รีวิวและความประทับใจจากผู้เข้าพักที่ Tateshina Grand Hotel Takinoyu

(จังหวัดนากาโน่/เมืองชิโนะ) [ทั้งหมด 160 ห้อง]
คะแนนรวม
4.14
(354)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.95
  • สิ่งอำนวยความสะดวก
    4.09
  • การบริการลูกค้า
    4.05
  • อาหาร
    4.19
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.51
  • ความพึงพอใจ
    4.06
4.83
じゅんもね

A Long-Awaited Visit to Taki-no-Yu

This was our third stay at this Accommodation. The first time, the bath and meals were excellent. On our second stay, the food was quite disappointing. After some time away, we visited again with our family to relax and enjoy the bath. This time, the meals were much better than before, and the bath was wonderful as well. However, one disappointing thing was that when we arrived and entered the Room, a clipped toenail stuck into the sole of my foot. I’m sure it’s being cleaned, but… The flowers in the lobby were very beautiful.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 9/5/2026~
  • 5 คน 1 ห้อง
  • [Non-Smoking] Standard Japanese-Style Room (10 Tatami Mats)
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for your continued patronage of Tateshina Grand Hotel Takinoyu. We were delighted to read that you were satisfied with our baths and cuisine during your first stay, and that you enjoyed your meals even more this time than before. We are also relieved to know that you and your family were able to soak in the Onsen and relax at your leisure. However, we sincerely apologize that a clipped toenail pierced the sole of your foot when you entered your Room. This should never have happened, and we deeply regret that our cleaning and inspections were not thorough enough. We take your feedback very seriously, will further strengthen our post-cleaning checks, and will work diligently to prevent a recurrence. Thank you as well for your kind words about the flowers in the lobby. We will continue to cherish creating a space where guests can feel the changing seasons. We would be grateful if you would visit again to enjoy a relaxing time in Tateshina’s Onsen. We look forward to welcoming you and your family again. Tateshina Grand Hotel Takinoyu Accommodation Department

  • Review Image
ดูรีวิวทั้งหมดของTateshina Grand Hotel Takinoyu