รีวิวและความประทับใจจากผู้เข้าพักที่ Lake Shikotsu Tsuruga Bessou Ao no Za

• 4.83

  freeze_moon

  วันที่โพสต์: 9/10/2026

  Your First Tsuruya Group Experience

  I’d always avoided all-inclusive plans because they feel overpriced for someone who doesn’t drink alcohol, but a reasonably priced plan came up, so I decided to give it a try. This was also my first stay with the Tsuruga Group. First of all, the woman who escorted me to my room was outstanding, and I was convinced right away that this would be a great stay. She didn’t cut corners just because I was on a cheaper plan; she explained everything at my pace and showed thoughtful consideration for what I wanted. It really impressed me—this must be the Tsuruga service standard. Overall it was very good, but one thing: the late-night snack served at the bar is offered at a time when I’ve already removed my makeup and don’t want to be seen in public with freshly washed hair. It would have been even better if this could be delivered via room service. At around this price, I’d like to stay again, but that kind of deal probably won’t come up again. Personally, I felt that an all-inclusive plan still isn’t necessary for me. Please note that the rating I gave is based on “the price of this particular stay.”

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 11/7/2026～
  • 2 คน 1 ห้อง
  • Suite Resort [Low Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด
• 5.00

  タイガーズゲート

  วันที่โพสต์: 22/9/2026

  A Two-Day Trip to Hokkaido

  During the Silver Week holidays, we planned a two-day trip, spending the first day at Lake Shikotsu and the second in Sapporo. We rented a car at New Chitose Airport and thoroughly enjoyed exploring Hokkaido. Our first night at Lake Shikotsu Tsuruga Bessou AO no ZA was wonderful, thanks to the all-inclusive service, the thoughtful hospitality of the staff and culinary team, and our room’s private open-air bath. Next time, we plan to stay both nights here and take day trips by car to Sapporo, Tomakomai, and other nearby destinations. We look forward to staying again!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 20/9/2026～
  • 2 คน 1 ห้อง
  • Suite Resort
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We are delighted that you enjoyed your stay, including our staff’s hospitality, the cuisine, and your room’s open-air bath. The Tsuruga Group has three distinctive properties at Lake Shikotsu, each offering different ways to enjoy your visit. These include the communal baths and gym at Mizu no Uta, and the bar and shop at Kohaku no Sho, which opened this August. Our own Tsuruga Adventure Base SIRI and other local activity providers also offer a variety of experiences. We hope you will keep these options in mind when exploring the natural beauty of Lake Shikotsu. We are delighted to hear that you are considering a longer stay at Ao no Za next time. All of us look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  とてもゆっくりできました

  วันที่โพสต์: 14/9/2026

  Thank you very much.

  I was completely satisfied with everything—the Room, bath, service, meals, and selection of alcoholic drinks—and felt truly refreshed. I will visit again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/9/2026～
  • 4 คน 2 ห้อง
  • Suite Resort [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We were delighted to read that you were satisfied with your Room and bath, our staff’s service, the meals, and the selection of alcoholic beverages, and that you were able to feel refreshed. Your kind words about visiting us again are truly encouraging for all of us—thank you. At Lake Shikotsu, in addition to Ao no Za, there are three Tsuruga Group Accommodations: Mizu no Uta and Kohaku no Sho. Each offers its own unique style and charm, so on your next visit we hope you will stay at Ao no Za again and also stop by our other properties to experience their distinctive atmospheres. Please note that if you wish to use another property’s Facility or dining services, we would appreciate it if you could contact us in advance. We sincerely look forward to welcoming you again. Thank you once again for sharing your warm feedback.

  ดูทั้งหมด
• 4.83

  TEA43

  วันที่โพสต์: 9/9/2026

  The Luxury of Doing Nothing

  I stayed here for two nights with a childhood friend, and it was a wonderfully comfortable stay from arrival to departure. Right after we arrived, the non-alcoholic drink served during check-in was delicious, but what really impressed us was the welcome drink brought to our room: a bottle of champagne. It came with tasty chocolates and fruit, and all drinks in the in-room refrigerator were also complimentary—so we started off by enjoying beer on the balcony sofa, and our relaxing getaway began immediately. The open-air hot spring bath in the room was perfect—just the right temperature, with silky water that felt like a beauty serum. After soaking, my skin felt moisturized and smooth even without applying anything. The heat retention was excellent as well. It was spacious enough for three people to soak comfortably—no complaints at all! With the all-inclusive plan, even DOCG-class wines such as Barolo and Barbaresco were included, which made it especially enjoyable to be able to drink as much of that quality as we liked. The glasses provided—in the room and throughout—were RIEDEL, which made great wine taste even better. The room was clean and spacious, and every meal was outstanding. Dining in a private room also allowed us to relax in peace and quiet. There were many types of sake available with dinner as well, all very enjoyable. Premium ingredients were used generously, and everything was delicately seasoned—refined yet full of flavor—and truly delicious. Everything tasted amazing and there was plenty of food (it was actually a bit too much for me—I’m sorry I couldn’t finish it), so I was very satisfied overall; however, while all of the sweets served at afternoon tea on the second day were excellent, I wished there had been something savory too. The sandwiches from room service were delicious, so if something like that had been served alongside (even the same ones), it would have been perfect—but for that reason alone I’m giving 4 stars instead of 5 (it’s already more than enough since it’s complimentary; I’m only mentioning this because it could make satisfaction even higher). That said, this is truly an exceptional property in every way—we kept saying “Let’s come back again!” throughout our two-night stay. Next time we’d love to stay three nights! Other than taking a short walk around Lake Shikotsu (which felt wonderful), we spent our time entirely in the room doing absolutely nothing—just relaxing—and thanks to Ao no Za (AonozA), it became a luxurious “do-nothing” trip that we could fully enjoy. It’s one of those places I wholeheartedly recommend to others—I’ve already recommended it to my mother and friends right away."""

