รีวิวและความประทับใจจากผู้เข้าพักที่ Awajishima Sumoto Onsen Kaigetsukan

The room should be set according to Mikihouse Childcare Research Institute.

We were looking for a nearby onsen to visit with our 1.5-year-old grandchild and found a "Mikihouse Parenting Research Institute Certified/Kids Room Style Japanese-Western Room." The room had a slide and jungle gym, so we thought it was perfect and made the reservation. After being shown to the room and receiving an explanation, we asked, "Where is the slide?" only to be told, "It broke recently, so it's not available now. Sorry." It was very disappointing as we chose this place because our grandchild loves slides. Upon departure, we received a survey asking for feedback that would reach the manager. We wrote about how disappointed we were that there was no slide but received no response. This attitude of not addressing issues unless asked or hoping they go unnoticed will not lead to improvement in the future. The staff seemed dedicated and hardworking, so I believe this is an issue with management. Additionally, although we booked without bedding for our child, bedding was provided anyway, resulting in an extra charge of 2,200 yen which felt unsatisfactory. The view from the room overlooking Sumoto Castle and the sea was excellent. The meals were served in-room as kaiseki cuisine featuring luxurious dishes like spiny lobster and seafood shabu-shabu; it was too much food to finish but very delicious nonetheless. The onsen had an open-air bath; however, it lacked views due to surrounding walls which was disappointing. Breakfast offered a buffet with many options including steak and sashimi in the morning which surprised us. Outside the hotel is a beach where you can take walks—an excellent location as a resort hotel overall!