- หน้าแรก
- ทั่วประเทศญี่ปุ่น
- คินกิ (นอกเหนือจากโอซาก้า)
- เกียวโต
- กิออน · ฮิกาชิยามะ
- THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel
- THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel รีวิว
- おてんばシャルムรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel
- ห้องพักและสิ่งอำนวยความสะดวก4.42
- สิ่งอำนวยความสะดวก4.35
- การบริการลูกค้า4.49
- อาหาร4.59
- น้ำพุร้อน・อ่างอาบน้ำ4.12
- ความพึงพอใจ4.60
Breakfast is amazing!
Thank you for taking care of us for 3 days and 2 nights. The Room design was lovely, and with the high ceiling it felt spacious and open. The tea provided in the Room was delicious, and it paired well with the Japanese sweets we bought while sightseeing. The bath was large enough to stretch out in, which helped relieve travel fatigue. The provided body soap had a wonderful scent, and my skin felt smooth after bathing. Is the hot water from the shower and faucets dechlorinated? It felt very nice. One point about the bath: there was no bath chair or similar seat in the washing area, so we had to wash while standing. My mother, who has just turned 50, seemed to find it hard on her back. Also, since it was my mother and two daughters staying together, our getting-ready times overlapped. We were saying that even if there is only one sink, a wider horizontal mirror (rather than a tall vertical one that no one can really use at the top) plus an additional outlet would make it easier for women—who often need more time—to get ready at the same time. Breakfast was so delicious that I wondered if it was really okay to have something this good in the morning—I was already full from the start of our trip. My favorites were Kuroge Wagyu shabu-shabu, sakura udon (is it seasonal?), white rice, Saikyo-yaki fish, chicken breast marinated in Saikyo miso (?), and dashimaki tamago. On the other hand, only the coffee didn’t suit my taste very much. Is it an affordable large-volume type? There is some inconsistency in staff service. Those who are truly friendly are wonderful, but with others I sometimes felt uncomfortable. I kept it to myself at the time, thinking they might have been too busy. Having a free shuttle bus between Kyoto Station and the Hotel was truly helpful.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า4
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ4
- 17/3/2026~
- 2 คน 1 ห้อง
- Executive Twin (42–47 m²)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing THE HOTEL HIGASHIYAMA for this special stay with your mother and daughter, and for taking the time to share your feedback. We are delighted to hear that you enjoyed the Room design and tea set, and that you were able to relax in the bath. We are also pleased that you enjoyed breakfast and experienced the flavors of Kyoto; it would be our honor if we could add even a small touch of color to your trip. We are glad as well that you were able to make use of our shuttle bus service. On the other hand, we sincerely apologize for any inconvenience caused by the usability of the bathroom and washbasin area. Your comments will serve as important input for future Facility improvements. We do offer bath chairs for use in the washing area; however, we regret that our guidance was insufficient. Should we have the opportunity to welcome you again, please feel free to let us know if you would like one. We will also work on improving how we provide such information. We also deeply apologize for your comment regarding inconsistency in staff service. We truly regret having caused disappointment during your trip. We will share your feedback internally and continue working to improve our service so that all guests can enjoy a comfortable stay with peace of mind. In addition, we are sorry that the coffee did not meet your expectations. We will take this as valuable feedback when making future selections. Once again, thank you very much for sharing your thoughts with us. We will continue striving to be a Hotel where guests can enjoy an even more comfortable stay. When you visit Kyoto again, we would be grateful if you would consider staying with us once more. All of us look forward to welcoming you back.