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 6/9/2026～
  • 2 คน 1 ห้อง
  • Suite Resort [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Shikotsuko Tsuruga Bessou Ao no Za for your trip with your childhood friend. We are delighted to hear that you enjoyed a comfortable stay from arrival to departure. It truly pleases us to know that you were able to relax and enjoy your time in your Room, the Onsen, and our dining at a leisurely pace. We also sincerely appreciate your kind words about our wine selection, as well as your thoughtful attention even to the glassware. Regarding afternoon tea, thank you for sharing your suggestion that adding light savory items would make it even more satisfying. We will take this into consideration going forward, along with your positive feedback on the room-service sandwiches. It is a great joy for us to hear that you enjoyed a luxurious “do-nothing” getaway with your friend and that you would like to return. We are also truly grateful that you recommended us to your mother and friends. On your next visit, we hope you will stay for a Multiple Night Stay and enjoy activities such as canoeing on Lake Shikotsu as well. We would be happy if experiencing the nature of Lake Shikotsu becomes another wonderful memory of your trip. All of us look forward to welcoming you both again soon.

  ดูทั้งหมด

  
  
• 5.00

  rockyspring4

  วันที่โพสต์: 12/8/2026

  It was excellent.

  From the moment we arrived at the Accommodation, the warm welcome, guidance to our Room, and attentive service during meals were all exceptionally hospitable and made our stay very comfortable. We were extremely satisfied with the view from the Room, the open-air bath, and how clean everything was. We were also very pleased that many items in the refrigerator and much of the room service were available at no additional cost.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 3/8/2026～
  • 4 คน 1 ห้อง
  • Suite Resort [Low Floor – 2nd Floor] Adjoining (2 Rooms)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We are truly delighted to hear that you were satisfied throughout your stay. We sincerely appreciate your perfect rating and your kind words. Encouraged by your feedback, our entire team will continue striving to remain an Accommodation where every guest can enjoy a comfortable and memorable time. When you visit Lake Shikotsu again, we would be honored to welcome you back to Ao no Za. In August, Kohaku no Sho, the third property in the Lake Shikotsu area, also opened. It offers a different experience from Ao no Za, and we would be grateful if you would consider staying there as well. We look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  irms

  วันที่โพสต์: 4/8/2026

  The all-inclusive package is amazing!

  I was surprised by the high quality of the wines included in the all-inclusive plan. They were all delicious. At dinner, we could also choose sake, which was excellent as well. As expected from Tsuruga. The late-night curry was delicious too. They were very kind to our child, and we really appreciated it. We would like to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 1/8/2026～
  • 3 คน 1 ห้อง
  • Suite Resort <King-Size Bed> [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We were delighted to hear that you enjoyed our all-inclusive offerings, including the wine selection, sake with dinner, and even the late-night curry. Your kind words—saying it truly felt “as expected of Tsuruga”—mean a great deal to us. We are also pleased to know that you had a comfortable stay with your child. We will continue to cherish heartfelt hospitality tailored to each guest, so your family can spend precious time together in comfort. Encouraged by your comment that you would like to stay again, we will strive to provide an even more satisfying experience on your next visit. All of us look forward to welcoming you again soon.

  ดูทั้งหมด
• 4.83

  ryo12345

  วันที่โพสต์: 24/7/2026

  Wonderful Accommodation

  The service was excellent. Not only the Room, but also the dining area and bar lounge were impeccably clean, and the consistent design of the fixtures and interior showed great attention to detail throughout. I felt this Accommodation offered value beyond its price.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 23/7/2026～
  • 2 คน 1 ห้อง
  • Suite Resort
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We sincerely appreciate your kind words about our staff’s hospitality, as well as the cleanliness of your Room, the dining venues, and the bar lounge, and even our interior fittings and design throughout the Accommodation. Within Ao no Za, prayer motifs—symbols of reverence for our ancestors and wishes for a peaceful life—are woven into the space, bringing a modern breath to the stories of this land passed down from Northern Jomon traditions. We are truly delighted that you felt this spirit during your stay. Your comment that we are an Accommodation offering value beyond the price is also a great encouragement to us. We will continue to care for every detail of our spaces, cuisine, and service, striving to be an Accommodation where you can enjoy a stay unique to Ao no Za. We look forward to welcoming you again.

