รีวิวและความประทับใจจากผู้เข้าพักที่ Fufu Karuizawa - Breeze of Sunshine -

Private rooms for families with children are disappointing.

We stayed as a family of three, including our 3-year-old child. There were several points that did not meet the expectations for "Fufu," and I mentioned some of them during checkout. Since there are reviews recommending this accommodation for families with children, I would like to share my thoughts on that aspect. Facilities & Service: As described by the term "small luxury," it is a small-scale accommodation. On the other hand, given its name meaning "breeze and sunlight," one would expect a sense of openness and relaxation. However, both at dinner and breakfast, we were guided to a private room with only a narrow skylight—no greenery in sight—resembling something like an austere solitary cell. It seemed this was done out of consideration for other guests because we had a child with us. Feeling stifled by the closed atmosphere, we requested to keep the door open but found it repeatedly shut... This was the first time we've experienced such poor treatment at an accommodation claiming to be luxurious. If isolation is necessary, shouldn't there be either discounted rates or upfront communication about such arrangements? Had we known we weren't welcome, we wouldn't have chosen to stay here in the first place; after all, there are plenty of accommodations that do not accept children under 12 years old. To be fair, let me mention some positive aspects: Enjoying drinks (free-flow alcohol and juice) on the terrace in the evening was delightful—they were very tasty! The staff member managing the terrace fire pit also kindly offered assistance when our child spilled water and provided excellent service. On another note, being located along a national highway is another downside. The staff members were kind and attentive toward our 3-year-old child for which we're grateful. Dining: The meals featured fusion cuisine—it may come down to personal preference. Room & Amenities: The room was lovely with many indoor plants creating a comfortable atmosphere. The mattress firmness was just right as well. Having an onsen in our room was also a great feature! However... noticing Bamford body care products available at their shop during check-in made me wonder if using their original brand products in-room might have been more about cost-cutting? Additionally, figuring out how to use their hairdryer wasn't straightforward either. As context—I frequently stay at five-star hotels domestically and internationally; thus comparisons tend toward those standards within Fufu's price range. My review may seem critical due partly due these high benchmarks—thank you for understanding!