfied with our location, the renovated Room, and the in-room layout. We are also grateful for your kind comments regarding the comfort of the bed and pillows, as well as the vanity area and bathroom, and we are pleased that you were able to rest comfortably. On the other hand, we sincerely apologize for any discomfort caused by an odor when you entered your Room. We take your feedback seriously and will continue striving to create Rooms where guests can enjoy an even more comfortable stay. Thank you as well for sharing your honest impressions regarding the space around the sink and toilet; we will take them into consideration going forward. We were also happy to read that you enjoyed dining in the area and taking a walk along Sakurazaka, and that you were able to relax until check-out. We will continue working to be a Hotel where guests can spend a comfortable time. We would be grateful if you would choose Keikyu EX Hotel Takanawa again when visiting Shinagawa. Thank you once again for your stay and for your valuable review. Keikyu EX Hotel Takanawa Front Desk

  ดูทั้งหมด
• 2.00

  まーくんくんまー

  วันที่โพสต์: 31/8/2026

  Unfortunately.

  I arrived at 2:00 PM and asked the front desk, and they told me check-in is at 3:00 PM. I understand that. It was raining and I was tired, so I offered to pay an early check-in fee, but they kept saying the Room hadn’t been cleaned yet. I wondered if there really were no other Rooms available. When I asked if 2:30 PM would be possible, they said, “It will be 3:00.” There was no flexibility. I know I was asking for an exception, but it made me think about what hospitality means. Breakfast was at Royal Host; the service felt impersonal and the food was ordinary. Disappointing overall. The Room had been renovated and was clean.

  • ห้องพักและสิ่งอำนวยความสะดวก2
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า1
  • อาหาร1
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ2

  • 29/8/2026～
  • 1 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Keikyu EX Hotel Takanawa among the many hotels available. We sincerely apologize for the inconvenience and discomfort caused regarding your check-in time, especially after you arrived in the rain and were already tired. Our standard check-in time is from 3:00 PM; however, after reading your feedback, we feel we should have responded more flexibly based on your condition and the circumstances of the day, or offered alternative options as much as possible. We take seriously that we made you feel we were “inflexible,” and we will work to improve our service so that each staff member can respond with greater consideration for each guest’s situation. We are also sorry that breakfast did not meet your expectations. Please note that the breakfast venue is not a Facility operated by our Hotel; instead, we direct guests to “Royal Host,” which operates as an in-house tenant. We will share your comments regarding both service and meal quality with the restaurant so they can be reflected in future improvements. That said, thank you for your kind words about our renovated Room being “clean.” We will make full use of your valuable feedback as we continue striving to become a Hotel where guests can enjoy an even more comfortable stay. Thank you again for sharing your honest feedback.

  ดูทั้งหมด
• 5.00

  BMW愛好家

  วันที่โพสต์: 31/8/2026

  It was a comfortable stay.

  We had a very comfortable stay.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 29/8/2026～
  • 1 คน 1 ห้อง
  • EX Superior Twin (Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We are truly delighted to hear your comment, “I was able to spend a very pleasant time.” We are relieved to know that you had a comfortable stay, and all of our staff appreciate your kind words. We will continue striving to make every guest’s stay even more enjoyable. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  ぶれっどばたー

  วันที่โพสต์: 31/8/2026

  We had a very comfortable stay!

  I stayed for two nights to attend events in Yokohama and Tokyo. The location was convenient, with easy access from both Haneda Airport and the nearest station, Shinagawa, making it easy to get around. It was also great that I could choose as many amenities as I needed, such as basic skincare (SEKKISEI) and tea. It was quiet at night and I slept very well. This Hotel is perfect for a trip focused on going out on your own.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 28/8/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We are delighted to hear that you enjoyed a comfortable two-night stay during your time in Yokohama and Tokyo. Thank you also for your kind comments regarding our convenient access from Haneda Airport and Shinagawa Station, as well as our amenity selection service. We are relieved to know that you were able to rest well at night. Your remark that this is the perfect Hotel for solo travel truly encourages our entire staff. We will continue striving to provide all guests with a comfortable and pleasant stay. When you visit the Tokyo or Yokohama area again, we would be grateful if you choose to stay with us. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 3.60

  Muraka

  วันที่โพสต์: 12/8/2026

  There is an uphill slope from Shinagawa Station.