  ดูทั้งหมด
• 4.40

  Very Raw

  วันที่โพสต์: 23/7/2026

  I requested a 1-hour...

  I requested a 1-hour late check-out, and it felt a little pricey. But I was being demanding, so it can’t be helped. I’d be happy if you could offer more late-night snack options. The open-air bath was amazing! The indoor bath was amazing too! And the service was even more amazing! Next year, I’d like to plan a stay of two nights or more. Thank you very much!

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 20/7/2026～
  • 2 คน 1 ห้อง
  • Suite Resort
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We sincerely appreciate your kind words about our open-air and indoor baths, as well as our staff’s hospitality. Thank you also for your valuable feedback regarding the late-night snack. We will use it as a reference when considering the content and variety so that you can enjoy your stay even more. We are truly delighted to hear that you would like to stay for two nights or more next year. On your next visit, we hope you will also enjoy dining with us and spend a relaxing time at Ao no Za. All of us look forward to welcoming you again soon.

  ดูทั้งหมด
• 4.83

  I love summer.

  วันที่โพสต์: 14/7/2026

  Exceptional hospitality

  This was my first stay, and I think it’s a wonderful Accommodation. The only drawback was that the Room cleaning wasn’t perfect, and there was quite a bit of hair on the floor, especially in the closet. Other than that, the Room was spacious and the bed was comfortable. The open-air bath had a unique mineral quality, and it left my skin feeling smooth. The meals were delicious and the portions were just right. The accommodation rate is somewhat high, but since room service and most drinks with meals are almost all inclusive, it didn’t feel that expensive in the end. There are no convenience stores nearby, but there was absolutely no inconvenience when it came to food and drinks. Above all, the hospitality of all the staff was excellent. I would definitely like to stay again if I have the chance.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/7/2026～
  • 2 คน 1 ห้อง
  • Suite Resort
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Shikotsuko Tsuruga Bessou Ao no Za from among the many Accommodations, and for sharing your heartfelt feedback with us. We are delighted to hear that you enjoyed a comfortable stay and were satisfied with the Room, the Onsen, the dining, and our all-inclusive services. Your kind words to our staff mean a great deal to us, and we sincerely appreciate them. However, we sincerely apologize that our guestroom cleaning did not meet your expectations. We take your comments seriously and will work to improve both our cleaning standards and the accuracy of final inspections so that we can provide an even more comfortable space. At Lake Shikotsu, Kokuhaku no Sho has newly joined us, and together with Ao no Za and Mizu no Uta, each of our three properties offers its own unique appeal. We hope you will enjoy a variety of stays unique to Lake Shikotsu according to the purpose of your trip. All of us look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  tomtom4

  วันที่โพสต์: 14/7/2026

  This is Hokkaido’s top Hotel.

  I’ve stayed at many Hotels in Hokkaido, including many within the same group, and this one stands out as the best by far!! Above all, the service is outstanding. With an all-inclusive plan, the Room service is excellent and everything was brought to us promptly. They even made rice we couldn’t finish at dinner into onigiri and delivered dessert to our Room, which truly made us happy. Even though we ordered a bit too much, we were so full that I couldn’t eat the onigiri they kindly prepared for us—I really regret that… I’m sorry. It was such a wonderful stay that one night wasn’t nearly enough. Thank you very much for a lovely time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 11/7/2026～
  • 2 คน 1 ห้อง
  • Suite Resort [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za and for sharing your heartwarming feedback with us. We are truly honored to hear that it was the best among all the Hotels you have stayed at, and your kind words are a great encouragement to our staff. We were delighted to read that you fully enjoyed your stay, including our all-inclusive offerings, Room service, and the delivery of onigiri and desserts to your Room after your meal. We would be pleased if you could visit us again for a Multiple Night Stay and enjoy the relaxing pace of time that is unique to Ao no Za. In addition, on August 10, Shikotsuko Tsuruga Bessou Kohaku no Sho will newly open, and we hope you will have the opportunity to experience the distinct charms of all three properties at Lake Shikotsu—Ao no Za, Mizu no Uta, and Kohaku no Sho. All of our staff sincerely look forward to welcoming you again.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
• 4.33

  amanonzz

  วันที่โพสต์: 24/6/2026

  The food is...

  The facilities and service are excellent, but the dining would be perfect with more Hokkaido character and originality!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 18/5/2026～
  • 2 คน 1 ห้อง
  • Suite Resort [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We also sincerely appreciate your kind words regarding our facilities and services. Regarding the dining experience, we are truly grateful for your valuable feedback that it would be perfect if it conveyed more of Hokkaido’s character and originality. Guided by Ao no Za’s concept of “simplicity and luxury,” we will continue striving—together with our head chef and culinary team—to bring out the true appeal of Hokkaido’s abundant ingredients and to offer dishes that can only be enjoyed here. On your next visit, we will do our utmost to ensure a stay that meets your expectations, including the meals. All of us look forward to welcoming you again.

