รีวิวและความประทับใจจากผู้เข้าพักที่ Biwako Grand Hotel & Kyo Oumi

Everything except dinner was great.

I stayed in a room with an open-air bath, and both the private bath and the two large public baths were excellent. My skin felt smooth, and I was very satisfied. However, for dinner, some dishes listed on the menu were not served, and when I asked about it, they only said they would check but never followed up. Additionally, although powdered sugar was mentioned for the fruits, it was not included. I had informed them that my partner cannot eat raw food, and there was even a note about this on the chair. However, it seemed like the staff serving us did not notice or made mistakes during service. The dinner experience was truly disappointing.