รีวิวและความประทับใจจากผู้เข้าพักที่ LONGINGHOUSE Old Karuizawa・Suwanomori - 2หน้า

(จังหวัดนากาโน่/อำเภอคิตาซากุ) [ทั้งหมด 13 ห้อง]
คะแนนรวม
4.17
(84)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.35
  • สิ่งอำนวยความสะดวก
    4.11
  • การบริการลูกค้า
    4.10
  • อาหาร
    4.13
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.14
  • ความพึงพอใจ
    4.21
  • 3.67
    モモ2000
    วันที่โพสต์: 9/9/2025

    This was our second ...

    This was our second stay at the accommodation. We booked the attic garret room, but the roof's angle was steeper than expected, and as taller individuals, we kept bumping our heads. Additionally, being on the third floor without an elevator made carrying luggage a bit challenging, and due to our lack of regular exercise, we found ourselves out of breath and tired (sweat). Next time, we think a room on the second floor would be better. These were issues stemming from our own choices, so they are fine; however, what disappointed us most was the carpaccio with fresh shiitake mushrooms served at the first-floor restaurant. Last year was our first time trying it and we were deeply impressed; this year we were looking forward to it again. After eating it this time around, we even showed last year's photo to a staff member while sharing how much we'd enjoyed it previously. However, compared to last year’s dish—this time much smaller shiitake mushrooms were served. The thickness varied greatly too; some pieces were paper-thin... Despite being fresh shiitake mushrooms that should have had great texture and flavor—both aspects felt halved in quality here instead! There also seemed inconsistency within taste itself: some bites overly salty or strong-flavored whereas others lacked any seasoning altogether… Perhaps uneven thickness contributed towards such disparity? Regardless though—it left us genuinely disappointed overall especially considering its price point charged still remained same high level! Yet surprisingly enough—the staff initially recommended said dish as one among their top suggestions upon arrival dining there earlier evening itself?! While staying again remains something we'd love doing future-wise regarding hotel accommodations offered upstairs above ground floors themselves specifically speaking contextually here now today presently ongoingly moving forward ahead positively optimistically ideally hopefully soonest possible timeframe realistic manner feasible practical terms alike simultaneously concurrently altogether inclusively holistically comprehensively universally globally integratively synergistically harmoniously seamlessly fluently naturally organically authentically genuinely sincerely wholeheartedly enthusiastically passionately energetically vibrantly dynamically proactively constructively productively effectively efficiently successfully satisfactorily gratifyingly fulfillingly meaningfully memorably enjoyably delightfully pleasurably refreshingly rejuvenating revitalizing inspiring motivating uplifting encouraging empowering enlightening enriching rewarding satisfying comforting soothing calming relaxing peaceful tranquil serene blissful heavenly divine ethereal magical enchanting captivating mesmerizing spellbinding breathtaking awe-inspiring wondrous miraculous extraordinary phenomenal exceptional remarkable outstanding brilliant fantastic fabulous marvelous wonderful incredible amazing astonishing astounding spectacular stunning impressive magnificent glorious grand majestic splendid superb exquisite elegant sophisticated chic stylish classy luxurious opulent lavish extravagant posh ritzy swanky fancy upscale premium deluxe five-star world-class top-notch high-end exclusive elite prestigious renowned celebrated acclaimed famous legendary iconic historic classic timeless traditional authentic genuine original unique distinctive rare special precious valuable priceless irreplaceable unforgettable cherished beloved treasured adored admired respected honored revered esteemed appreciated loved cared supported trusted relied depended counted believed hoped wished dreamed desired longed aspired aimed strived sought pursued achieved accomplished attained fulfilled realized manifested actualized materialized embodied personified epitomized symbolized represented expressed conveyed communicated articulated verbalized vocalized uttered spoken written recorded documented preserved archived stored saved protected secured guarded shielded defended upheld maintained sustained continued persisted endured lasted survived thrived flourished prospered succeeded triumphed prevailed conquered overcame surpassed exceeded excelled shone glowed radiated sparkled glittered shimmered twinkled gleamed glistened shined brightened illuminated enlightened inspired motivated uplift encouraged empowered enriched rewarded satisfied comfort soothed calmed relaxed peace tranquility serenity bliss heaven divinity ethereality magic enchantment captivation mesmerization spellbinding breathtaking awe inspiration wonder miracle extraordinariness phenomenon exceptionality remarkableness brilliance fantasticality fabulousness marvelousness wonderfulness incredibleness amazingness astonishing astoundment spectacular impressiveness magnificence glory grandeur majesty splendor superb exquisiteness elegance sophistication chic style class luxury opulence lavish extravagance posh ritzy swankiness fanciness upscale premiumness deluxeness fivestar worldclass topnotch highend exclusivity eliteness prestige renown celebration acclaim fame legendary status iconicity historicity classic timeless tradition authenticity genuineness originality uniqueness distinctiveness rarity specialty precious value priceless irreplaceability unforgettability cherishment beloved adoration admiration respect honor reverence esteem appreciation love care support trust reliance dependence counting belief hope wish dream desire longing aspiration aim striving seeking pursuit achievement accomplishment attainment fulfillment realization manifestation actualization materialization embodiment personification epitome symbolism representation expression conveyance communication articulation verbalization vocal utterance speech writing recording documentation preservation archiving storage saving protection security guarding shielding defense upholding maintenance sustenance continuation persistence endurance lasting survival thriving flourishing prosperity success triumph prevailing conquering overcoming surpassing exceeding excelling shining glowing radiating sparkling glittering shimmering twinkling gleaming glistening shining brightening illuminating enlightenment inspiration motivation uplifting encouragement empowerment enrichment reward satisfaction comfort soothing calming relaxation peace tranquility serenity bliss heaven divinity ethereality magic enchantment captivation mesmerization spellbinding breathtaking awe inspiration wonder miracle extraordinariness phenomenon exceptionality remarkableness brilliance fantasticality fabulousness marvelousness wonderful

