รีวิวและความประทับใจจากผู้เข้าพักที่ THE MARK GRAND HOTEL

A Cozy Hotel

I stay here about four times a year. Overall, the Room was clean and pleasant. There was some dust in the corner of the toilet, but the toilet itself was well cleaned, so it didn’t bother me much. There were several beers and bottled waters in the refrigerator, which I enjoyed during my stay. Amenities were provided for each guest and were well stocked. The bathroom was clean and nice, though I felt the water pressure was a bit weak. The free-flow drinks at the first-floor restaurant are very appealing, and I always use this service with dinner. I would be happy if you could continue offering it. As for the restaurant, the menu has been refreshed and it was nice to discover new items; however, some favorites like the shrimp ajillo that I often ordered are no longer available, which was quite disappointing. I would appreciate it if you could consider keeping popular items on the menu. Regarding reception at the front desk: until now I had always felt they provided pleasant service, but this time—perhaps because staff have changed—the person who assisted me spoke in a somewhat patronizing way, which left me a little puzzled. Overall, it was a very satisfying stay. I will use your Accommodation again in a few months. Thank you to all of your staff.