  ดูทั้งหมด
• 4.17

  ゆいひー

  วันที่โพสต์: 23/6/2026

  A Hotel inspired by Ainu culture and the color blue

  What I liked ・The atmosphere, decor, and interior design are wonderful ・The meals use Hokkaido ingredients and are delicious ・Portion sizes are just right ・The guest room is clean and a comfortable size ・The Onsen is a smooth-feeling, light saline spring that warms you up well ・The staff are kind and helpful ・You take off your shoes at the entrance and walk barefoot inside the building ・The in-house loungewear has an Ainu-inspired style ・You can hardly hear other guests What could be improved ・It can’t be changed, but the road is right in front of the property ・It can’t be changed, but even on the 3rd floor there are obstacles between the Hotel and the lake view ・I drank too much champagne Overall ・The concept is well defined, and overall satisfaction was very high. You can enjoy a walk by the lake or relax in the free common spaces inside. It also made me want to visit other Hotels in the same group.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 21/6/2026～
  • 2 คน 1 ห้อง
  • Suite Resort <King-Size Bed>
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za and for taking the time to share your thoughtful feedback. We are truly delighted to hear that you were satisfied with many aspects of your stay, including the atmosphere and furnishings within the Accommodation, our cuisine featuring Hokkaido ingredients, the Onsen, and the comfort of your Room. We also sincerely appreciate your kind words regarding our staff and the quiet environment. Regarding the road access and views, these are aspects that are difficult to improve immediately due to our location; however, we will continue striving to enhance our hospitality and overall experience so you can enjoy an even more comfortable stay. We also take your comments about the champagne seriously as valuable feedback, and we will work to ensure it contributes to a more satisfying visit. Your interest in visiting other Hotels in our group is truly a great pleasure for us. On August 10, Shikotsuko Tsuruga Bessou Kohaku no Sho will newly open. We would be honored if you choose to stay with us again on your next visit to Lake Shikotsu. We look forward to welcoming you back at Lake Shikotsu.

  ดูทั้งหมด

  
  
  
  
  
  
• 5.00

  ゆう&かお

  วันที่โพสต์: 21/6/2026

  Stay for a Special Occasion

  Great value for the price, with excellent service and a comfortable space. Everything was taken care of, and we were completely satisfied. The meal was a Japanese kaiseki course; the timing and portions were perfect—again, we were very satisfied! The open-air bath attached to the Room was clean, with nothing that bothered us at all. The welcome drink, plus the champagne and fruit prepared in the Room, were a wonderful surprise. We’ll definitely stay again!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 19/6/2026～
  • 2 คน 1 ห้อง
  • Suite Villa (120 m²)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Shikotsuko Tsuruga Bessou Ao no Za for your special anniversary, and for your high rating and heartwarming comments. We are truly honored that you spent your important day with us, and that you told us you were completely satisfied and would definitely stay with us again. It is our greatest pleasure to know that your anniversary trip became a memorable experience. Our entire team will continue striving to deliver a stay that exceeds your expectations every time you visit. We sincerely look forward to welcoming you both again.

  ดูทั้งหมด
• 4.83

  ムーミン1022

  วันที่โพสต์: 21/6/2026

  We’re extremely satisfied!

  Choosing this Accommodation for the last day of our trip to Hokkaido was absolutely the right decision. Not only was the staff’s warm hospitality wonderful, but every dish at both dinner and breakfast was delicious, leaving both my stomach and heart full. The fluffy, sweet flounder I had at breakfast was especially memorable. The interior had a calm atmosphere with lovely decor, and the Room felt even more spacious than it looked in the photos. The Onsen water was silky-smooth with just the right temperature, and I went in again and again. When I mentioned that I don’t drink alcohol, they kindly prepared non-alcoholic welcome champagne and adjusted the timing of when rice dishes were served at dinner—I truly appreciated their thoughtfulness. Thank you for such wonderful hospitality that it makes me want to plan another trip to Hokkaido just to stay at this Accommodation again.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 15/6/2026～
  • 2 คน 1 ห้อง
  • Suite Resort [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Shikotsuko Tsuruga Bessou Ao no Za on the final day of your trip to Hokkaido. We also sincerely appreciate you taking the time to share your feedback about your stay. We were truly delighted to read your comment that it was the perfect way to conclude your Hokkaido trip. We are very pleased to hear that you were satisfied with both dinner and breakfast during your stay. We will share your kind words with our head chef and kitchen team as encouragement for the future. We are also glad to know that you were able to relax and enjoy the atmosphere and furnishings of the Accommodation, as well as your Room and the Onsen. Your message that our attentiveness made you very happy brought great joy to all of our staff. Your words—that you would consider another trip to Hokkaido just to stay at this Accommodation again—are the greatest encouragement we could receive. We will continue to cherish heartfelt hospitality tailored to each guest, striving always to be an Accommodation you will want to return to. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  palumira