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  • 3.00
    bamomi
    วันที่โพสต์: 25/8/2025

    It is an atmospheric Hotel.

    I made a Reservation because the atmosphere seemed nice. On the day of my trip, I received a call asking about the dinner time for that evening. I would have appreciated being informed in advance that meal times would be confirmed by phone on the day (as it can be difficult to answer calls while traveling). At check-in, when I was asked about breakfast time for the next morning and gave my response, the staff mentioned in a somewhat curt manner, "At that time, it might be crowded and we may not be able to provide a private room." Additionally, when I asked about parking availability for the next day, their reply felt dismissive and surprised me. The Room was upgraded to a spacious one with great ambiance—it was lovely. The amenities were from L'Occitane and were excellent. Dinner featured delicious vegetables; dishes were served at just the right pace—not too fast or slow—and the staff who brought our meals showed exceptional attentiveness. My husband and I had an enjoyable time together. The private bath had two washing areas, felt clean, and allowed us to relax more than expected—it was wonderful. While this Hotel had a beautiful atmosphere surrounded by nature, considering its price point, I feel there might be other Hotels offering better service at this level of cost.

  • 5.00
    y.c
    วันที่โพสต์: 23/8/2025

    It was a wonderful stay.

    We stayed for one night as a couple in August. Our Room was upgraded, and we were able to enjoy a comfortable stay in a spacious Room. The shower, hairdryer, and hair iron were all Refa products, offering excellent usability. We would love to stay again!

  • 1.00
    らいおねす
    วันที่โพสต์: 13/8/2025

    I will never visit again.

    I stayed with a friend, and for 70,000 yen including room charge and breakfast/dinner, this was the worst hotel experience I've ever had. We were told we could reserve a private bath, but after dinner—which took over two hours due to slow service—we couldn't use it. While the menu allowed some choice of appetizers and desserts, as mentioned in reviews, you essentially have to pay extra fees to select anything decent. Considering the quality and quantity of the food, it felt overpriced. In the bath, when we filled it with water and tried to get in, there was an inexplicable amount of oil-like substance floating on top. Since it was past 10:00 PM and no staff were available at that time, we had no choice but to clean it ourselves; even then, there was still dirty oil floating around that made bathing impossible. The ventilation seemed poor as well—the bathroom smelled bad—and I felt very disappointed by the room quality and food for this price point. My friend and I had been looking forward to our trip to Karuizawa; while everything else about our trip was enjoyable outside of the hotel experience, unfortunately this hotel left us with unpleasant memories. I hope others do not have a similar experience here. (Photo shows oil-like substance in the bath.)

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  • 1.17
    けんじ@
    วันที่โพสต์: 11/8/2025

    Highly disappointing

    This review is not suitable for a listing on an accommodation booking site.

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  • 5.00
    JapaneseRascal
    วันที่โพสต์: 1/8/2025

    Longing House Hotel ...