  There is a gentle slope, but it’s not bothersome. The room was very clean and comfortable; it would be even better if the bathroom weren’t a unit bath. I’d like to stay here again when I visit Tokyo.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ4

  • 9/8/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. Your kind words about staying with us again are a great encouragement to all of our staff. Our Semi-Double Room was renovated this February, and based on our guests’ feedback and impressions, we will continue to make improvements so that it is not only new, but even more comfortable for your stay. Due to redevelopment construction at the Takanawa Exit, the station stairs and surrounding roads may be uneven, which may cause inconvenience when traveling with luggage such as suitcases. We also accept advance luggage deliveries, so we would be grateful if you could make use of this service. All of our staff sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 3.60

  まつもとはなゆめ

  วันที่โพสต์: 11/8/2026

  The bath was great.

  The place was clean and simple overall, and I felt relaxed as if I were in my own room. The bathtub was also spacious and spotless, so I could unwind.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 9/8/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We also sincerely appreciate your kind words. We are truly delighted to hear that you had a comfortable stay, and all of our staff are very pleased. It is our great pleasure to know that the quiet atmosphere and cleanliness of our Hotel contributed to your stay. We hope we were able to provide a space where you could relax and rest with peace of mind. To ensure every guest can enjoy a comfortable and安心 stay, we pay close attention not only to daily cleaning but also to hygiene management throughout the building and regular inspections of our Facility. Your feedback is the greatest encouragement for our housekeeping team and all staff. We will continue striving to further improve our services so that we can remain a Hotel where everyone can enjoy a comfortable, high-quality stay. If you have an opportunity to visit the area again or travel for business, we would be grateful if you would choose our Hotel once more. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  sabrina801103

  วันที่โพสต์: 6/8/2026

  It was clean and comfortable, so I would like to stay here again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 4/8/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We also sincerely appreciate you taking the time to post a Review. We are relieved to hear that you had a comfortable stay, and all of our staff are delighted. We will continue striving to be a Hotel that satisfies all our guests, and we kindly ask for your continued patronage of Keikyu EX Hotel Takanawa.

  ดูทั้งหมด
• 3.80

  たびらーた

  วันที่โพสต์: 29/7/2026

  The air conditioning didn’t work well.

  It’s fairly close to the station, but the road up to the Hotel is uphill, so it was a bit tough walking with heavy luggage. I didn’t use it, but it was nice that there’s a Royal Host on the first floor and a movie theater and shopping mall nearby. The Room was generally spacious and reasonably priced, which was great. However, the air conditioner didn’t work well— even when set to the lowest temperature (17°C), it never got cool, so I felt hot throughout my stay. I was also disappointed that the bathtub was a bit small and there wasn’t a bath chair. The Room wear (pajamas) had thick fabric, and since the Room wasn’t cooling properly, it was far too hot to wear. Personally, I also would have preferred a looser fit. There was construction nearby, but the Room was quiet and it didn’t bother me at all. I stayed for two nights, and I appreciated that there were enough replacement water bottles and slippers for both nights. The bed and pillows were comfortable as well. The front desk staff were kind and courteous, which made me very happy. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ3

  • 26/7/2026～
  • 1 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • ไม่มีอาหาร

  ดูทั้งหมด
• 4.67

  Shiruko

  วันที่โพสต์: 25/7/2026

  I stayed here for on...

