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- Hilton Yokohama
- Hilton Yokohama รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Yokohama
- ห้องพักและสิ่งอำนวยความสะดวก4.70
- สิ่งอำนวยความสะดวก4.64
- การบริการลูกค้า4.53
- อาหาร4.51
- น้ำพุร้อน・อ่างอาบน้ำ4.52
- ความพึงพอใจ4.54
- 4.67J Jタクシーวันที่โพสต์: 25/10/2026
Just what you’d expect from Hilton.
The room was well equipped. The hair dryer, speaker, and other amenities were great. Breakfast seemed thoughtfully planned to cater to a wide range of tastes and dietary needs.
- 5.00ショコラ0126วันที่โพสต์: 23/10/2026
Traveling with my parents
As a Diamond member, I enjoyed delicious champagne with my parents in the lounge upon arrival. The dinner and breakfast buffets were also delicious. Above all, I greatly appreciated being allowed to check in at 12:30 p.m., even though the standard check-in time was 3 p.m., as my elderly parents were tired. I was very pleased with the prompt and courteous service.
- 4.83ka.วันที่โพสต์: 20/10/2026
We stayed here for a...
We stayed here for a three-generation family trip to visit the Anpanman Museum. It was very close to the museum, and since our child is still small, we had dinner at the nearby Hama Sushi. The distance was perfect for a short walk, which we really appreciated. The staff were wonderful—when they noticed our child wearing Anpanman clothes, they spoke to us about it and even celebrated our child’s birthday. We felt this hotel has truly excellent hospitality. Our child was so happy and still shows us the birthday card saying, “I got it.” We also enjoyed the hotel-made cake. A staff member explained everything carefully, and we were able to use Ikkyu benefits as well, so we were very grateful—and it was delicious. Breakfast felt international, but there were plenty of options our child could eat, and we could share from our plates. However, there was no guidance on where to find children’s cutlery, so we spent a little time looking for it. It was a lovely hotel that made us want to stay again!
- 4.83ニャンコ先生＠Twitterวันที่โพสต์: 18/10/2026
Club Lounge Access
A common comment in reviews is that there isn’t much food during cocktail time. When I visited, there were chicken nuggets and fries, salami, and maybe a Caesar salad. However, if you’ve been there since tea time, you’ll already have had some sweets, so you won’t be very hungry anyway. On the other hand, it wasn’t crowded, so I had a wonderful time reading while enjoying drinks. I may have missed it, but I don’t think there were lids for the takeaway coffee cups for the terrace during tea time or cocktail time (they were available in the morning). The weather was perfect for sitting on the terrace, so I would have appreciated having them. I’ll definitely visit again. All of the staff made a great impression.
- 3.83newyorknancyวันที่โพสต์: 13/10/2026
Delicious Breakfast
When I stayed in May, I booked the Club Floor plan, but this time the Parade breakfast had a wider selection and was better. The French toast was delicious. I ordered a hamburger via room service, but it wasn’t to my taste. I’d prefer a thinner patty if needed, but made with better-quality meat.
- 4.00ぽっけとももวันที่โพสต์: 10/10/2026
Everything was excellent except for breakfast!
The hotel is compact yet stylish, and I loved the artistic touches throughout that set it apart from other Hilton properties. At check-in, I was offered an upgrade, so I paid extra and upgraded—and it was absolutely the right choice. The room was spacious, and I had a very comfortable stay. However, breakfast was disappointing. There was no explanation that the food would be cleared from the buffet at 9:30, so after finishing my salad at a relaxed pace and going to get my main dish, the buffet area was completely empty. I was very disappointed they didn’t announce this when we entered. The male staff member who assisted me at check-in was very pleasant, which made it even more disappointing that many of the breakfast restaurant staff seemed unfriendly.
- 4.33Yanagibaวันที่โพสต์: 7/10/2026
Breakfast was delicious, with a wide variety of options.
The facilities were new, clean, and excellent. The staff service was average. Breakfast offered a wide variety of options and was delicious.
