รีวิวและความประทับใจจากผู้เข้าพักที่ New Otani Inn Tokyo

(โตเกียว/ชินากาวะและโอซากิ) [ทั้งหมด 423 ห้อง]
คะแนนรวม
4.11
(234)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.17
  • สิ่งอำนวยความสะดวก
    4.03
  • การบริการลูกค้า
    4.29
  • อาหาร
    4.21
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.89
  • ความพึงพอใจ
    4.13
3.17
allori

Please ensure a thorough check after cleaning.

The upgraded room was spacious and luxurious, which I thoroughly enjoyed. However, I was shocked to find a single slipper, seemingly left by a previous guest, peeking out from under the bed. While the rest of the room was clean and well-prepared, this oversight was disappointing. Breakfast was another issue as I encountered a large group of students, making it difficult to move around the venue comfortably. It would have been helpful if this had been mentioned at check-in. Long lines formed for each dish with no staff managing or directing guests to ease congestion. A little guidance to distribute crowds more evenly would have improved the experience significantly. Unfortunately, many dishes were cold and fewer in variety than expected. Given these issues, I felt it might have been better to dine elsewhere for breakfast. On a positive note, being seated by the window allowed me some quiet time as I dined alone; however, getting there amidst all the chaos made for an unnecessarily stressful morning—especially with my departure schedule in mind. Next time I stay here, I'll likely choose an accommodation plan without meals. The front desk service was excellent and contributed positively to my impression of this hotel’s atmosphere overall; thus I'm still considering staying again but will decide based on future circumstances. Amenities were well-stocked and much appreciated during my stay. I hope improvements can be made regarding cleaning standards and breakfast arrangements moving forward!

  • ห้องพักและสิ่งอำนวยความสะดวก2
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร2
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ3
  • 30/8/2025~
  • 1 คน 1 ห้อง
  • <Moderate> Single Room (Non-Smoking)
  • รวมอาหารเช้า
ดูรีวิวทั้งหมดของNew Otani Inn Tokyo