รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Blissen Hotel Jozankei

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① Despite requesting shuttle service from Sapporo Station at the time of reservation, there was no email or phone guidance from the hotel until I inquired the day before. When I called, the explanation lacked details such as the color of the bus or its parking location, which caused confusion. For tourists unfamiliar with "Sapporo Station's group bus stop," more detailed guidance would be appreciated. ② The front desk service upon arrival was average, but what stood out most was an unpleasant smell in the lobby reminiscent of a pub grilling fish. Check-in is a crucial moment that shapes a hotel's impression, and this was quite disappointing. ③ While I understand that wearing samue (traditional Japanese loungewear) is part of the experience, zori sandals were uncomfortable to wear. In colder climates where thick socks are necessary, it would be nice to have slipper options available. ④ During dinner when I ordered beer and asked for water as well, there was an odd reaction from staff. Later when handing me both drinks, they curtly said, "For water refills after this one, please help yourself." This surprised me since there had been no prior explanation about self-service for water. Overall concerns have been outlined above. While the facility itself is new and features spaces like a library tea room with potential charm, it did not feel particularly welcoming for guests to use comfortably. There were frequent doubts about staff service quality throughout my stay. While eco-friendly amenities are commendable efforts toward sustainability, it felt like priority was given to minimizing labor and avoiding providing extra services rather than enhancing guest experiences. Smiles at greetings or offers like "May we assist you?"—small gestures that make guests feel comfortable—were lacking at this accommodation.