- 4.40あややきวันที่โพสต์: 6/10/2026
A great hotel
This was my first stay here. I was a bit surprised to see so many people lined up for the 3:00 PM check-in, but the staff guided us courteously and I was able to wait comfortably. They also upgraded me because a higher-category room was available, which felt like a great bonus. One thing, though: there was a live concert at the neighboring arena, and when I went to the convenience store at night, it coincided with the crowd leaving the venue, making it very difficult to get back to the hotel. I wish that had been explained more clearly. Next time, I’d definitely like to try the breakfast.
- 4.67わたっぽวันที่โพสต์: 2/10/2026
Highly satisfied
I stayed here for a concert at K-Arena. Since there were two shows (day and night), it was a huge help to be able to rest in the room in between. It was also great that I could go straight from K-Arena directly back to my room. Every member of the hotel staff was very kind and courteous, which I really appreciated. Above all, the breakfast was excellent—I wished I had stayed more than one night. It was about a 15-minute walk from the station, but it didn’t feel inconvenient. I’d like to stay here again when visiting for sightseeing as well. Thank you very much.
- 4.67ナミキチวันที่โพสต์: 29/9/2026
First-time guest
It was my first time staying here, and the service was excellent—the best hotel I’ve stayed at so far. K-Arena is very close, so even in the rain it wasn’t a problem. I booked the Executive Plan, and the only disappointment was that the breakfast selection was a bit limited. It felt like a special treat, and I’d love to stay again if I have the chance—maybe on a day without rain… If there’s an event at K-Arena, I’ll definitely be back.
- 4.83ta-magoวันที่โพสต์: 24/9/2026
We enjoyed our stay even during the typhoon.
We stayed here to visit the Anpanman Museum with our grandchildren. From the drop-off area through check-in, the staff were exceptionally attentive, and all our worries about the typhoon disappeared. Although the typhoon was raging outside, we had reserved the Hotel buffet, so we could enjoy a relaxed meal, and we also spent a leisurely time playing with our grandchildren in the Room. Perhaps because we went early, breakfast was not crowded, and we were able to enjoy it comfortably. The only disappointment was that the next day was a designated parking day at JPY 2,000 per hour, so we couldn’t leave our car parked there; even though it’s close by, we ended up having to use a more distant parking lot. Thank you for your hospitality.
- 5.00llwyy92วันที่โพสต์: 18/9/2026
For my boyfriend’s 20th birthday
I gave this as a gift for my boyfriend’s 20th birthday. The Hotel also provided a congratulatory message, and we truly felt their hospitality. We had stayed at Hilton before with my family, and it was within a student budget, so we chose it again. I’m glad we did! The night view was beautiful, the Facility was clean, and I’d love to visit again. Thank you very much!
- 4.83tokyo-loverวันที่โพสต์: 11/9/2026
Anniversary and Concert Trip
We stayed for two nights to celebrate an anniversary and attend a live concert, planning to relax. The staff were wonderful at check-in, and both my spouse and I were truly impressed. The Room still felt new, was very functional, and we were able to stay comfortably. The only downside was that the bidet nozzle in the toilet was dirty. When we attend a concert at K-Arena again, we would like to stay here again.
- 5.00arugentวันที่โพสต์: 10/9/2026
It was conveniently located next to K-Arena.
I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.
- 4.83chocolat-eวันที่โพสต์: 8/9/2026
It was comfortable.
This was my first stay for an event at K-Arena. The Room was spacious, and all the staff were kind and helpful, so I had a very comfortable stay. On the second day of the event, it was raining quite heavily, so being able to wait in my Room until just before it was time to enter the venue really made me appreciate the convenience of staying at a Hotel right next door. I rated the bath 4 stars not because there were any particular issues, but because I felt the shower water pressure was slightly weak. I used Shin-Takashima Station; it’s also close to the station, and I would definitely stay again next time. Thank you very much for your hospitality.
- 4.00きょ～こ♪วันที่โพสต์: 7/9/2026
I stayed here for a ...
I stayed here for a live show at K-Arena. Having access to the parking lot meant I could relax before the show, and it was great to be able to return to my Room right away after it ended. The Room was clean, and the bed and bedding were comfortable—I slept very well. The breakfast selection felt a bit limited, and perhaps because the lighting was dim, it was hard to read things like the lettering on the toaster oven. Some of the younger staff seemed a little inexperienced, and there were a few things I only understood after asking questions myself. Since this is Hilton, I hope for improvements going forward.