  I stayed here for one night on a business trip. The Room was a bit small, but it was clean, and both the futon and the bed were comfortable. The staff were also courteous, and I had a pleasant stay. Breakfast is served as a set meal—Japanese or Western—with access to the drink bar. Personally, I preferred this style to a buffet because it allowed me to eat calmly and at my own pace. The Hotel is close to the station, making it very convenient. I would definitely like to stay here again on my next business trip.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 23/7/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We also sincerely appreciate you taking the time to share your feedback. We are delighted to hear that you were satisfied with the guest room and breakfast. We are also very pleased to receive your kind comment that our staff were “polite.” Following a temporary closure since last year, our Hotel reopened after renovations this February. The Semi-Double Room you stayed in has been fully renovated, and we have received many positive comments from our guests. We also offer Twin Rooms, which are more spacious than the Semi-Double Rooms. While they have not been renovated, the Twin Rooms feature separate bath and toilet areas, and check-out is at 12:00 noon, allowing for a more relaxing stay. We would be grateful if you would consider staying with us again when you have the opportunity. Regarding access as well, as you mentioned, our Hotel is conveniently located about a 3-minute walk from Shinagawa Station, making it easy to travel in all directions. All of us will continue striving to ensure every guest has a satisfying stay. We would be honored to welcome you again whenever you are in the area. We look forward to seeing you again soon. Keikyu EX Hotel Takanawa Front Desk

  ดูทั้งหมด

  
  
• 4.00

  プン

  วันที่โพสต์: 22/7/2026

  It was clean, but…

  The renovated room was very clean, and I had a comfortable stay. However, one disappointing point was the bathroom shower curtain. When I opened the bathroom door during my initial check after check-in, there was a strong damp smell. The curtain felt wet to the touch, and it was clear the odor was coming from it. Even if the property is busy due to its convenient location near the station and it’s difficult to replace items frequently, I don’t think it’s acceptable to accommodate guests when something smells that bad… Other than that, I was very satisfied. If there were no issues, I would recommend it to friends as well.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ4

  • 21/7/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa and for taking the time to share your valuable feedback. We are delighted to hear your kind comment that the renewed facilities were “clean and comfortable.” However, we sincerely apologize for the unpleasant experience caused by the shower curtain in the bathroom. We deeply regret that we provided your Room in such a condition, when we should have welcomed you in a comfortable environment. We will share your comments with our cleaning and inspection teams and will strengthen our hygiene management, including our inspection and replacement standards for shower curtains. Even so, we truly appreciate your words that you were “very satisfied overall” and that you would like to recommend us to friends if there were no issues. All of our staff will continue working to improve our service so that your next stay will be even more comfortable. We would be grateful for the opportunity to welcome you again. Thank you very much for your review.

  ดูทั้งหมด
• 3.80

  cnishiyama

  วันที่โพสต์: 21/7/2026

  I like it because it...

  I like it because it’s conveniently located near the station, with many restaurants nearby. It’s clean, the Facility is well equipped, and the staff are helpful, making for a comfortable stay.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 19/7/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa and for sharing your kind feedback. We are delighted to hear that you were satisfied with the convenient location, including access from the station and the nearby dining options. We also truly appreciate your compliments regarding the cleanliness of the Hotel, our Facility, and our staff’s service, which are a great encouragement to all of us. We will continue striving to improve our services so that we can provide an even more comfortable stay. When you are in the area again, we would be pleased to welcome you back. We look forward to seeing you again.

  ดูทั้งหมด
• 5.00

  豆助1957

  วันที่โพสต์: 14/7/2026

  User-friendly Hotel

  I stayed at Takanawa Prince Hotel, which I had often passed by on my way for years. With accommodation rates rising, I chose it because it was reasonably priced and had been renovated. The hotel was clean and very comfortable to use. The front desk staff greeted me politely, and I also liked the coffee machine at the entrance. I would like to stay again. Just one thing: using the app, I could watch YouTube and other content, but the volume was so low that I could barely hear anything. I'm not sure whether this is related to the hotel or not.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 11/7/2026～
  • 2 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • ไม่มีอาหาร

  ดูทั้งหมด
• 5.00

  さばりん

  วันที่โพสต์: 11/7/2026

  I would like to stay here again.

  It was a lovely, clean Room with a view of Tokyo Tower. They kindly stored our luggage both before and after check-out, which was very helpful. It’s also conveniently located near Shinagawa Station. I’d like to stay here again when visiting Shinagawa.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 9/7/2026～
  • 1 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • ไม่มีอาหาร

  ดูทั้งหมด
• 1.83

  めやはかあけさや

  วันที่โพสต์: 8/7/2026

  Thank you for upgrad...

