รีวิวและความประทับใจจากผู้เข้าพักที่ Blanchette Nanki Shirahama

(จังหวัดวากายามะ/ชิราฮามะ-โช) [ทั้งหมด 71 ห้อง]
คะแนนรวม
4.79
ที่สุด (189)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.71
  • สิ่งอำนวยความสะดวก
    4.69
  • การบริการลูกค้า
    4.87
  • อาหาร
    4.91
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.70
  • ความพึงพอใจ
    4.85
5.00
メモリーちゃん

If you stay here, choose the plan with dinner and breakfast included!

It was my first stay in years, but the high quality remained unchanged, and it was very comfortable. Wonderful! Although the onsen is a circulation system, every room is equipped with a private onsen, ensuring privacy—this is the main reason I choose this hotel. The meals were excellent for both dinner and breakfast. Fresh fruits were served instead of frozen ones. Every dish was outstanding, with no shortcuts like filling you up with oily food—I ended up eating too much! As before, I was impressed by the honey at breakfast. The juice at breakfast also seemed to be straight rather than from concentrate. Unfortunately, there’s one area that could be improved: the free drink service for alcohol during dinner is confusing. While alcoholic beverages are available, it wasn’t clear how to get soda water for highballs or water for whiskey on the rocks. When I asked staff members about it, they couldn’t provide a satisfactory answer, so I settled for drinking whiskey neat instead. The bottles are just lined up without clear instructions or organization; finding what you want can be challenging and stressful when other guests line up behind you while you're deciding what to take. Expanding the space might help improve this experience. That said, this isn’t enough to deduct points—it’s just a suggestion that could make an already great experience perfect. For this price range, I think these services are exceptional! If someone wants even better service than this hotel offers at its current rate, they’d probably have to stay at accommodations costing more than double. Thank you very much for providing such a relaxing experience!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 2/10/2025~
  • 2 คน 1 ห้อง
  • Private Spa Villa - Twin
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear Memory-chan, Thank you very much for choosing our accommodation once again. We also sincerely appreciate you taking the time to share your feedback with us. We were delighted to read that even after several years, you still found our quality to be consistently high. It reminds us of how much we have grown through the voices and support of each guest over the years. However, we deeply apologize for any shortcomings in our restaurant staff's service during your stay. Based on your valuable feedback, we are committed as a team to improving and providing hospitality that better aligns with our guests' expectations. We are truly grateful for your constructive comments. Lastly, thank you from the bottom of our hearts for sharing such kind words about how "the level of service at this price is excellent." When you visit us next time, we will do everything possible to ensure every moment helps ease and refresh your daily fatigue. We look forward to welcoming you back soon!

ดูรีวิวทั้งหมดของBlanchette Nanki Shirahama