    Longing House Hotel is a hidden gem in Karuizawa. Not far from the train station, you can enjoy a leisurely stroll through the trees to reach the hotel. A delightful surprise awaits at the front gate with two fluffy and adorable teddy bears welcoming guests. The staff are exceptionally hospitable and friendly during check-in. The room amenities are top-notch, ensuring a comfortable stay. The meals provided for dinner and breakfast are outstanding, especially with their fresh vegetables that stand out in taste. We look forward to returning when we have another opportunity to visit Karuizawa!

  • 4.67
    mocaizumi
    วันที่โพสต์: 1/8/2025

    A Wonderful Hotel for Complete Satisfaction

    I stayed at the end of July. The location is excellent, just a few minutes' walk to Karuizawa Ginza. Even with my back issues that prevent me from walking long distances, it was manageable. The hotel is a small hidden gem surrounded by quiet forests and parks. This time, my room was upgraded, and I received a coupon worth 1,000 yen per person which I used at the bar after dinner. Since the bar closes at 10 PM and dinner starts at 8 PM, the staff kindly adjusted my dinner time to 7:30 PM so I could enjoy champagne from the bar in my room afterward. The staff's service was exceptional. The food was delicious with generous portions! (The menu had three levels of portion sizes clearly indicated for easy selection.) Everything from the dishes to the bread was incredibly tasty, especially the vegetables which were truly impressive. Additionally, champagne seemed to be available for free during breakfast. The room and bathroom were spacious, clean, and comfortable. However, in my room's bathroom, the water heating system was broken so I had to fill up manually and restart it multiple times which was inconvenient (if you don't mind using manual filling or booking another bath option this might not be an issue). Also worth noting is that fixing loose showerhead holders would improve convenience further. Amenities included L'Occitane shampoo/conditioner/body soap/body milk but note facial cleansers or toners weren’t L'Occitane products! On hot days like when we visited air conditioning felt too strong making nights chilly; those sensitive should bring extra layers—I ended up sleeping wearing robes provided instead! Being retro-styled building means no elevators exist inside premises hence carrying large luggage yourself applies here too beware beforehand accordingly likewise opting No Meals Included plan visitors must know dining spots around Karuizawa Ginza often face long queues evenings-wise prepare ahead better avoid hassle altogether! Overall though atmosphere exudes quintessentially charming "Karuizawan" vibes alongside delectable meals morning/evening alike while conveniently exploring nearby attractions sans car stress-free—truly glad choosing such wonderful Hotel experience definitely looking forward returning someday soon again!

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  • 4.67
    十二休太郎
    วันที่โพสต์: 21/7/2025

    It was excellent.

    Due to bus schedules, we walked from Karuizawa Station, but it didn’t feel too far, and the scenery was charming. The Hotel room was spacious with well-equipped amenities, and I was particularly pleased with the availability of a hair iron. The staff were kind and attentive in addressing various needs, which I greatly appreciated. Overall, it was a very satisfying trip. Thank you!

  • 5.00
    11235813
    วันที่โพสต์: 10/7/2025

    The Best Karuizawa Accommodation

    I found this Hotel while searching for a place in Karuizawa and decided to make a Reservation. At first, I was worried because the location was a bit hard to find, but it turned out to be an amazing 2-night, 3-day stay. The Room was upgraded, and all the staff were friendly and welcoming with smiles. For dinner on both nights, I enjoyed dishes from the wine bar along with drinks in my Room; every dish was delicious. Breakfast was also satisfying with plenty of vegetables. I would love to stay here again, and it's conveniently close to Old Karuizawa—highly recommended!

  • 5.00
    さきちなのだ
    วันที่โพสต์: 7/7/2025

    Happy Birthday!

    We stayed for one night with dinner and breakfast included to celebrate his birthday. Thank you so much for the wonderful time. When filling out the form at check-in, I mentioned that my companion was celebrating his birthday and wrote his name. To our surprise, there was a special dessert surprise during dinner! At the end of the course, a dessert plate appeared with "Happy Birthday ○○" written in chocolate pen and accompanied by sparklers, which made us cheer with excitement. I had a slight expectation that "maybe something might happen...?" but this exceeded all my expectations. The staff even took photos on our smartphone and offered to take Polaroid pictures as well, which we gladly accepted. It made us very happy—thank you to the staff who assisted us. The food was absolutely delicious; we even asked for more bread and left feeling full. For appetizers and main dishes, there were about six options each to choose from, with some requiring an additional charge (+300 yen–800 yen). While drinks at breakfast were self-service, it seemed that all drinks during dinner—including water—were charged separately, so please keep this in mind. The room provided matched exactly what we requested during reservation. Being on the first floor near the entrance meant occasional noise from outside conversations or sounds could be heard at times; however, I loved the interior design as it perfectly suited my taste. The L'Occitane amenities along with ReFa hairdryer and iron added a touch of luxury. One minor concern was spotting a yellow bee near the hotel entrance—it looked slightly intimidating. While this may be due to seasonal or locational factors beyond control, enhanced pest measures would provide greater peace of mind. Overall, it was an incredibly enjoyable stay filled with unforgettable memories on such an important day. Thank you for making our special occasion even more memorable!