  Thank you for upgrading our Room free of charge on this occasion. However, as I mentioned, the Room was not properly cleaned. I was also disappointed with the staff’s response. In addition, although we had a Plan with breakfast included, it seemed very busy, and I was concerned when a staff member said, “I’m busy right now. I can’t help you.”

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า1
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ2

  • 2/7/2026～
  • 1 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Keikyu EX Hotel Takanawa and for taking the time to share your valuable feedback. Regarding the Room upgrade, we should have provided you with a comfortable stay; however, due to insufficient cleaning, we caused you discomfort. Please accept our sincere apologies. We also sincerely apologize that our staff’s service did not meet your expectations and left you feeling disappointed. We will share your comments with all staff members, work to improve cleaning standards and customer service, and take measures to prevent a recurrence. We also understand that our response at the breakfast venue may have caused you discomfort. We will share your feedback with the relevant parties as input from the breakfast venue and use it to improve our services going forward. Thank you again for your valuable feedback. We will continue striving to be a Hotel where guests can enjoy a comfortable stay by further improving our services. Although this is entirely at our request, we would be grateful if you would choose our Hotel again when you are in the area. All of us look forward to welcoming you back.

  ดูทั้งหมด
• 4.60

  ワカヤナギさん

  วันที่โพสต์: 29/6/2026

  I’d like to stay here again.

  Used this hotel to get to Haneda early the next day. The twin Room was more spacious and comfortable than expected. Perhaps because it was recently renovated, both the Room and bathroom were clean and very nice. Having direct access to Royal Host was also a big help during the rainy season. I’d like to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 27/6/2026～
  • 2 คน 1 ห้อง
  • EX Superior Twin Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We are delighted to hear that you had a comfortable stay, and all of our staff truly appreciate your kind feedback. At our Hotel, we strive every day to provide a pleasant and safe environment for our guests. In addition to daily cleaning, we pay the utmost attention to hygiene management throughout the building and regular inspections of our Facility. Your warm words are a great encouragement not only to our housekeeping team but also to all of us. We will continue working hard to further improve our services so that we can remain a Hotel where everyone can enjoy a comfortable and high-quality stay. We would be grateful if you would choose our Hotel again when you are in the area. We look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  しゃぁちゃん

  วันที่โพสต์: 14/6/2026

  It was very good.

  I stayed alone on short notice for a business trip, but I don’t like cramped spaces, so I chose a twin Room. It was a Multiple Night Stay, and even with No Meals Included there was a Royal Host downstairs. Shinagawa Station was also very close, which made meeting up with friends convenient. The Room was quiet and the bed was comfortable—I had a completely worry-free stay! I was also happy to be able to see Tokyo Tower. I plan to stay here again when I come to Tokyo. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 7/6/2026～
  • 1 คน 1 ห้อง
  • EX Deluxe Twin Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa and for sharing your kind Review. We are pleased to hear that you were able to relax in our Twin Room during your business trip. We also truly appreciate your positive comments about our location and nearby facilities, as well as the quietness of the Room and the comfort of the bed. We hope the view of Tokyo Tower from your Room became one of your memorable moments. Your words, “I plan to stay here again when I come to Tokyo,” are a great encouragement to all of our staff. We will continue striving to be a Hotel where you can enjoy a comfortable and安心 stay. We sincerely look forward to welcoming you again on your next visit to Tokyo. Thank you again for staying with us.

  ดูทั้งหมด

  
• 4.83

  紅万華鏡

  วันที่โพสต์: 9/6/2026

  Recommended Hotels

  I usually stayed at a different Hotel, but I chose this one because it was renovated in February. It’s close to Shinagawa Station, so even with heavy luggage it wasn’t a hassle. The Room had no steps after the renovation, was clean and well maintained, and had a large-screen TV. There was complimentary bottled water in the Room every day, and coffee in the lobby that you can take up to your Room as well. There is a Royal Host on the first floor, which is very convenient. The price was reasonable, and I would like to stay here again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 6/6/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We also sincerely appreciate you taking the time to share your feedback. Following our renewal, we have updated the Room amenities and furnishings, as well as the coffee server at the front desk, and we were delighted to hear that you were satisfied with these improvements. Thank you also for your kind words regarding our cleaning. Hearing that you would like to stay with us again is our greatest encouragement. All of us will continue striving to ensure an even more convenient and comfortable stay for every guest. Finally, we look forward to welcoming you again.

