รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Mercure Okinawa Zanpa Cape Resort

(จังหวัดโอกินาว่า/อำเภอนาคากามิ) [ทั้งหมด 465 ห้อง]
คะแนนรวม
3.96
(530)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.90
  • สิ่งอำนวยความสะดวก
    4.03
  • การบริการลูกค้า
    3.80
  • อาหาร
    4.04
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.98
  • ความพึงพอใจ
    4.02
4.33
sofian

The buffet and pool are excellent.

Every year during Golden Week, we visit Okinawa with my grandchildren's family. Choosing a Hotel is always a challenge, but this year we picked one for its pool, and it was the perfect choice. The Room was a bit small and felt dated, but the bathroom had been renovated, and the bed was comfortable. Breakfast included plenty of sparkling wine being opened generously, and the buffet offered a wide variety of dishes—so much so that I ended up eating and drinking too much! However, after six meals over our 3-night stay, it did get repetitive by the end. One issue was that calls to the front desk didn’t go through; I had to go there in person each time. At the pool, only one towel per person is provided—this wasn’t enough to dry off completely before entering indoors. If you visit both in the morning and afternoon or use the large public bath later on, you have no choice but to bring towels from your Room or share them among family members. It would be great if they could provide at least two towels per person at the pool. My grandchildren said they want to stay here again next year—and as someone who enjoys good drinks myself—I agree!

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5
  • 5/5/2025~
  • 4 คน 1 ห้อง
  • Superior Twin Room [With Lounge Access]
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for choosing Grand Mercure Okinawa Zanpa Cape Resort for your Golden Week trip. We are delighted to hear that your family enjoyed the pool and dining experiences. Your kind words about the sparkling wine and buffet are truly encouraging for our staff. On the other hand, we sincerely apologize for any inconvenience caused regarding the room, amenities, and front desk service. In particular, we will carefully review issues such as the number of pool towels available and services at the public bath and front desk to improve our offerings in the future. Your grandchild's comment about wanting to stay again next year, as well as your enjoyment of drinks during your stay, means so much to us. We look forward to welcoming you back again soon! Grand Mercure Okinawa Zanpa Cape Resort Accommodation Reservation Team

ดูรีวิวทั้งหมดของGrand Mercure Okinawa Zanpa Cape Resort