  วันที่โพสต์: 13/6/2026

  The best Accommodation I’ve ever stayed at in Hokkaido

  It’s about a 40-minute ride from the airport by Shuttle Service bus. The service, the Room with an Onsen, and the Facility were excellent. The all-inclusive plan was great, but I don’t drink much alcohol so that part was a bit disappointing. Still, since we booked at a time-sale rate, it was good value for money.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 11/6/2026～
  • 1 คน 1 ห้อง
  • Suite Resort <King-Size Bed>
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. Although it is a 40-minute journey from the airport, we truly appreciate you making the trip to visit us. We were delighted to read your kind words that our service, guest room, and Facility were excellent. Regarding our all-inclusive offering, we understand that you do not drink much alcohol, and we may not have fully met your expectations in some respects. Thank you for your valuable feedback. Going forward, we will work to enhance our selection so that guests who do not drink alcohol can also enjoy their stay to the fullest. We are also very pleased to hear that you used our time sale and were satisfied with the value for money. We will continue striving to provide a stay that feels worth more than the price. All of us look forward to welcoming you again.

  ดูทั้งหมด

  
  
  
  
  
  
• 5.00

  BUCHIさん

  วันที่โพสต์: 12/6/2026

  The atmosphere is wonderful—this says it all.

  The decor throughout the Accommodation is wonderful—it feels like a small museum. Relax with drinks and food, then enjoy a spacious bath for as long as you like. If you’re not very good with alcohol, you may want to be careful. The atmosphere was so nice that I had champagne in my Room and ended up falling asleep early in the evening. It’s a bit of a shame I didn’t make it to the lounge or the bar at night (haha).

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 5/5/2026～
  • 2 คน 1 ห้อง
  • Suite Resort <King-Size Bed> [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za and for sharing your heartfelt feedback. We were delighted to read that you felt the interior setting was like a small museum. At Ao no Za, we incorporate throughout the property our thoughts on Hokkaido’s history and culture, as well as the stories passed down in this region, so it brings us great joy that you were able to relax while experiencing that atmosphere. We are also pleased to hear that you fully enjoyed the dining, beverages, and Onsen. You mentioned enjoying champagne in your Room before resting at leisure; on your next visit, we hope you will also enjoy the different ambiance throughout the day in our lounge and evening bar. All of us look forward to welcoming you back again soon.

  ดูทั้งหมด
• 5.00

  プイプイ1号

  วันที่โพสต์: 9/6/2026

  60th Birthday Celebration

  From the moment we arrived—car valet at the entrance, the concierge at reception, our upgrade request, and the attentive bar service with delicious drinks—everything was handled perfectly. The surprise timing for my wife during dinner was also flawless. Thank you very much; it became one of the best memories of our lives. We would love to return and stay with you again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 6/6/2026～
  • 2 คน 1 ห้อง
  • Suite Resort <King-Size Bed>
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We were delighted to hear that you enjoyed a comfortable stay with us. We are also truly honored that the surprise for your wife became a memorable moment for you both, and we are grateful to have been able to help with such an important occasion. Your kind words—calling it the best memory of your long life—are our greatest joy and a tremendous encouragement to our staff as we continue to refine our hospitality. We will keep cherishing every detail of our service so that each guest can enjoy a stay that remains in their hearts. As we offer seasonal cuisine and experiences throughout the year, we hope you will visit again and discover new charms each time. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  Kei3

  วันที่โพสต์: 16/5/2026

  Silver Wedding Anniversary

  We stayed to celebrate our 25th wedding anniversary. Thank you for upgrading our Room. The all-inclusive offering was excellent and truly well done. All the staff were wonderful as well. This is an Accommodation that makes you want to come back. We have stayed at various high-end Accommodations, and we think this is among the best in Hokkaido.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 14/5/2026～
  • 2 คน 1 ห้อง
  • Suite Resort [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Shikotsuko Tsuruga Bessou Ao no Za for your trip to celebrate your special 25th wedding anniversary. We were also delighted to hear that you were pleased with the Room upgrade. We sincerely appreciate your kind words regarding our all-inclusive offerings and our staff’s service. We strive to ensure our guests can relax and enjoy their time without concern, so your feedback is truly encouraging. It is a great honor to receive such high praise, including that we are among the best in Hokkaido. Our entire team will continue working hard to provide hospitality worthy of a truly special stay. Please visit Lake Shikotsu again in a different season. We look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  モナカ1125

  วันที่โพสต์: 12/5/2026

  Spacious Open-Air Bath

  It was very quiet and had a luxurious feel. We stayed in the Village, and thank you for upgrading us to a very spacious Room. The valet parking was very smooth and convenient. The food was delicious, and we were able to spend an elegant time. Since it was all-inclusive, we tried to order a late-night snack, but the beef curry was only available in the lounge until 9:00 p.m. We wanted to eat it in our Room, so that was disappointing. We would like to stay again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 9/5/2026～
  • 2 คน 1 ห้อง
  • Suite Villa (120 m²)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Shikotsuko Tsuruga Bessou Ao no Za. We are truly delighted to hear that you were able to relax and fully enjoy your time in your Room. We also sincerely appreciate your kind words regarding our valet service and dining. Our inclusive beef curry is served in the bar lounge from 9:00 p.m. to 11:30 p.m. We completely understand your wish to enjoy it in your Room; however, as it is a strongly aromatic dish, we offer it in the lounge so that you can remain comfortable during your stay. Thank you for your understanding. We will continue striving to be an Accommodation where you can spend a relaxing and elegant time. All of our staff look forward to welcoming you again.