  ดูทั้งหมด
• 4.20

  けんちゃん

  วันที่โพสต์: 6/6/2026

  Because check-in was done via a machine, I couldn’t figure out where the amenities were located.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 3/6/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We sincerely apologize for any inconvenience caused by the unclear amenities information. We take your valuable feedback seriously and will work to improve how we provide guidance. If you have any questions, please feel free to contact our front desk staff. All of our staff will continue striving to be a Hotel that satisfies all guests, and we kindly ask for your continued patronage of Keikyu EX Hotel Takanawa. Thank you again for taking the time to share your comments. Keikyu EX Hotel Takanawa Front Desk

  ดูทั้งหมด
• 5.00

  旅行大好きだ

  วันที่โพสต์: 4/6/2026

  It was clean and comfortable, and I had a pleasant stay.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 3/6/2026～
  • 1 คน 1 ห้อง
  • Superior Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We also sincerely appreciate you taking the time to share your feedback. We are delighted to hear that you had a comfortable stay, and your kind words are a great encouragement to our entire staff. We will continue striving to provide an even cleaner, more comfortable space and improved service so as not to disappoint our guests. When you visit Shinagawa again, we would be grateful if you choose our Hotel as your base once more. We look forward to welcoming you again.

  ดูทั้งหมด
• 4.00

  ももなおちゃん

  วันที่โพสต์: 28/5/2026

  Although the Room wa...

  Although the Room was compact, it had everything we needed and was very well cleaned. We could see Tokyo Tower from the window. There was a tea table (with two chairs), a vanity (with a tray for valuables and accessories), and a full-length mirror—thoughtful touches throughout. The separate washing area in the bathroom was also much appreciated! The hair dryer was powerful, too. Breakfast at Royal Host offers a nice change of pace and is enjoyable. For dinner, we had steak at Outback on the first floor. The welcome drink was also appreciated. With Hotel prices rising these days, it’s hard to find another Hotel with such great value for money.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 23/5/2026～
  • 2 คน 1 ห้อง
  • EX Superior Twin (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We are truly honored to receive your kind words. Your warm feedback is the greatest encouragement to all of us. Our Hotel underwent major renovation work starting last year and reopened at the end of February. As part of the renewal, we updated our in-room amenities. We newly introduced an accessory tray and upgraded the hair dryer to the latest model, so we are delighted to hear your impressions after actually using them. We will continue striving to make your stay even more comfortable, and we would be grateful for your continued patronage. We look forward to welcoming you again. Lastly, thank you very much for taking the time to share your feedback. Keikyu EX Hotel Takanawa Front Desk

  ดูทั้งหมด
• 5.00

  Jiro-

  วันที่โพสต์: 17/5/2026

  Great location.

  Located near Shinagawa Station with convenient access to Haneda Airport for your return trip, the Hotel is easy to find, so I was able to get there quickly even on my first visit. The room had been renovated and was clean and comfortable. I would like to stay again if I have the opportunity.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 14/5/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We are delighted to hear that you were satisfied with the access from Shinagawa Station and the convenience of traveling to Haneda Airport. We are also pleased to know that you had a comfortable stay in your Room, and all of our staff truly appreciate your kind words. We sincerely appreciate your continued support of Keikyu EX Hotel Takanawa. Thank you again for taking the time to share your feedback. Keikyu EX Hotel Takanawa Front Desk

  ดูทั้งหมด
• 4.80

  一休まるたる

  วันที่โพสต์: 4/5/2026

  Check-out

  Close to the station and newly renovated, the Room felt very clean. The shower pressure was good, and the refrigerator cooled well. It was disappointing that check-out was at 10:00; I would like it to be at least 11:00. It was nice that Tokyo Tower could be seen from the Room.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 2/5/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We were delighted to read your kind comments regarding our location and Room amenities. We are also pleased to hear that you enjoyed the view from your Room. Regarding check-out time, our Semi-Double Rooms are normally set until 10:00 a.m. We apologize that we could not accommodate your request, and appreciate your understanding. An extension is available for an additional fee, so if you have the opportunity to stay with us again, please consider this option as well. Lastly, thank you for taking the time to share your feedback. We look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  tanigongon2