- 5.00一休だろうวันที่โพสต์: 6/9/2026
Birthday stay
I stayed here for my birthday. They upgraded my Room, which made for a wonderful stay. If only there were a pool, it would be perfect.
- 5.00まゆなおぱぱวันที่โพสต์: 6/9/2026
Live music
I stayed for a Multiple Night Stay during a live event. Everything, including the hospitality, is five-star, but I’m writing this intentionally in the hope you’ll aim even higher. You secured an accessible parking space for me, but this information didn’t seem to be fully shared with the bell staff, so I was asked, “May I have your name?” and “Are you staying here?” At Kahala, they welcome guests with “Welcome back, Mr./Ms. ○○.” Regarding the executive room buffet: since I use a wheelchair, I thought it would be helpful if a dedicated staff member could accompany me and assist with serving food—this is what they did at Kahala. As for amenities such as toothbrushes, Mandarin uses wooden items with sustainability (SDGs) in mind. I have high expectations.
- 4.83春さくら2025วันที่โพสต์: 5/9/2026
Among the best to date
We stayed here to celebrate our 35th wedding anniversary. Check-in at the lounge was very smooth, and the staff’s attentive explanations and thoughtful service made us feel comfortable from the start. We were also upgraded to a Room with a great view and plenty of space. Above all, the Room was very clean, and we appreciated how well it was maintained. Breakfast in the lounge offered a wide variety of options and tasted great. We have stayed at many Hotels in Japan and abroad, and Hilton Yokohama ranked among the best in terms of overall satisfaction. We would definitely like to stay again. One small point: when leaving, we waited over 15 minutes for the automated parking system due to congestion. It would be even smoother if there were a way to request vehicle retrieval in advance from the lounge or similar areas. It became a wonderful 35th anniversary memory. Thank you very much.
- 4.67@_@///วันที่โพสต์: 4/9/2026
Conveniently located
I stayed here to attend an event at K-Arena. Since it’s right next door, it was truly convenient. I used it for an overnight stay after the event, so even when I was tired I could rest in my Room right away. I was able to relax at a leisurely pace while savoring the afterglow of the music. It was a bit disappointing that the Room air conditioner seemed to automatically return to 25°C after a while, so my preferred temperature wouldn’t stay set, but otherwise the Room was clean, easy to use, and very satisfying. Breakfast was very delicious, and it was great that there were many unique dishes. I didn’t have much time and couldn’t try everything, so next time I’d like to make time to enjoy breakfast properly and try again. I would definitely like to stay here again when attending an event at K-Arena.
- 4.17sanotakaวันที่โพสต์: 2/9/2026
We stayed on the Exe...
We stayed on the Executive Floor. The staff were wonderful—the gentleman who guided us at the front desk, the lady who handled our check-in at the lounge, and the gentleman who served us in the lounge—making our stay very comfortable. Whenever we made a request, everyone cheerfully replied, “Of course!” which was lovely. Our Room was also upgraded, and having a separate bath and toilet was very convenient. We would love to stay again if we have the chance. Thank you very much.
- 4.83やまグル296วันที่โพสต์: 2/9/2026
Relax and unwind while enjoying the night view from your Room window.
This was my first stay while traveling with my elderly mother. We were assigned a Room near the elevator, and when I requested a shower chair, it was delivered promptly, which was very helpful. I was also happy to receive a Room upgrade. The lounge was crowded even on a weekday, and during cocktail time it felt like we finally managed to find seats. Compared with other Hilton properties, the snacks felt somewhat limited. However, the live piano performance at the bar was wonderful, and we could enjoy complimentary drinks from the in-room refrigerator, so we were able to relax while taking in the night view from the window and were very satisfied. All of the staff were kind as well—this has become a Hotel I would like to stay at again.
- 4.83あ＆りวันที่โพสต์: 30/8/2026
It was my first time using this service.
