Espacio Hakone Guest House Rin-Poh-Ki-Ryu

We usually travel to the Hakone area a few times a year as a couple, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as outstanding as this—everything from start to finish was truly moving.We arrived about an hour before check-in, yet we were warmly welcomed without hesitation.From a wonderful commemorative photo for our celebration to a heartfelt message card with the photo attached, we were touched by the surprise hospitality and thoughtful care. We are sincerely grateful to have made so many unforgettable memories for our family trip. Thank you very much.Above all, what deserves special mention is the exceptional hospitality of the staff.From greeting us on arrival to seeing us off at the end, every moment was impeccable, allowing us to relax and enjoy unhurried time. Our assigned staff member was genuinely kind and always smiling; we enjoyed our conversations and were deeply impressed by their attentive care down to the smallest details—our whole family was moved.The guidance through the property—like a paradise filled with an extraordinary atmosphere—was also thorough, and everyone we met greeted us with smiles that put us at ease.Our Room was very spacious, beautifully maintained, and spotless. The bed was ideal for us—not too soft and not sinking in—so it was extremely comfortable.(My wife is quite particular about beds and rarely says this at other Accommodations, so I was surprised when she said she wanted to stay another night and didn’t want to go home yet.)During our stay, the Room included its own private open-air bath with free-flowing Onsen sourced directly from 100% natural spring water (no added water or heating)—a superb and rare Dōgashima Onsen often described as “legendary.” We could indulge in Onsen whenever we liked.In addition, there was an indoor hinoki Onsen bath, a private sauna, and even a pool, so our family could enjoy everything together.Both dinner and breakfast were delicious; each dish was beautifully presented with great care, filled with creative ideas and thoughtful touches from the chef.There were also many staff members on hand—the service felt perfect. Based on our past experiences, it’s rare to find an Accommodation where service is this attentive in every respect.More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much.We would love to visit again.

Over the past 15 years, I’ve stayed at more than 150 luxury Ryokan in Japan, and my stay at “Rinpo Kiryū” was the best ever!We stayed for one night to celebrate my husband’s birthday, and everything was truly exceptional.The price is honestly quite high, but it’s absolutely worth it.Thank you for the celebratory dessert plate, the gift, and the thoughtful message card with a photo.To all the staff, thank you very much.We definitely want to stay again.