  ดูทั้งหมด
• 2.33

  GiGigigigi

  วันที่โพสต์: 16/4/2026

  The meal felt anything but homemade and was very disappointing. The service also… I had high expectations, but it fell short.

  I visited with high expectations, believing this was the finest Tsuru-ga property. While the facilities were excellent, dinner felt far from top-class and lacked a handmade touch; breakfast was the same. I had a similar experience at Hina no Za last year. I came expecting warm hospitality and great meals, but it was truly disappointing. I had also made Reservations at other Tsuru-ga group Accommodations, but I Cancelled the Reservation.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า2
  • อาหาร1
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ1

  • 11/4/2026～
  • 2 คน 1 ห้อง
  • Suite Resort [Lower Floor – 2nd Floor]
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด
• 5.00

  りょら2

  วันที่โพสต์: 21/3/2026

  Excellent!

  We stayed as a family for our child’s graduation trip. It was all-inclusive, with unlimited drinks and Room service! The Room was spacious, and we fully enjoyed the private open-air bath. For dinner, we had teppanyaki and ate our fill of premium ingredients. However, it is pricey, so we’ll work hard to be able to come again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 8/3/2026～
  • 4 คน 1 ห้อง
  • Suite Villa (140 m²)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Congratulations on your child’s graduation. Thank you very much for choosing our hotel for this important family trip. We are truly honored to hear that you enjoyed our all-inclusive offerings, the spacious Room, the private open-air bath in your Room, and the luxurious teppanyaki dinner. Your kind words, “I want to work hard so we can come again,” greatly encouraged all of our staff. We sincerely look forward to welcoming you back on your next special occasion.

  ดูทั้งหมด
• 5.00

  れきしー

  วันที่โพสต์: 6/3/2026

  It was the most relaxing time!

  To escape the hustle and bustle of everyday life, my husband and I take a relaxing two-night, three-day Onsen retreat a few times a year in different places. This time we visited for our wedding anniversary, and everything was so wonderful it felt perfect. As it wasn’t peak season, the Hotel was very quiet. The moment we stepped into the entrance, we were enveloped in a lovely fragrance that felt like forest bathing. We were told it was a specially blended scent inspired by the Hotel’s concept, and I wanted to buy some to take home—but it was more expensive than expected, so I gave up (sadly). And I had no idea an all-inclusive stay could be this comfortable! Perhaps because we mentioned our anniversary in advance, champagne along with fruit and chocolates had already been prepared in our Room—and the fruit was especially delicious. The meals were served at a relaxed pace with perfect timing, drinks could be ordered to suit our mood, and we could even enjoy dessert at the bar with siphon coffee. In short, there was absolutely nothing to complain about—we were truly delighted with the service. It’s a Hotel that makes you want to return for life’s special milestones. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/3/2026～
  • 2 คน 1 ห้อง
  • Suite Resort
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at our Hotel among the many Onsen Accommodations available. We were truly delighted to read your kind words that “everything was perfectly wonderful,” and we are honored that you selected our Hotel for such an important milestone—your wedding anniversary. We are pleased to know that you were able to relax together, away from the bustle of everyday life. It is also a great honor to receive your compliments on our attentive services, including the signature fragrance that reflects our Hotel’s concept, the comfort of our all-inclusive offering, anniversary champagne and fruit, as well as thoughtfully timed dining and siphon coffee at the bar. Knowing that your anniversary became a memorable occasion for you—and hearing that you would like to visit again at another milestone in your life—is the greatest encouragement for us. We sincerely look forward to welcoming you again and celebrating another special anniversary with you both.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
• 5.00

  鹿児島人

  วันที่โพสต์: 25/2/2026

  Excellent in every way

  Our first stay at Ao no Za! The hospitality exceeded our expectations and made our trip truly memorable. We can’t wait to come back with the whole family! We’ll definitely be returning.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 23/2/2026～
  • 4 คน 1 ห้อง
  • Suite Villa (140 m²)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing “AonozA” from among the many Accommodations available. All of our staff were delighted to read your kind words that, on your first stay with us, you felt our hospitality exceeded your expectations. We are truly happy that you and your family were able to spend a memorable time together. On your next visit, we hope you will enjoy our seasonal cuisine and try our new in-house services for an even more fulfilling stay. We sincerely look forward to welcoming you and your family again, and we appreciate your continued support of “AonozA.”