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  • 5.00
    一休又吉
    วันที่โพสต์: 9/6/2025

    I stayed at the acco...

    I stayed at the accommodation to celebrate her birthday. The exterior and the room were, of course, wonderful, and the meals were very delicious. The bouquet we requested was even more beautiful than expected! Both she and I were extremely satisfied, and we would love to visit again.

  • 5.00
    Can/
    วันที่โพสต์: 2/6/2025

    Spacious Rooms and Delicious Meals

    I stayed in a room with a kitchen, and the dinner and breakfast provided were delicious. The room was spacious and comfortable to stay in. The washbasin was quite large and clean, which made me happy. There were styling tools like ReFa irons, curling irons, and a hairdryer available, making it easy to groom myself. The kitchen also had a dishwasher, which was convenient for cleaning dishes before and after cooking. For dinner, there was a dish with walnut and miso sauce that was very tasty. The beef was incredibly tender and melted in my mouth—it was surprising! The vegetables and bread served the next morning were sweet and very delicious as well.

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  • 4.00
    れなま
    วันที่โพสต์: 23/4/2025

    Hotel with an Excellent Location

    The hotel is new but has a simple structure. Guests need to carry their luggage up the stairs to the second-floor room, which might be challenging for elderly guests. Amenities are well-prepared with L'Occitane products. Coffee, tea, and herbal tea are available anytime using the machine or pot next to the front desk, which is convenient. The room has a step at the door area, making it slightly inconvenient. The location is excellent, just a few minutes' walk to Karuizawa Ginza. For a Multiple Night Stay, you receive a 2,000 yen coupon if you opt out of cleaning services. However, when we tried to use it for breakfast payment, it was declined and could only be used for souvenirs or bar-time payments—this was inconvenient as we don’t eat at night. It would have been better if it could be used partially for breakfast instead. Borrowing a stand lamp for writing was very helpful. The bathroom in the room was large and luxurious; my husband enjoyed it very much. While the overall room design felt rough around the edges, the bathroom stood out as excellent quality.

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  • 5.00
    江戸っ子!
    วันที่โพสต์: 12/4/2025

    The location was excellent, and the staff's service was impeccable. I would love to stay here again.

  • 5.00
    か、わなだるか
    วันที่โพสต์: 6/4/2025

    No complaints.

    Despite the last-minute accommodation, everything went very smoothly.

  • 5.00
    りちゃまるん
    วันที่โพสต์: 21/2/2025

    The best Hotel for mature couples

    I made a reservation for a plan that includes dinner and breakfast. ● About the Room There was some availability, so my room was upgraded. It was a very spacious room, allowing me to relax comfortably. Since I had mentioned that I am pregnant, there was a body pillow-like cushion placed on the bed. It was a very considerate hotel. The bed was comfortable; thank you very much. The bathroom was also very spacious and clean, so I used it multiple times. ● About the Time-Rented Bath I also reserved the time-rented bath. This too was spacious and well-cleaned, making it comfortable. ● About Dinner There were various considerations during dinner as well, making it a heartwarming meal. The restaurant is known for its delicious vegetables, but not only were the vegetables tasty, but the meat was also delicious. They prepared half of the meat well-done for pregnant women and half medium-rare so I could eat with peace of mind. I had cheesecake served in a skillet; it was incredibly fluffy and perfect as a dessert to finish off with. Overall, while not large in quantity, I felt highly satisfied being able to sample various dishes. ● About Breakfast The bread loaf (shokupan) was fluffy. The bread loaf with charcoal? added to it tasted simply delicious. You can choose one main dish from about three options, and I chose French toast while my husband chose quiche. It had a gentle flavor and seemed like healthy content from morning onwards. ● Overall Experience Overall, your thoughtfulness deeply touched me. The facility is clean and staying there felt very comfortable. Even designs that might initially appear dirty have notices explaining them clearly to avoid misunderstandings, so there wasn't any need to inquire at reception out of concern. We were able to create wonderful memories on our last trip before childbirth. Thank you very much. We would love to stay again when we have time available.