This was my first stay. Thank you for preparing a higher-floor Room than the one I reserved. The Room was spacious enough, and the amenities were well stocked. The bath salts in particular were excellent. For dinner, I ordered in-room dining; it was great to be able to check the menu on the TV screen, but it would have been even better if there had been information shown on how to place an order and who to contact. The phone menu was also a bit hard to understand (and with presbyopia...), so I felt slightly confused. However, the night view from the Room was beautiful, so dinner was very satisfying overall. Because of the location next to K-Arena, there was an event on the day I stayed, and I was a little surprised to see many people sitting around outside the Hotel. At breakfast as well, I was seated by the window, but since event staff and setup work were in view, I felt it would have been more relaxing not to sit by the window.
- 4.83k-waiwaiวันที่โพสต์: 24/8/2026
Relaxing time
This time, we were able to use the club floor. The timing of our Reservation was perfect, and we stayed at a very reasonable price. My friend who came with me was also very satisfied. Even after check-out, the staff kindly offered to let us spend time on the floor, so we didn’t have to rush after checking out. I would definitely like to stay again.<br> Thank you very much to all the staff for your kind and attentive service.
- 5.00水戸黄門へいさんวันที่โพสต์: 20/8/2026
Minato Mirai Stay
I have stayed at all the city hotels in Minato Mirai, and this one is the best in terms of access by car and Room amenities. The lounge-access Plan also offers great value for the price, and I think the breakfast selection is excellent. The staff service was also very good—just what you would expect from Hilton. I would like to stay here again.
- 4.83nyaowankoวันที่โพสต์: 19/8/2026
A luxurious space
I stayed here to attend a concert at K-Arena Yokohama. Since I booked a Room with lounge access, I was able to relax until the concert started. Having access to the Music Terrace where K-Arena Yokohama is located via the guest-only priority walkway was very convenient. The Room was very clean and spacious, and I had a wonderful stay; I was also happy that the drinks in the refrigerator were complimentary. I would like to stay here again, whether or not there is a concert at K-Arena.
- 4.00宿泊者のひとりごとวันที่โพสต์: 17/8/2026
The location and breakfast were great, which made the final incident all the more disappointing.
I stayed here to attend a live event. The location was excellent, and the Room was comfortable. The breakfast buffet was delicious, and I also enjoyed the omelet made right in front of me. However, near the end of breakfast, I left my seat to get more food after placing an “In Use” sign on the table. When I returned, the table had been cleared and even my belongings had been moved. My bag contained my room key, so I panicked, thinking it might have been lost. I reported what happened to the Hotel afterward, but it was disappointing that there was no initial coordination between departments and that I did not receive an adequate response at first. When I contacted the Hotel again later, they acknowledged human error and a lack of communication and provided a careful explanation of the cause and measures to prevent recurrence. In the end, they also refunded my breakfast fee, for which I am grateful for their sincere handling through to the end. The Hotel itself has a great location and tasty breakfast, which made this incident all the more disappointing. I hope they will become a Hotel where even guests dining alone can enjoy the breakfast buffet with peace of mind.
- 4.17長崎次郎วันที่โพสต์: 16/8/2026
We stayed in two Roo...
We stayed in two Rooms with my daughter’s and son’s families, including our grandchildren. Everyone was impressed by how clean the Rooms were and by the wide variety of amenities. We truly enjoyed the breakfast buffet. Since we wanted to leave the Hotel at 9:00, we got up early and went to the breakfast venue at 7:00. Thanks to that, there was no waiting time, and we were able to fully enjoy a wonderful breakfast.
- 4.67ゆんゆんころวันที่โพสต์: 15/8/2026
Beautiful
It was still new and clean, with a great view, and very comfortable.
- 5.00tokinosakuวันที่โพสต์: 9/8/2026
Sophisticated guest rooms and an exclusive lounge
We stayed in a Premium Executive King Room on a high floor (39 m²). Thanks to the spacious Room and comfortable, high-quality bedding, our stay in the guest room was extremely pleasant and relaxing. In addition, at the exclusive Executive Lounge on the 5th floor, we were able to spend each time period—breakfast, tea time, and cocktail time—calmly and at ease, which left us feeling refreshed. Thank you for a wonderful stay.
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