รีวิวและความประทับใจจากผู้เข้าพักที่ Atagawa Ocean Resort

(จังหวัดชิซูโอกะ/อำเภอคาโม จังหวัดชิซูโอกะ) [ทั้งหมด 75 ห้อง]
คะแนนรวม
4.31
ดี (197)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.39
  • สิ่งอำนวยความสะดวก
    4.32
  • การบริการลูกค้า
    4.48
  • อาหาร
    4.36
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.96
  • ความพึงพอใจ
    4.37
  • 4.67
    bsfamily

    A Perfect Family Trip

    The powerful sound of the ocean waves and the amazing sea view with Izu Oshima visible right there are incredible. Add to that the pool and the Onsen, and at night you can see a beautiful moon—also wonderful. The buffet meals were enjoyable, and the staff provided excellent service. We also had a comfortable trip with our dog. We never knew our first visit to Atagawa would be such a great place!! This is a Hotel that makes adults, kids, and even dogs?! want to come back!

  • 4.17
    ごりな

    Absolutely delighted with the Room.

    This was our first stay for a family trip, and our first impression was that the High-Floor Japanese-Western Room (Ocean View) was spacious and wonderful. In addition to the beds, it had a large sofa, a table and chairs, a big-screen TV, and beautiful blue tatami mats—everyone in our family said it was the best part of the Hotel. As for the meals, the buffet selection was average in number of items, but we could tell there was creativity in what was offered, so we were satisfied overall. We did wish the dining area were a bit larger, but all of the foreign staff who assisted us were kind, and we had a very pleasant stay. The Accommodation Fee wasn’t too high either, and we would like to stay again someday. Thank you very much.

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  • 3.83
    YOKOBA

    Cleaning is...

    To be honest: We booked the Corner Deluxe Japanese-Western Room (with balcony) with a two-meal Plan. The lobby and Facility had a tropical resort feel, and the Room looked just like the photos. However, the cleaning was not thorough. Because it’s a corner Room, there are many windows, but the inside of the windows was covered in spider webs—hexagonal ones—and we even saw spiders actively building them. I didn’t check every single spot, but it wasn’t just one area; they were in multiple places. Looking closely, there was heavy dust in the gap between the curtains and the windows. There was also a layer of dust by the corridor windows that made me wonder how long it had been since they were cleaned. You might not notice if you only looked near your feet, but this was all at eye level above waist height, so it stood out. There was also debris on top of the sofa in our Room. Although our Room had a balcony, there were many dead winged ants stuck to the outside of the window, so we didn’t feel like going out. The food offered a wide variety and everything tasted great. The large public bath has only a few washing stations, so we had to wait our turn. Given the location, I understand insects are unavoidable—but that’s exactly why I wanted better cleaning and countermeasures. We chose this Accommodation because it was listed on IKYU and had high expectations; it was also our first family trip in a while and we were really looking forward to it, so this was disappointing.

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  • 5.00
    kou113

    I was very satisfied...

    I was very satisfied with the meals, service, Hotel atmosphere, and the fact that the beach is within walking distance! I think this may be the best Hotel in Atagawa! I couldn’t make it this time, but I’d love to come back and use the pool as well!

  • 4.50
    よう！アッキー

    It was disappointing that the changing area wasn’t cleaned properly.

    The Room, the view from the Room, the meals, and the open-air bath were all excellent. However, I felt very uncomfortable because towels were scattered around in the changing area and there was a lot of hair on the floor—so much that it was hard to find a place to step. We ended up sharing the dining hall with a group of foreign guests... It may be related to guest manners, but when such groups are staying, I think more frequent cleaning would have prevented this discomfort. That was very disappointing.

  • 4.00
    チャチャコ

    I’d love to stay here again.

    I was disappointed by the attitude of the Japanese male staff member at check-in, as he explained things in a bothered manner. The Room was spacious and clean, which was great. The simmered golden eye snapper for dinner was delicious.

  • 4.33
    肩凝りマダム

    A family-friendly Hotel

    I was looking for an Onsen Hotel with a heated pool where children could have fun and buffet dining, as I planned to travel with my two elementary-school-aged grandchildren, and that’s how I found Atagawa Ocean Resort. It turned out to be a great choice. The spacious triple Japanese-Western style room was comfortable and very well cleaned, and all the Hotel staff were extremely kind and pleasant in every situation, so we felt at ease throughout our stay. The heated pool is set to 28°C; I would have appreciated it being a little warmer, but the children loved it and enjoyed it to the fullest. The cafe where T-shirts serve as a free pass was also fun—they played the games available there while having snacks. We also made use of the game corner, of course. As for the large public bath, the washing area felt small compared with the number of guests, and there were times we had to wait, which was a bit inconvenient. The Onsen water itself was excellent—just as you’d expect from Atagawa. Both the public bath and the buffet were consistently crowded, but I suppose that’s typical for a family-oriented Hotel. The food was genuinely delicious. The only real difficulty was lunch on the day between our Multiple Night Stay. It wasn’t provided by the Hotel, and there weren’t any nearby places for lunch; even buying something meant relying on only one convenience store near Atagawa Station. Since we arrived by train, we had far too few options. In the end, one of the staff kindly drove me to the station and waited for me (thank you so much—it really helped), so I could buy food at the convenience store and come back. If I had known in advance, I would have brought something with me when we arrived. Those planning a Multiple Night Stay should keep this in mind (laugh). Overall, this is a wonderful Hotel full of hospitality. Thank you very much.

