รีวิวและความประทับใจจากผู้เข้าพักที่ Royal Chester Nagasaki Hotel & Retreat

(จังหวัดนางาซากิ/เมืองนางาซากิ) [ทั้งหมด 10 ห้อง]
คะแนนรวม
4.35
ดี (47)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.74
  • สิ่งอำนวยความสะดวก
    4.51
  • การบริการลูกค้า
    4.13
  • อาหาร
    4.03
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.34
  • ความพึงพอใจ
    4.32
4.50
べるぱり

Enjoyed the sauna to the fullest.

The lounge offers a limited selection, but with fewer rooms and a spacious area, it never feels crowded. Sportswear, swimsuits, and even sauna hats are provided in the room—an excellent service. I used the sauna three times (evening, night, and morning), and it was like having it all to myself. The cold bath had adjustable temperatures, towels were unlimited, and drinking water was available—an incredibly enjoyable experience. With fewer rooms and no Onsen available, there seem to be fewer guests overall; however, it's highly recommended for sauna enthusiasts. Both breakfast and dinner were delicious. The only downside was that the dinner course service felt rushed due to the private setting. The bed firmness suited my preference perfectly; linens and bedding were comfortable as well. I could relax in a spacious, clean room with ease.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5
  • 27/6/2025～
  • 2 คน 1 ห้อง
  • 【Junior Suite】<50–60 sqm>
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for choosing to stay at the Royal Chester Nagasaki Hotel & Retreat. We also sincerely appreciate you taking the time to share your valuable feedback after your return home. We are delighted to hear that you were satisfied with many aspects of our accommodation, including the lounge, guest rooms, and sauna facilities. Your kind words about enjoying the sauna are especially encouraging for our staff. Additionally, we are honored by your compliments on the taste of our meals. However, we deeply apologize for making you feel rushed during the evening course meal. We regret any discomfort this may have caused during your stay and will ensure that our staff is further trained to better accommodate each guest's dining pace moving forward. We will continue to value our guests' feedback as we strive to enhance our services even further. All of us look forward to welcoming you back in the near future.

ดูรีวิวทั้งหมดของRoyal Chester Nagasaki Hotel & Retreat