Sarugakyo Hotel

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable.The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious!The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well.Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis.We will definitely come back again.

Thank you for having my wife and me for one night the other day. We were very satisfied—the Onsen water quality and the tofu dishes were delicious! The only thing we noticed was that there was only one Room key, so we had to be mindful about when to leave the bath. If possible, it would be great to have an additional key.