Sarugakyo Hotel

The welcome coffee helped me unwind. The open-air bath was spacious, the Onsen water felt gentle, and the late-night rotation was a nice touch—overall, it was excellent. For dinner, the half-buffet Sukiyaki beef was delicious. I wish the free private bath had a bit more water flow, and I’d like it to be by Reservation. The karaoke room had a great view of Lake Akaya and a wonderful location. I’d also like to see more Hotel signboards along the road.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable.The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious!The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well.Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis.We will definitely come back again.