  ดูทั้งหมด
• 4.00

  ニセコ魂

  วันที่โพสต์: 15/2/2026

  Time Allocation

  I had a Reservation for the spa at 9:00 PM and dinner at 7:00 PM. I was told that schedule would be fine, but in reality I would not have made it to the spa on time, so I had to leave dinner early. There was no follow-up about this afterward, and it was simply overlooked. I would appreciate more consideration for scheduling and time management.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ3

  • 11/2/2026～
  • 2 คน 1 ห้อง
  • Suite Sky Resort
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Gohi no Za. We sincerely apologize that our guidance and consideration regarding your spa appointment time were insufficient, which resulted in you having to cut your dinner short. We also apologize that we were unable to provide adequate follow-up communication and explanation afterward. Going forward, we will take dining times and travel time within the property into account, propose a reasonable schedule, and ensure thorough guidance and communication to make adjustments as needed on the day. Thank you for your valuable feedback.

  ดูทั้งหมด
• 4.67

  yunoji

  วันที่โพสต์: 1/12/2025

  The Perfect Accommodation for a Relaxing Stay

  We visited for the first time with our two elementary school children and stayed in a suite villa room. Since we couldn't use the bar with kids, we opted for room service. To conclude, the room service was absolutely amazing!!!! As a couple who loves alcohol, we enjoyed plenty of champagne and wine. From the food menu, we had sandwiches, smoked seafood, cheese, chocolate-covered potato chips, and more. At night, we also had ochazuke (rice soup) and ice cream. Everything was incredibly delicious and paired perfectly with drinks! The room was spacious and perfect for a cozy stay-in accommodation. A few points of dissatisfaction: While the floor heating kept the room warm enough, the indoor bath before stepping into the open-air bath was extremely cold. When I tried to take a shower while shivering from coldness, it took over a minute for hot water to come out... Waiting naked in such cold conditions felt way too long. Additionally, although there was an elegant shower head installed on the wall at a right angle only allowing direct spray from that position—it made washing hair while holding it in one hand quite stressful! There seemed like rain-shower-style options available overhead but personally preferred closer scalp contact during washing hence avoided using them altogether. Given how freezing indoor baths were during wintertime potentially causing heart attacks under extreme circumstances—unfortunately wouldn’t consider utilizing again based solely upon personal experience here. Dinner itself tasted fantastic; however waiting times between courses stretched significantly taking around three hours total duration overall which felt slightly wasteful since wanted ample opportunity enjoying reading books soaking within Onsen facilities instead maximizing precious moments spent inside beautiful accommodations provided! Despite minor grievances mentioned above though genuinely appreciated hardworking efforts displayed by staff members wholeheartedly without single complaint directed towards them whatsoever leaving us completely satisfied overall experience-wise looking forward eagerly returning someday soon hopefully!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 29/11/2025～
  • 4 คน 1 ห้อง
  • Suite Villa (140 sqm)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our villa for your first trip with your children. We sincerely appreciate you selecting us among the many accommodations available. We are delighted to hear your kind words about our room service, describing it as "excellent!" Our staff is thrilled that you enjoyed the carefully selected champagne and wine, sandwiches, smoked seafood, cheese, chocolate potato chips, ochazuke, ice cream, and more during your relaxing stay. Additionally, we are grateful for your compliments on the taste of our dinner. However, we deeply apologize for the discomfort and inconvenience caused during your use of the indoor bath. Regarding the coldness in the indoor bath area compared to rooms with floor heating, we regret not meeting your expectations. Furthermore, we apologize for making you wait a long time in cold conditions while waiting for hot water from the shower. We will promptly investigate this issue and work on improvements. We also apologize for any inconvenience caused by our shower head design prioritizing aesthetics over functionality. We understand that washing hair with one hand was stressful; we take this feedback seriously and will consider improvement measures to ensure a more comfortable experience. Once again, we sincerely apologize if this caused concerns about using our facilities during winter. Additionally, regarding dinner service delays that disrupted your valuable stay time—preventing you from fully enjoying activities like reading or soaking in Onsen—we deeply regret not respecting these moments of relaxation. Moving forward, we will coordinate better between kitchen staff and service teams to provide smoother meal timing tailored around guests' preferences. When visiting us next time as a family unit again (hopefully soon), rest assured all mentioned inconveniences would have been addressed thoroughly so everyone enjoys an even greater experience together! Looking forward eagerly toward welcoming back both yourself alongside loved ones warmly someday soon!

  ดูทั้งหมด
• 5.00

  ほたて3

  วันที่โพสต์: 27/10/2025

  I love this accommodation.

