รีวิวและความประทับใจจากผู้เข้าพักที่ Tateshina Grand Hotel Takinoyu

(จังหวัดนากาโน่/เมืองชิโนะ) [ทั้งหมด 160 ห้อง]
คะแนนรวม
4.14
(355)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.95
  • สิ่งอำนวยความสะดวก
    4.09
  • การบริการลูกค้า
    4.05
  • อาหาร
    4.19
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.52
  • ความพึงพอใจ
    4.06
3.83
ぽるさき

We used the kids’ ro...

We used the kids’ room. It had bunk beds, blocks, picture books, and a hammock for children, so they never got bored. It would have been nice to have children’s amenities (toothbrushes, etc.). The room was warm, but the hallway felt cold. The meals were buffet-style and it was crowded, but new dishes kept coming out one after another, so we could eat without waiting. There was also a live kitchen, which we enjoyed. It felt more compact than it looked in the photos. There were two Onsen baths, and we used themfinal at night and in the morning. The washing area and changing room were spacious, which was great. We enjoyed the open-air bath while snow was falling.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4
  • 24/1/2026～
  • 4 คน 1 ห้อง
  • [Non-Smoking] Kids Deluxe / 50 sqm
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for choosing Tateshina Grand Hotel Takinoyu. We are delighted to hear that your child enjoyed the kids’ room, and we are truly pleased if your family stay became a wonderful time together. On the other hand, we sincerely apologize that the children’s amenities did not meet your expectations. We appreciate your valuable feedback and will use it as a reference to improve our services. We also apologize for any inconvenience caused by the cold temperature in the hallway inside the building. We will renew our efforts to ensure thorough temperature control appropriate to each season. Regarding dining, we are relieved to know that you were able to enjoy your meal smoothly even during busy times, and that you enjoyed the buffet, including the live kitchen. Thank you as well for using our Onsen both at night and in the morning. We are very glad you were able to enjoy the open-air bath with its winter snow scenery. We take your comments seriously and will continue striving to provide an even more comfortable and memorable stay. Please visit us again in a different season to experience more of Tateshina’s charm. All of us on staff look forward to welcoming you again. Tateshina Grand Hotel Takinoyu Accommodation Department

ดูรีวิวทั้งหมดของTateshina Grand Hotel Takinoyu