  • 4.67
    すけたちゃん

    Atagawa is wonderful, as always.

    Atagawa Ocean Resort is a place you can’t go wrong with, no matter how many times you stay. The Room is clean, and the dining area is also spotless. Most notably, the staff’s smiles are wonderful. The food is delicious as well, whether it’s the buffet or the set-course meals. It’s an Accommodation I’d love to stay at again. The beds are made by Simmons and are extremely comfortable.

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  • 1.17
    levio

    This Facility offers a poor experience, and I would not want to stay here again.

  • 5.00
    モモたん

    It was wonderful.

    This was my first stay, and it was perfect. I’ve already made a Reservation for next month. I loved the poolside café & bar, so I bought three T-shirts to get the all-you-can-drink and all-you-can-eat plan as a repeat guest. Later, another returning family of four showed up with only one T-shirt. They passed drinks around—sours for their daughter, beer for their mother—and gave drinks to the grandparents as well, while eating snacks and candy. Seeing them take advantage of the fact that staff didn’t notice really upset me. If one shirt per group were allowed, it would have cost only 4,000 yen, but we paid over 10,000 yen. I want everyone to follow the rules.

  • 4.83
    くま&いぬ

    This is my second stay.

    I stayed here before and had such a wonderful experience that I decided to return. Once again, I had a very comfortable stay. Everyone, including the front desk staff, was very pleasant and welcoming. For dinner, I chose the buffet last time, so this time I tried the set course meal. The food was delicious and I enjoyed taking my time with it, but it seemed the portions were not quite enough for my husband. One thing that left me wondering: the menu listed “baguette & roll,” but only one roll was served. I asked a staff member about the baguette, and they told me that was all. That made me think, “So there’s no baguette?” My husband also said that having a bit more bread might have helped him feel fuller… (He doesn’t eat an unusually large amount—he’s pretty average—but after finishing he said he felt like going out for ramen.) For men in particular, the buffet might be a better choice. Breakfast was delicious and very satisfying, and the Onsen was also wonderful. Overall, we were satisfied again this time and would love to visit again!

  • 4.50
    えるもっこ

    A stay here is a sure choice for peace of mind.

    I usually like to stay at different Hotels, so I rarely choose the same one twice. However, I stayed here again because when I visited before, I truly hoped to come back. The reasons I wanted to return were not only the cleanliness and spaciousness of the Room and the view from it, but also because the Hotel staff are outstanding. Even in the buffet area, which can easily feel hectic, the staff kept a close eye on everything. Ordering drinks was smooth every time, and they promptly cleared used plates at just the right moments—their quick, attentive service was impressive. The buffet selection was also excellent with a wide variety of dishes. Since I have many allergies, there are usually only a few things I can eat at buffets. Here, though, there were many dishes that made good use of simple ingredients and natural flavors, which meant fewer allergens overall—this was a huge help. At Hotels popular with families, buffet menus often lean heavily toward kid-friendly items. Here, children’s favorites were thoughtfully concentrated into one area (in fact, my son loved that corner both last time and this time), while there were also plenty of well-prepared dishes for adults to enjoy with alcohol. The balance of Japanese, Western, and Chinese cuisine was excellent—I felt both then and now that it’s a very well-planned menu. There was just one disappointing point this time: the bathtub in the Room did not seem to have been cleaned properly. The washing area was clean, but when I started filling the tub with water, I noticed some dirt on the wall surface. When I touched it—thinking it might be a scratch—it turned out to be debris stuck on it. Then I ran my hand along the inside of the tub and found it felt rough all over. In the end, I had no choice but to wash it with body soap myself until it felt smooth again before refilling it. I don’t know whether cleaning was forgotten or simply done too quickly; this didn’t happen last time so it was disappointing. Since people naturally pay close attention to how clean a bathtub is inside, I think it would be best to check by touch even after rinsing off detergent. Even so—and even after returning home—my whole family has been saying how great it is there and that we should go again soon. So we’ll likely be back!

  • 2.17
    アネモネアマリリス

    The front desk staff’s attitude was terrible.

