รีวิวและความประทับใจจากผู้เข้าพักที่ Kamenoi Hotel Izu Kogen

(จังหวัดชิซูโอกะ/เมืองอิโตะ) [ทั้งหมด 55 ห้อง]
คะแนนรวม
4.63
ยอดเยี่ยม (389)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.67
  • สิ่งอำนวยความสะดวก
    4.71
  • การบริการลูกค้า
    4.67
  • อาหาร
    4.53
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.59
  • ความพึงพอใจ
    4.64
3.83
からく

Approximately 80 points

It might be a minor detail, but just for reference. The carpet in the room felt old. There were stains that wouldn't come out. There was only one chair, which was a bit inconvenient for three people. I don't think it would ever become impassable, but the hotel staff mentioned it was because the passage would be blocked. The washbasin was spacious and easy to use. The room's bath was large and nice, but it was scary to get in and out without a handrail. The premium lounge was not particularly luxurious, and I was disappointed because I imagined a club lounge. It was no different from the lounge next to the lobby. I wished they had placed a few more snacks. The welcome drink was self-service. Is this the level of service for 30,000 yen per person? It's a hotel that matches the price. However, while the staff were pleasant, the person who guided us to the room did not explain about the Onsen. At least they could have mentioned that you don't need to bring towels, etc., and said, "Please feel free to use the basket bag." That was disappointing.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4
  • 17/11/2024~
  • 3 คน 1 ห้อง
  • Premium Terrace Twin with Onsen Open-air Bath / 60 sqm
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for choosing Kamenoi Hotel Izu Kogen. We also sincerely appreciate your valuable feedback. We are planning to offer seasonal sweets and drinks, including welcome sweets, drinks, and snacks. We will make sure that your feedback regarding the Room, premium lounge, etc., is not wasted and will strive to reflect as much as possible in our efforts to create a Hotel that is truly supported by our guests. We hope you will choose our Hotel again when you visit Izu. All of our staff are looking forward to welcoming you again. Kamenoi Hotel Izu Kogen

ดูรีวิวทั้งหมดของKamenoi Hotel Izu Kogen