- หน้าแรก
- ทั่วประเทศญี่ปุ่น เรียวกัง
- คันโตเหนือ เรียวกัง
- โทจิกิ เรียวกัง
- คินุ งาวา เรียวกัง
- Yurara Marukyo
- Yurara Marukyo รีวิว
- しおりげรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Yurara Marukyo
- ห้องพักและสิ่งอำนวยความสะดวก4.72
- สิ่งอำนวยความสะดวก4.74
- การบริการลูกค้า4.86
- อาหาร4.79
- น้ำพุร้อน・อ่างอาบน้ำ4.72
- ความพึงพอใจ4.78
Even with this Facility and the food, it's too expensive for the New Year's holiday.
We made a reservation for this room with an open-air bath for four adults on December 31st, in an area we planned suddenly about two months ago for the New Year holidays. It was 58,000 yen per person, but considering the facilities, meals, and the open-air bath, I thought it was inevitable due to the New Year holiday pricing, and chose a room with a bath for my mother who has difficulty walking. Since my mother is elderly, I splurged thinking it might be the last time. First, I was astonished by the exterior of the facility upon arrival. Although it was described as casual, I expected some luxury given the high ratings and the price, but it was a four-story square building. However, perhaps due to renovations, the interior was clean, and the room had decent facilities. Regarding meals, we were told at check-in that dinner time was at 18:15, which was quite early, so we had it changed to 18:45. The dinner used a lot of yuba, and the quality of the beef was so-so, but there was nothing particularly luxurious, and while it wasn't bad, it wasn't something that left a strong impression of deliciousness. Moreover, they seemed to be in a hurry to bring the meals. Even though we wanted to enjoy the meal slowly, they brought items out of order from the menu, skipping to the end, and repeatedly asked if they could bring the next dish before we finished. This wasn't just the staff, but even the proprietress seemed to follow this policy, indicating it was the ryokan's approach. The language was superficially polite, but it seemed they wanted guests out of the dining area by 20:00. There were foreign staff members, but their Japanese was too fast, which also sounded rushed. As for the room's bath, initially, I didn't notice because the window was open, but in winter, when the window was closed, the smell of chlorine filled the bathroom. I reluctantly used it, but afterward, my body felt itchy. Knowing the pre-COVID ryokan market, this price for a building like this, with an onsen that isn't even free-flowing, and no particularly good ingredients, is abnormal. From a pre-COVID perspective, I thought the limit would be at most 30,000 yen per person.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า3
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ3
- 31/12/2024~
- 4 คน 1 ห้อง
- Suite <RURI> Japanese-Western Room with Onsen Open-Air Bath + Electric Bed
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you for choosing our facility for your special New Year's holiday. However, we apologize for not being able to provide satisfactory hospitality. We have received many comments and suggestions. We sincerely accept our customers' feedback and will strive to make improvements. We apologize for the timing of the meal service. When we entered the room with the staff, was it at the time when the dishes were cleared? Because the table was empty, we prompted the next dish to be served. We deeply regret that we were unable to share this with the staff and caused you discomfort. We will continue to advance staff training. Regarding the management of the guest room Onsen, we are conducting it under the guidance of the authorities, but we will review the confirmation process. We are grateful for receiving valuable feedback at the beginning of the year. We will continue to welcome our guests with a smile throughout the year, keeping in mind the attitude of "together in harmony." Thank you very much.