  This is my fourth stay at this accommodation. I choose a different room each time, but this time's room had the best view of Lake Shikotsu. The timing of our arrival was perfect, just as the sun was setting, creating a truly mystical scene. This is such a peaceful accommodation that it makes you forget reality. I also enjoyed the all-inclusive service. The onsen water quality is gentle and feels so smooth on the skin, almost like soaking in lotion (laughs). It's an onsen that makes you want to stay in forever. The air is clear, and every time I visit, I feel like this is ultimate relaxation at its finest. It's conveniently close to Sapporo, so we always make it our final stop during trips—and every time we conclude by saying "this place really is the best." We always end with plans to return next year. A luxurious hotel with a comforting sense of security—if everything ends well here, then all's well! I hope they continue maintaining this level of quality for years to come. I'll keep coming back quietly and regularly. Next time, I'd love to try teppanyaki and get an esthetic treatment if possible (laughs). Thank you very much!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 15/10/2025～
  • 2 คน 1 ห้อง
  • Suite Resort
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our accommodation for the fourth time among many hotels. We are truly delighted and grateful for your continued patronage. We are honored to hear that the sunset view of Lake Shikotsu from your room deeply resonated with you. It is wonderful to know that you arrived at just the right moment to witness such a mystical scene as the sun was setting. Your kind words, describing your experience as "a perfect escape from reality" and "ultimate relaxation," align perfectly with the hospitality we strive to provide. We are relieved and overjoyed to learn that you were able to fully unwind during your stay. It is also an honor that you enjoyed our all-inclusive services and praised our Onsen's water quality, likening it to being immersed in lotion. We are glad that the pristine air allowed you to refresh both body and mind. Hearing your heartfelt comment, "This place is still the best. Let's come back here again next year," fills us with immense gratitude. We take pride in being a part of creating cherished travel memories for you. We will continue striving to maintain and enhance our service quality so we can consistently offer "ultimate relaxation." Your thoughtful remark about visiting us regularly encourages us greatly, and we sincerely appreciate it. Next time, we hope you'll enjoy even more rejuvenating moments through experiences like teppanyaki dining or spa treatments. Thank you once again for sharing such warm feedback with us. We look forward to welcoming you back soon!

  ดูทั้งหมด

  
  
  
• 4.50

  ヒロポン川口

  วันที่โพสต์: 18/9/2025

  The national highway in front is the only downside.

  Solo trip. Over 150,000 yen per night, so my review is critical. The Room, staff, and meals are excellent. However, the only downside is the noise of cars that brings you back to reality even while enjoying the stunning view and the perfect open-air bath. Another drawback might be overeating and overdrinking!

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 15/9/2025～
  • 1 คน 1 ห้อง
  • Suite Resort
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our Ryokan among many others. We also sincerely appreciate you taking the time to share your valuable feedback with us. We are truly honored to receive your kind words, "The Room, staff, and meals were excellent." It brings us great joy to know that you were able to relax and enjoy your solo trip to the fullest. However, we deeply apologize for the inconvenience caused by car noise interrupting your peaceful time in our open-air bath. We regret that this disrupted what should have been a blissful moment of relaxation. Please rest assured that we will carefully consider possible measures for improvement moving forward. Your comment about "eating and drinking too much being a downside" is taken as a testament to how much you enjoyed our cuisine and beverages, which makes us truly delighted. If it brought such satisfaction, there is no greater joy for us as hosts. We sincerely hope that this stay has become a memorable experience for you. We look forward to welcoming you back again in another season with all of our staff ready to serve you wholeheartedly once more!

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
  
  ดูทั้งหมด
• 5.00

  太陽の父

  วันที่โพสต์: 3/9/2025

  Simply outstanding.

  We were very satisfied with the accommodation, offering attentive service and beautifully presented meals.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 1/9/2025～
  • 2 คน 1 ห้อง
  • Suite Resort
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our accommodation. We sincerely appreciate your warm review, sharing the wonderful memories of your stay. Thank you again for choosing our accommodation among many options. All of our staff look forward to welcoming you again in the future.

  ดูทั้งหมด

  
• 5.00

  styt2421

  วันที่โพสต์: 25/8/2025

  Good.

  The best in every way.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 22/8/2025～
  • 2 คน 1 ห้อง
  • Suite Resort <King Size Bed>
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for your kind words, "Everything was perfect!" We are truly honored to know that you were satisfied with your stay. Your feedback inspires us and motivates our team to continue delivering even better service. We will keep striving to provide the best experience possible. We look forward to welcoming you again in the future!

  ดูทั้งหมด
• 4.17

  ミジ

  วันที่โพสต์: 21/8/2025

  It was average.

  Perhaps my expectations were too high, as I didn't feel much hospitality... Was it due to subtle considerations or the management policy? It was disappointing that greetings and smiles were absent while looking down. However, the weather was great, and the view from the Room was excellent, allowing me to relax.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 15/8/2025～
  • 2 คน 1 ห้อง
  • Suite Sky Resort <King Size Bed>
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for taking the time to share your valuable feedback about our Facility. We sincerely apologize for not meeting your expectations regarding hospitality and for any disappointment caused by our staff's greetings or attentiveness. We take your comments seriously and will continue to strive as a team to improve our services. On the other hand, we are delighted to hear that you enjoyed the view from your Room and the weather during your stay. It brings us great joy to know that you were able to relax even a little. Should you choose to visit us again, we will work hard to provide further improvements and heartfelt hospitality. If there is anything else you notice or any requests you may have, please do not hesitate to let us know. Once again, thank you for staying with us and sharing your thoughts. All of our staff look forward to welcoming you back in the future!

  ดูทั้งหมด

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น