รีวิวและความประทับใจจากผู้เข้าพักที่ Lakeside Western-style Mansion Katakura Silk Hotel

(จังหวัดนากาโน่/น้ำพุร้อนคามิสุวะ) [ทั้งหมด 9 ห้อง]
คะแนนรวม
4.79
ที่สุด (94)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.77
  • สิ่งอำนวยความสะดวก
    4.78
  • การบริการลูกค้า
    4.84
  • อาหาร
    4.75
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.77
  • ความพึงพอใจ
    4.81
4.67
すーぱーふりゃあ

It was a wonderful stay.

I visited with my daughter. It was a new and clean Hotel with a small number of Rooms, allowing us to spend a relaxing and quiet time. Although there was no large public bath, there was a private Onsen in our Room with natural hot spring water flowing directly from the source. By adding cold water or hot water, we could quickly adjust the bath temperature to our liking, which made us very happy. It warmed us up thoroughly from the core of our bodies. Since it was an in-Room bath, we had the luxury of enjoying it as many times as we wanted. The Room was spacious and quiet, allowing us to sleep soundly. The bed sheets were smooth, and the futon was fluffy! The cleanliness was very comforting and healing. The staff were all very kind and provided excellent service. As for areas of improvement, the juice options in the Room were limited to tomato and apple, so it would have been nice to have more choices for children. I understand the SDGs initiative with the toothbrush, but the head was too large, making it difficult to use and causing discomfort, so I would appreciate it if you could consider other options. We enjoyed the meals. While there were some ingredients we didn’t prefer, that was our personal issue, and overall, the food was delicious. We would love to visit again.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 8/2/2025~
  • 2 คน 1 ห้อง
  • 201 [KATAKURA] Western-style Room with Open-air Bath / 90㎡
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear Super Flyer, Thank you very much for choosing Katakura Silk Hotel for your stay. We sincerely appreciate you taking the time to share your thoughts about your experience with us. We are delighted to hear that you were able to relax and enjoy the Onsen and your Room during your stay. We are also deeply grateful for your kind words regarding our staff's service, describing it as "kind and pleasant." Such compliments serve as a great encouragement to the staff who assisted you. Thank you as well for your feedback regarding the contents of the in-room refrigerator and the toothbrush. We will share your comments internally and consider them for future improvements. We are pleased to know that you enjoyed your meals. For dinner at our Hotel, we offer a menu crafted with care by our Grand Chef, using seasonal ingredients. The menu changes with the seasons, so we hope you will visit us again to enjoy a different seasonal experience. Our entire team will continue to strive to provide personalized services to ensure that every guest has a meaningful and enjoyable stay at our Hotel. Lastly, we would like to express our heartfelt gratitude for taking the time to post your Review despite your busy schedule.

ดูรีวิวทั้งหมดของLakeside Western-style Mansion Katakura Silk Hotel