Espacio Hakone Guest House Rin-Poh-Ki-Ryu

We usually travel as a couple a few times a year, mainly to Hakone, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as wonderful as this—everything from start to finish was truly moving.We arrived about an hour before check-in time, yet we were warmly welcomed without hesitation.From the lovely commemorative photos for our celebration to the heartfelt message card with a photo, we were touched by the surprise hospitality and thoughtful care. We are genuinely grateful to have made so many unforgettable memories for our family trip. Thank you very much.Above all, what deserves special mention is the exceptional hospitality of the staff.From greeting us on arrival to seeing us off at the end, every moment was outstanding, and we were able to spend a truly relaxing time.Our assigned staff member was incredibly kind and always smiling; we enjoyed chatting with them, and our whole family was impressed by their attentive care down to the smallest details.The guidance around the property—like a paradise far removed from everyday life—was also thorough and considerate, and everyone we met greeted us with warm smiles that put us at ease.The Room was very spacious and kept beautifully clean. The bed was also ideal for us—comfortable without sinking in or feeling overly soft.(My wife is quite particular about beds and rarely says this at other Accommodations; I was surprised when she said she wanted to stay another night and didn’t want to go home yet.)During our stay, there was a private open-air Onsen bath exclusively for our Room with free-flowing water from 100% natural source spring water—no added water or heating—from the rare Dogashima Onsen source said to be “legendary,” so we could enjoy an Onsen soak anytime we liked.In addition, there is an indoor hinoki Onsen bath, a private sauna, and even a pool, which allowed our family to enjoy many different experiences together.Both dinner and breakfast were delicious; each dish was beautifully presented with great care and full of creative ideas from the chef.There were also many staff members on hand—the service felt perfect.In my experience so far, it’s rare to find an Accommodation where service is this attentive in every respect.More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much.We would love to visit again.

We stayed here to celebrate our daughter’s birthday. This Accommodation offers a members-only atmosphere in both its design and hospitality, so comparing it with others isn’t really appropriate—it’s in a class of its own. Rather than an Accommodation that tries to Earn Points through shared spaces like the lobby or public bath, it’s designed to stand out through the exceptional quality of the guest building itself. The glass-walled sauna was wonderful, and since there were no insects, we could open the windows fully and enjoy the view from bed; the view from the terrace reclining chairs was also superb. Even small items such as the glasses provided in the Room felt carefully selected and luxurious. The vanity top looked like Yakusugi cedar with tiger-grain figuring. Dinner was an excellent kaiseki course meal. If I had to say one thing, I felt there could have been a bit more Espacio-style presentation. With limited access and having to walk down from the parking area to stay in such a secluded place, it was a rare experience—the first time since Havasupai for us.