THE HOTEL SANRAKU KANAZAWA

My wife and I stayed for two nights over a weekend trip.Unfortunately, it rained, so we couldn’t fully enjoy sightseeing in Kanazawa as planned. However, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it turned into a truly satisfying stay.We arrived at the Hotel around noon. Our car was taken care of with valet service, which made it easy for us to head to Omicho Market. We enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more.When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and had a calm atmosphere—such a welcome gesture after walking in the rain.What I had been looking forward to most during this stay was the club lounge. We were amazed by how well stocked it was: their famous cakes, sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner.We were also excited about breakfast. Although we had to wait a little due to full seating, the food exceeded our expectations. It felt distinctly Kanazawa-like as well, and we were very satisfied.Above all else, what left the strongest impression was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again.Even when checking out and leaving, there was one last pleasant surprise. When our car was brought to the entrance via valet service, chilled mineral water had been placed in the cup holders.My wife and I were truly touched by such thoughtfulness until the very end.Since we couldn’t do as much sightseeing in Kanazawa due to the rain this time around، our time at this Hotel became an especially memorable part of our trip.When we visit Kanazawa again، we would definitely love to stay here.To all of your staff، thank you very much for an amazing two nights and three days.

My mother in her 70s stayed here for two nights on a solo trip.Her long-awaited first trip to Kanazawa became such a wonderful memory, and I believe that’s because she stayed at this Hotel.Not only was the Room clean and comfortable, but she said all the staff were kind, courteous, and very attentive.When she went for a morning walk to Kenrokuen Garden, a staff member brought her one of the Hotel’s long umbrellas and suggested she take it. The sky was cloudy and it didn’t seem like it would rain yet, but she borrowed it anyway—and within minutes, it started raining.Thanks to the large umbrella they lent her, she was able to stay comfortable without getting too wet!The Room was comfortable in every way—the bathroom facilities and bed were great. She also appreciated the complimentary large bottle of mineral water. Morning and evening newspapers were delivered as well, and she relaxed in the Room reading local Hokuriku papers she doesn’t usually see, resting her tired feet after sightseeing.Next time, I’d love to stay at this Hotel with my mother on a mother-daughter trip!!