    First time staying here. Above all, I was shocked by how terrible the front desk service was. No one smiled; it felt unfriendly. They gave incorrect explanations but offered no apology. On the other hand, all the buffet staff provided pleasant service (all dining staff were foreigners). I used both breakfast and dinner, and the food was delicious. Even so, the front desk staff were probably all Japanese, and their level of service made me wonder if they receive any training at all. Also, there was no mineral water in the Room. It’s not a big expense, so wouldn’t it be reasonable to provide one bottle per person per day? Because we had storm-like rain this time, we ended up using the game arcade inside the Hotel. Despite being a small room with only a few machines, two or three were out of order and unusable. Maintenance should be handled urgently. It seems the heated outdoor pool started in March, but it wasn’t heated at all—it was freezing cold. The showers didn’t have hot water either; only cold water came out. I also read several Reviews in advance, but it wasn’t “very clean” like people said—just an ordinary Hotel overall. I won’t be returning.

  • 3.83
    コイズ

    Our hospitality is exceptionally attentive and courteous.

    Even though we were the only ones swimming in the pool, they still provided a lifeguard and took care of everything. The service felt very private, and everyone was kind.

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  • 4.00
    ツインドック

    A Hotel Where You Can Hear the Sound of the Waves

    Both breakfast and dinner are served buffet-style with a wide variety of dishes, making for a very satisfying meal.

  • 4.00
    しほまま

    Consistently delicious

    This was our second stay, following last year’s visit. Last time, perhaps because it was the first day of Golden Week, there were many families with children. We were impressed by the friendly service at the buffet venue and wanted to come back with our grandchild. This time, there were fewer families with children, so the atmosphere felt completely different. The “Papa & Mama wine service” was no longer available, and the service felt more geared toward adults, but the buffet remained very high quality as always. We were planning to go to Granillumi, so being able to dine from 17:30 was very lucky. We only ate for 30 minutes (laugh). The Room was clean, and since we avoided peak hours at the baths, we could relax. Because the sea is right below and you can clearly hear the sound of waves, those who are sensitive may want to bring earplugs or take other measures. One disappointment: last summer our grandchild spent all day playing next door at Katara. This time we convinced them to come here because there is air hockey in the game corner, but both machines were out of order. One didn’t even have a notice posted; when we went to the front desk, we were told they couldn’t fix it. I understand it’s a different concept here so it can’t be helped, but our grandchild was very disappointed and said they wanted to go next door instead. We only had one hour before dinner so we couldn’t go there this time… but I would like better maintenance.

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  • 4.83
    mミッキ

    It was a very clean ...

    It was a very clean and nice Hotel. There are only a few shower stalls in the bath area, so we had to wait in line when it was crowded. It may be better to go at off-peak times. The food was very delicious, and breakfast in particular was high quality and excellent. At night, the sound of the waves hitting the rocks can feel like a storm, but once I fell asleep it didn’t bother me. There were futons and beds; the futon mattress was firm and very comfortable. The staff were always smiling and very kind. We also received Shuttle Service to the station, and we were completely satisfied.

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  • 1.17
    まにゅまにゅ星人

    The staff’s attitude was poor for the price.

    From check-in, the staff’s attitude was poor and it left a bad impression. We also chose the last dinner time slot, but some items were already sold out (for example, ice cream), which I don’t think is acceptable depending on the time. The Onsen was also small, and overall the service did not feel worth the price.

  • 4.67
    アロタン

    An open-air bath where you can soak while listening to the sound of the waves.

    This was my first stay. A staff member was at the entrance to guide us to the parking area, so parking was smooth. The entrance was spotless, and the illuminated pool also had a wonderful resort feel. We chose the “Room assigned on arrival” Plan, and even though there were only two of us, we were surprised by how spacious it was—three beds, a chaise lounge that could be used as a second bed, even a bench, plus a balcony. Since check-in was late from 5:00 PM, the only dinner slot available started after 7:00 PM. Breakfast also initially only had the latest slot from 8:00 AM, but because I had requested an earlier time, they contacted me in the morning and moved it to 7:00 AM—thank you for their kindness. Both dinner and breakfast were buffet-style. Dinner included sashimi options, so I enjoyed making my own seafood bowl. There was a wide variety of dishes, along with soft drinks and ice cream. For breakfast, the breads and French toast were delicious. There were also plenty of side dishes that go well with rice, including local specialties like fried horse mackerel and chinchin-age. It seems an Onsen pool will also be available from March. With great value for money along with excellent Facilities, Onsen amenities, and service overall, I highly recommend this Accommodation. I would love to stay again.

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  • 4.00
    おおみかみ

    If you don’t expect much from the Onsen, I think this is a good Hotel.