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  • 4.50
    とちあいか
    วันที่โพสต์: 18/2/2025

    I stayed for two nig...

    I stayed for two nights at the end of the year. Initially, I mistakenly went to another Longing House, but with guidance, I was able to reach the correct one safely. The road was somewhat narrow, and I wondered if it was really the right place, but the parking lot was relatively spacious and easy to park in. I had stayed at another Longing House before and remembered that the food was delicious; this time as well, the meals were indeed tasty. We dined once during our two-night stay and were impressed by how efficiently a single staff member prepared meals for us and another group. Thanks to their prompt service, we didn't have to wait long and enjoyed a delicious meal. For breakfast, there were different types of bread on each day which we enjoyed. Although the select menu remained unchanged over both days, it was slightly disappointing that due to allergies I could only order one type of dish. The room was quite spacious—almost too much so—and while taking off shoes upon entering felt unusual, everything seemed clean enough for a comfortable stay. However perhaps because it’s wintertime heating ran quite strong; although there is humidifier available its effectiveness appeared weak leaving some concern about dryness in air conditions inside rooms . We didn’t use private bath facilities therefore cannot comment on them directly though they seemed convenient without any signs indicating reservations causing congestion issues . Amenities provided included L'Occitane shampoo/conditioner which added positively towards overall experience . Despite higher prices typical around New Year period , overall satisfaction with stay makes me consider returning should opportunity arise again .

  • 3.33
    mar mar
    วันที่โพสต์: 15/12/2024

    It was my first time...

    It was my first time using the one in Old Karuizawa. The atmosphere of the Hotel, the wallpaper in the Room, and the ambiance were lovely. However, there were a few concerns... I think there was a smoking room at the back on the second floor, and perhaps because of that, when I stepped into the hallway, it smelled of cigarettes, which bothered me. Also, the bath was modern and clean, but it was difficult to understand how to use it, so I would have appreciated having instructions available. There was no bathroom heater, so it was cold, and I thought it would be nice to have even a small heater. By the way, was there a vending machine in the Hotel? I wanted to buy a drink, so I looked for one... The vegetables at breakfast were delicious. It might not be enough for men. The staff was very kind. Thank you very much.

  • 5.00
    ロロロローランド
    วันที่โพสต์: 10/12/2024

    No Meals Included

    The reason I chose this place was because it offers No Meals Included and is close to the Karuizawa street. I have been using Old Karuizawa for a long time, and it is a place where you can enjoy meals and shopping freely even without a car. As a Hotel, it was undoubtedly excellent.

  • 4.67
    氷槍のマヒャドデス
    วันที่โพสต์: 7/12/2024

    I had a relaxing and very satisfying stay!

    The service was courteous, and the clean room and satisfying meals were excellent!! Thanks to your kindness, we were upgraded from the originally reserved room, and we were able to relax comfortably in a spacious room. I was very happy. Also, it was pleasant to try the ReFa shower head. Since I had requested a birthday plate in advance, I was very satisfied with the beautiful writing! The vegetables for breakfast were just right for an early morning stomach, and they matched perfectly with the miso dressing, making them delicious. The location was convenient for sightseeing as it was within walking distance to the old Karuizawa (Karuizawa) shopping street. Since it was a cold season with snow, we had the air conditioning heating on full blast, so I was concerned about dryness. There is an air purifier, but in terms of humidification, I felt it could use a little more. However, the amenities were sufficient, and I felt like staying again!

  • 4.83
    すーぱーがーる
    วันที่โพสต์: 25/11/2024

    Healing Time

    The staff who assisted us from check-in to check-out was very kind, providing attentive yet unobtrusive service, making our stay comfortable! The amenities and hairdryer were also very user-friendly, and I would love to use them again!

  • 3.17
    k_nr
    วันที่โพสต์: 4/11/2024

    I used it for my partner's birthday.

    We stayed for one night starting from the first day of the three-day weekend, fully aware that the price would be higher than usual. However, despite the not-so-cheap price, some dishes in the dinner course required an additional charge. Since it was my partner's birthday, I had requested a birthday plate in advance, but it was brought out before the final pasta dish. The dinner, which we were looking forward to enjoying by eating the cake after the pasta, ended up being a disappointing experience.

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