รีวิวและความประทับใจจากผู้เข้าพักที่ Sheraton Kagoshima

It's disappointing despite staying at the Sheraton.

I was very disappointed during my stay at the Sheraton due to the poor manners of several groups of Chinese tourists. There were multiple such groups. They moved to the bath area in their sleepwear and indoor slippers, spoke loudly in the Onsen, and made me feel very uncomfortable. Does the Hotel provide proper explanations about etiquette during check-in? While Japanese guests follow proper manners, such behavior lowers Sheraton's standards. Even at the breakfast venue, they were noisy and intruded into spaces, causing Japanese travelers to distance themselves. During my 4-night stay at Shiroyama Hotel in Kagoshima or Kirishima Onsen, there were also Chinese tourist groups; however, they followed hotel rules. This is not about racial discrimination—there should be many measures that hotels can take. Other luxury Hotels and Ryokans are able to manage this effectively.