  วันที่โพสต์: 22/4/2026

  First stay since the renovation

  This was my first stay since the renovation, and both the property and the Room were very clean. Check-in and check-out have also been automated, which I found very convenient.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 19/4/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for always choosing Keikyu EX. We also sincerely appreciate you taking the time to share your feedback. We are relieved to hear that your stay after some time away was generally comfortable. The semi-double room interior has changed dramatically compared with before the renovation. We have renewed every detail—not only the furniture and bathroom, but also features such as viewing in-house information on the TV and charging via USB. As you mentioned, the check-in and check-out process has also changed significantly. For guests who have stayed with us before, or who entered their address details when making a Reservation, the information is automatically reflected, allowing for a smooth procedure. We would be delighted to welcome you again whenever you are in the area. We kindly ask for your continued support of the renewed Keikyu EX Hotel Takanawa.

  ดูทั้งหมด
• 4.00

  Hana921

  วันที่โพสต์: 19/4/2026

  Thank you very much.

  I had stayed at this Hotel before the renovation, so I chose it again this time. Honestly, I only remembered the location, but it was very convenient with easy access from Shinagawa Station. The Room was clean and functional. It was also great to have plenty of power outlets. I would like to stay again if I have the opportunity. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 17/4/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We are also sincerely grateful that you chose us again following your stay before the renovation. We were delighted to read your comments that you were satisfied with the access from Shinagawa Station, as well as the cleanliness and functionality of your Room. We are also pleased to hear that the number of power outlets helped make your stay more comfortable. Your kind words, “I would like to stay again,” are truly encouraging for us. We will continue striving to improve our services and become an even more satisfying Hotel for our guests. We would be grateful if you would choose our Hotel again when you are in the area. All of our staff look forward to welcoming you back. Once again, thank you very much for your stay and for sharing such a warm review.

  ดูทั้งหมด
• 5.00

  弥生のママさん

  วันที่โพสต์: 13/4/2026

  It was newly renovated, and we had a comfortable stay.

  I stayed for three nights. The Room is compact, but the bed was comfortable, and it was quiet so I slept well. The renovated bathroom facilities were also comfortable. Breakfast at the Royal Host next door on the first floor was very convenient. I would stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 10/4/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our Hotel. We also sincerely appreciate you taking the time to share your feedback about your stay. We are delighted to hear that you were satisfied with the comfort of your Room, the quality of the bed, and the quiet environment. Your kind words about our renovated bathroom facilities are also a great encouragement to all of our staff. We are also pleased that you found breakfast on the first floor convenient. It is a relief to know that you were able to spend your time with us comfortably. We will continue striving to provide an even more comfortable space and heartfelt service so that guests will want to stay with us again. Please visit our Hotel again when you are in the area. All of us look forward to welcoming you back.

  ดูทั้งหมด

  
• 4.00

  スカイツリー見たよ

  วันที่โพสต์: 10/4/2026

  Renovated

  This was my first stay since the renovation. I usually stay at EX, and the Room felt completely brand-new—the bed was clean, and the toilet was the latest model. It was totally different from before. The front desk has automated machines now, but staff were also there to help. The location is great, and although the price has gone up, they put me on a higher floor—maybe because I’m a regular guest. It was quiet and relaxing.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 8/4/2026～
  • 1 คน 1 ห้อง
  • EX Semi-Double Room (Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Keikyu EX Hotel Takanawa. We are truly delighted that you have continued to choose our Hotel since before the renovation, and that you selected us again on this occasion. Although these are newly renovated guest rooms, if you experience any inconvenience or notice anything, please feel free to let our front desk staff know. To match the quality of the renovation, our staff will continue striving to further improve our service. We sincerely appreciate your continued patronage of our Hotel! Thank you very much for taking the time to share your feedback.

  ดูทั้งหมด

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