รีวิวและความประทับใจจากผู้เข้าพักที่ LONGINGHOUSE Old Karuizawa・Suwanomori

In-house Voucher

We stayed as two couples. At check-in, each of us received a ¥1,000 in-house voucher. At that time, we were told there was little to buy—about the only option was butter—so we should use it for drinks instead. After dinner out, we came back and decided to have drinks in the lobby (?). The drinks themselves were around ¥1,000 each, so we thought they would be covered by the voucher. It may be our fault for not noticing what was written on the menu when ordering, but at checkout we were charged a table fee of ¥550 per person, which left us feeling deceived. We have stayed at many Hotels before, but this was the first time we have ever been charged a table fee in a lobby.