THE HOTEL SANRAKU KANAZAWA

My wife and I stayed for two nights over a weekend trip.Unfortunately, the rain kept us from fully enjoying our planned sightseeing in Kanazawa. In the end, though, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it became a stay we were truly satisfied with.We arrived at the Hotel around noon. Our car was taken care of with valet service, so we headed out hands-free to Omicho Market and enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more.When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and calm—such a welcome consideration after walking in the rain.What I had been looking forward to most was the club lounge. From their well-known cakes to sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream, I was amazed by how well stocked it was. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner.We were also excited about breakfast. We had to wait a little due to it being full, but the food exceeded our expectations. It felt distinctly Kanazawa-style as well, and we left very satisfied.More than anything else, what stayed with us most was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again.Even when checking out and leaving, there was one last pleasant surprise. When our car was brought around by valet service at the entrance area، chilled mineral water had been placed in the cup holder.My wife and I were truly moved—“They’re this thoughtful right up until the very end.”Since we couldn’t do as much sightseeing because of the rain this time، our time at this Hotel became an especially memorable part of our trip.When we visit Kanazawa again، we would absolutely love to stay here.To all of your staff，thank you for such a wonderful two-night stay.

My spouse and I stayed one night in a Suite Hollywood Twin Room.Since we could have light snacks in the lounge, we skipped dinner and planned to eat out if it wasn’t enough, but my wife overindulged in cake at café time and slowed down—so no eating out as planned!We were already full from the light snacks at cocktail time.The Room was spacious, and we were able to relax in the large bath.We also used valet parking, and when we picked up our car they even gave us two bottles of chilled mineral water—we were truly touched by the staff’s thoughtfulness.It was a wonderful Hotel in every way.We will definitely stay again.