    A cold wave was forecast, and we had to change our travel plans, so we looked for an Accommodation on the east side of the Izu Peninsula. It’s a Resort Hotel, and it said the Onsen was free-flowing from the source, so we chose this place. However, the Onsen did not feel like it was truly free-flowing from the source at all. For a Hotel of this size, there are too few washing stations, so when it gets crowded there aren’t enough. The changing area is also small and lacks space. That said, the staff members we interacted with at the restaurant and front desk were all very efficient and pleasant. It was a buffet-style meal; it matched the price and we enjoyed it. There were three of us staying, and we were happy that in our Room one of the beds wasn’t an extra bed—there were three proper beds. Overall, we were satisfied.

  • 4.33
    VicSaya

    The meals are excellent.

    The best part was definitely the food! Everything we ate was delicious! I just wish we had a little more time for the all-you-can-eat option... All the staff were very pleasant. Even though we had to change our dinner time due to work, they kindly adjusted it right away. The dining staff were all foreigners, but they were hardworking and very friendly. The neighboring Hotel had gone bankrupt and felt like a lawless area—broken windows and a bit scary... But the ocean view was great, so I’d like to visit again.

  • 4.50
    テクノナコード

    The sound of the waves and the sunrise are truly a feast for the senses.

    The Room was on the 7th floor with a stunning view and the sound of waves. I wished to enjoy cocktails by the poolside on a summer night. I must visit again.

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  • 5.00
    海鮮三昧

    Perfect Score

    I first stayed here last October and was completely satisfied with everything. This January 6th stay marked my third visit already. The meals, including the variety, taste, and selection, were absolutely outstanding—especially the fresh seafood sashimi, which I enjoyed in abundance every time. The smiles and attentive service of the restaurant staff are unparalleled. All other staff members also provide impeccable service that truly makes me happy. If possible, I would love to visit once a month from now on. For those reading this review, I highly recommend giving it a try—you won’t be disappointed!

  • 3.00
    孫が楽しめて

    The bathroom washing area is small.

    The room was spacious and clean, which was great. However, the bathing area had only seven spots, making it cramped and causing long waits. The water temperature was quite low, and in the morning it was even cooler, which left us disappointed with the Onsen. The meals were delicious. Although most of the restaurant staff were foreigners, they were all very friendly and welcoming with smiles.

  • 2.50
    てつじん200号

    Repeat visits can feel monotonous.

    I have stayed here several times, but it seems there is no record of my stays, as I was asked if it was my first time. Additionally, the IKYU benefits were forgotten until I pointed them out, which was disappointing. The meals are satisfying; however, the content does not vary much and has started to feel less fresh over time.

  • 4.33
    ほなち

    It was during the peak season, so

    The Hotel was almost fully booked. The buffet area was small and crowded, making it difficult to get food, so the 90-minute meal time felt insufficient. Most of the staff, except at the front desk, were foreigners, but they were very friendly and efficient. One staff member who helped with keychain-making before check-in remembered my child's name during dinner and greeted them warmly, which made my child very happy. I would like to visit again during a less busy period. Considering the price, it was a very good Hotel overall.

  • 4.50
    かおりん2412

    The service was courteous.

    The birthday celebration plate was arranged to match our schedule, allowing us to have a truly wonderful time. We also enjoyed stargazing and were extremely satisfied. Thank you very much!

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  • 3.83
    N&A&M

    We stayed with our d...

    We stayed with our dog and felt comfortable throughout our stay. The room was spacious and easy to relax in. Unfortunately, dinner coincided with a group of international guests, so we couldn't enjoy a calm and leisurely meal. Additionally, the food was generally served cold. It would have been nice to have a lidded trash bin in the room for disposing of items like dog pads, diapers, or other odor-prone waste. The staff's polite and attentive service left a great impression on us.

  • 5.00
    yuarm

    Stay with Your Beloved Dog

    It was a 1-night, 2-day trip with my friend and our beloved dog, but unfortunately, it rained, so we couldn't use the dog run. However, the room had an ocean view, the Onsen was sourced directly from the hot spring, and there were meals for our beloved dog as well. We still enjoyed ourselves despite the rain. Above all, the staff at the buffet restaurant were absolutely amazing. Most of them were foreigners, which surprised us at first, but everyone had warm smiles and was attentive and considerate. It was clear that they were well-trained. My friend and I have traveled to many places since before COVID-19, but this is the first time we both agreed that we definitely want to come back! Since we're not fans of seafood, we really appreciated the buffet. There was a wide variety of dishes; everything was warm and delicious. The friendly service and smiles from the restaurant staff left such a lasting impression on us—we definitely want to return! We'll be back!

  • 4.50
    ゲスト

    Great value for money

    The Room was clean, and the food was delicious, making it a Hotel with great value for money.

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