รีวิวและความประทับใจจากผู้เข้าพักที่ Tateshina Grand Hotel Takinoyu

(จังหวัดนากาโน่/เมืองชิโนะ) [ทั้งหมด 160 ห้อง]
คะแนนรวม
4.15
(355)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.96
  • สิ่งอำนวยความสะดวก
    4.10
  • การบริการลูกค้า
    4.06
  • อาหาร
    4.19
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.52
  • ความพึงพอใจ
    4.07
4.83
ー璃月ー

My elementary school...

My elementary school–aged son asked to go on a trip as his birthday present, and since it was also a milestone as he turned 10, we stayed for two nights this time. We had last visited around the time of the COVID travel support program, so it seems the kids didn’t remember much, but my son said both the baths and the meals were amazing. By the second night he was so moved that he even cried—it became a truly memorable trip for him. Thanks to all the Hotel staff, we made wonderful memories. Thank you very much. That said, there was one small point about the Facility that I’d like to mention. In the large public bath and open-air bath—especially on the large public bath side—many showerheads were damaged, and there were several washing stations where it was difficult to rinse properly. Fortunately it wasn’t crowded, so we were able to move 3–4 times and still use them, but some guests may have found them inconvenient.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 8/5/2026～
  • 5 คน 1 ห้อง
  • [Non-Smoking] Sky Comfort Floor Japanese-Western Room / 45 sqm
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for choosing Tateshina Grand Hotel Takinoyu. We are truly delighted that you selected our Hotel for this special trip to celebrate your child’s important 10th birthday. We were deeply moved to hear that your son enjoyed both the baths and the meals, and that it became such a memorable trip that he even shed tears on the second night. It is a great honor for us to have helped your family create these precious memories. Thank you also for your kind words about our staff. We will share your feedback with the entire team and use it as encouragement going forward. On the other hand, we sincerely apologize for the inconvenience caused by the shower heads in the large public bath and open-air bath. We deeply regret that you had to move multiple times while using them, causing you trouble. We take this matter seriously and will proceed with inspections and improvements to our facilities so that this does not detract from future stays. Thank you very much for taking the time to share your valuable feedback. All of us look forward to welcoming you and your family again. Tateshina Grand Hotel Takinoyu Accommodation Department

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