รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Indigo Karuizawa

I had a comfortable stay.

I stayed at this accommodation during the latter half of Golden Week (the first half was at a P-chain hotel) and had a comfortable experience until the very end. The taxi reservation process was smooth, and after requesting it, I received a prompt response saying, "We will make the reservation for you," which allowed me to relax without any worries. Some hotels respond with "We'll check and get back to you," which can be inconvenient. However, here they assured me with a smile and an attitude of "Leave it to us," which was very reassuring. The staff at the front desk, restaurant, and cleaning team were all pleasant and professional. The meals at the restaurant were delicious (especially the vegetables). If I may make one request, adding more variety or changes to the menu would be appreciated. Since I plan to stay for 7 nights in summer, it would be great if this could be improved by then so that I can enjoy dining there every day. I also used the gym for stretching before and after golf but felt that having more space would make it more comfortable. Even early in the morning when I used it, there were quite a few people utilizing it. Overall, I think this is an excellent hotel. Above all else, since it's new, those who are particular about water facilities will find it very comfortable here.