รีวิวและความประทับใจจากผู้เข้าพักที่ TIAD, Autograph Collection (Marriott Group)

(จังหวัดไอจิ/นาโกย่า) [ทั้งหมด 150 ห้อง]
คะแนนรวม
4.49
ดี (58)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.57
  • สิ่งอำนวยความสะดวก
    4.74
  • การบริการลูกค้า
    4.38
  • อาหาร
    4.27
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.52
  • ความพึงพอใจ
    4.43
4.67
mamacooper

I stayed at a wonder...

I stayed at a wonderful hotel after a long time. The high ceilings in the room and elevator created a spacious and luxurious atmosphere, making it very comfortable. The room service, including bed-making and towel replacement (which has become rare these days), was impeccable, allowing me to enjoy a well-maintained hotel experience. However, during afternoon tea time, I noticed that while the front desk staff were very professional, the staff in the lounge seemed less attentive. Despite several staff members passing by, they didn’t notice us or follow up on my coffee refill request. This stood out because of how excellent the hotel is overall. Still, whenever I stay in Nagoya again, I will definitely choose TIAD!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 18/1/2026～
  • 2 คน 1 ห้อง
  • Euphoria Deluxe Twin
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for choosing to stay at TIAD, AUTOGRAPH COLLECTION. We also sincerely appreciate you taking the time out of your busy schedule to share your valuable feedback with us. We are delighted to hear that you enjoyed the spaciousness and high ceilings of your room, as well as the in-room housekeeping and towel replacement services, which contributed to a comfortable stay for you. However, we deeply apologize for not meeting your expectations during tea time. We take your comments seriously and will share them with our Food & Beverage Manager to improve not only our service but also our attentiveness and demeanor moving forward. Despite this, we are truly grateful for your kind words stating that "TIAD is a must when staying in Nagoya." We will strive even harder to ensure every aspect of your next visit is satisfactory, and all of us look forward to welcoming you again soon. Thank you once again for staying with us.

ดูรีวิวทั้งหมดของTIAD, Autograph Collection (Marriott Group)